Quote:
Originally Posted by N121PP
I couldn't sleep one night, so I decided to read some ACARS reports. Have you ever filed one? After reading several, it appears some of them were for the most mundane of situations, i.e. ATC had a bad attitude that day. What are your thoughts on these reports? It seems like a good idea, but how often does something get corrected from them?
You mean ASAP reports, right? They're also called ASRS or NASA reports. ASAP is the Aviation Safety Action Program; ASRS stands for Aviation Safety Reporting System. For more information,
this link provides a good overview.
I think these reports are a great idea. They allow a way to bring attention to safety issues that might otherwise remain hidden, waiting to form a link in the error chain. The anonymous nature of the reports (the reporter is known only to the ASAP program; any use of the information is de-identified) along with the freedom from fear of any regulatory action against the reporter makes the system possible. [I should note, however, that it's not a "Get Out of Jail Free" card; it won't protect against willful disregard for regulations and it can't be used to shield someone from violation action for an incident that the FAA is already aware of.]
Many airlines have their own in-house version of the FAA's program and they're all good as long as they adhere to the principles of anonymity and impunity for the reporter. It hasn't always been handled in this way (
see this related article).
Hard to say how often some systemic problem gets corrected as a result of ASAS; I don't know if any results of this type are published. Just this year the FAA has changed the rules on taxi instructions for crossing runways. Up until 2010, a taxi clearance to "Taxi to Runway XX" specifically cleared the pilot to taxi across all runways on the way to XX. With the recent change, we must now have explicit clearance to cross any runway along the way. I don't know for sure that this is a result of ASAP runway incursion reports, but that's my guess.
I lot of the reports you see in the program may seem trivial but if the same reports keep cropping up they will probably get attention. Not sure about the "bad attitude" report, but if it results in safety being compromised I guess it's a consideration.
Look at Post #839 for an example of an issue I reported. This one was unusual enough that the NASA people at Moffett Field called me for follow-up information. When I wrote that report, my main motivation was to bring attention to an issue that I thought was a major safety issue (having a special needs passenger on a plane without a flight attendant), but it was also on my mind that we had technically busted an altitude assignment as a result of the incident.