Ask me about being an airline pilot or flying in general
Thanks for reporting back on that. I'm glad to hear the experience was a one. I'm a little surprised by the alcohol restriction, but maybe they just know their own people too well and decided to nip that problem in the bud. On several of my flights to Moscow, we've had Russian citizens who really overdid the drinking. Many of them buy duty-free bottles which they consume enroute.
How often do you have to intervene on passangers? I imagine most is handled by cabin crew but how do you share the responsibility and have you had any particulably memorable "experiences"?
I was just looking at the Great Circle route from JFK to Hong Kong. It's basically due north, then due south, over the pole. I also see that 777s are used on that route. I understand the ETOPS thing, but it still seems like there have to be times when that flight is a long way from a suitable diversion airport (Northwest Territories, Siberia?).
I'll have to see if I can get my hands on one of those flight plans and see what divert fields they list.
But for diversity of destinations, you are right. The ER category (which includes the 757) goes to many more places.
Thx again for your continued effort in providing us with interesting info on aviation.
How often do you have to intervene on passengers? I imagine most is handled by cabin crew but how do you share the responsibility and have you had any particularly memorable "experiences"?
How often do you have to intervene on passengers? I imagine most is handled by cabin crew but how do you share the responsibility and have you had any particularly memorable "experiences"?
I've seen a passenger denied boarding a couple of times. One memorable one was in France and the passenger was a member of the Monaco royal family, who showed up for the flight drunk. That was probably 2008 or 2009 and I remember that the station personnel were pretty concerned when the Captain made the decision that this passenger wasn't going to be allowed to fly with us.
From my days as Captain with ACA, I remember one time I actually had to intervene in person (vs. making a PA) and the issue was resolved to the FA's satisfaction. As flight attendants have often pointed out to me (and it seems to be true), having one of the pilots involved seems to lend a much greater air of authority to any discussion and passengers take things more seriously.
My last involvement with an issue in back resulted in us returning to the gate to have two guys removed from the plane. I can't remember the specific details, but they were in the emergency exit row and were being contentious with the flight attendants to the point where the lead FA called up front to complain. They don't do this lightly (i.e. calling us to complain) and the Captain took it seriously and made the call to remove the guys.
I heard of one guy (back in my ACA days) being removed in cuffs when he got belligerent with the Captain. On those small planes, some passengers treat the crew the way a lot of people treat FAs on the larger planes, and by that I mean condescendingly. In that one instance, some guy wasn't complying with the Captain's directive about something (perhaps changing seats for weight and balance) and got in the Captain's face, telling him "I don't have to do what you say." This Captain told him, "You aren't going with us to Albany. Your choice now is to get off or be taken off." The guy said he wasn't getting off and the police were called. When they showed up, the guy got much more cooperative but that bell can't be unrung and he was taken away in cuffs.
The first link below takes you to a single long document (PDF) that collects EVERY post on this thread from W0X0F. (and ONLY those posts) This document was produced by way of this forum's "printable version" capability. The upside of this is the lack of ads or visual clutter, but the downside is that embedded photos are not shown. :-(
Once again, thank you W0X0F for so diligently quoting the questions you're answering - otherwise this task would've been ugly enough I don't think I would've bothered....
Once again, thank you W0X0F for so diligently quoting the questions you're answering - otherwise this task would've been ugly enough I don't think I would've bothered....
PDF - 2p2 thread - 1523(!) pages
And as an added bonus, here is the equivalent PDF summary of the ongoing thread with W0X0F that's also underway on flyertalk.com (although I didn't bother to update it this quarter, due to such little traffic):
PDF - FlyerTalk thread - 278 pages
Can you lay out the most efficient (including good value) way for a friend (really) to go from no college degree to working for a major airline, including the option to just get a private pilot license and decide it's not for him? Also he plays poker so there would be some benefit if he could do this in either the Vegas area or Canada or elsewhere where online poker is legal. Perhaps a program w/ a college degree built in is needed?
Suppose that you are flying in a safe country with modern and up to date planes/equipment. Roughly how many hours of flying time in similar planes for the pilot would make you comfortable flying with him?
I've only skimmed this thread a bit but have gotten much more into flying this year (will end up w/ about 60k miles by the end) so am pretty excited to read through it. I'm going to take my longest flight ever in early Dec from LAX-IST on TK's 777!
Suppose that you are flying in a safe country with modern and up to date planes/equipment. Roughly how many hours of flying time in similar planes for the pilot would make you comfortable flying with him?
I've only skimmed this thread a bit but have gotten much more into flying this year (will end up w/ about 60k miles by the end) so am pretty excited to read through it. I'm going to take my longest flight ever in early Dec from LAX-IST on TK's 777!
Can you lay out the most efficient (including good value) way for a friend (really) to go from no college degree to working for a major airline, including the option to just get a private pilot license and decide it's not for him? Also he plays poker so there would be some benefit if he could do this in either the Vegas area or Canada or elsewhere where online poker is legal. Perhaps a program w/ a college degree built in is needed?
And Vegas has an Air Force base!
Tornados can spring up unannounced, however, so you don't have the lead time as with a hurricane. It's a bit of a crap shoot, since a tornado is so localized. It might touch down on one part of the airport and not affect airplanes just a short distance away. But I wouldn't want to be in an airplane on the ground if one hit.
I remember a tornado warning at Dulles back around 2004 in which they had all passengers at the gates deplane and move inside the terminal. One of our younger, new Captains was at the gate with passengers on board and she commanded an evacuation. She should have been clear that she actually wanted them to use the main cabin door for an orderly evacuation. A couple of overly zealous passengers actually opened the overwing exits and tossed them out before exiting. There was over $100k in damages to that plane.
I'm new here and still reading from the beginning but after reading the above post, I had to stop and tell you how much I'm enjoying this thread. I'm only up to 2009 (post #1026) but really appreciate your well written answers and your humor.
It's been a great read so far and I'm looking forward to catching up on the next 4000 posts. Well done Sir!
Really appreciate the thread and your answers. Thanks.
Two horrendous questions for you.
The black box. Every plane has them but considering current technology aren't they a bit outdated?
Wouldn't it make sense to have video inside the cockpit to record anything that happens that might want to be reviewed later on.
What's your favorite movie involving a plane? I have two Airplane! and a way old-school movie called 12'Oclock high starting Gregory Peck.
Thanks again,
Joe
Two horrendous questions for you.
The black box. Every plane has them but considering current technology aren't they a bit outdated?
Wouldn't it make sense to have video inside the cockpit to record anything that happens that might want to be reviewed later on.
What's your favorite movie involving a plane? I have two Airplane! and a way old-school movie called 12'Oclock high starting Gregory Peck.
Thanks again,
Joe
When I started this thread, I put any pics I used on my Apple me.com account. Apple discontinued the photo gallery some time ago, so now all those links from the first couple of years no longer work. I still have the pics and I'd like to edit those posts with links to the pics (now on ImageShack). I've sent a couple of PMs to 2p2 mods about this, asking if I could get temporary ability to edit old posts, but I never got a response.
Thanks for putting together the PDF file baronworm.
Thanks for putting together the PDF file baronworm.
Can you lay out the most efficient (including good value) way for a friend (really) to go from no college degree to working for a major airline, including the option to just get a private pilot license and decide it's not for him? Also he plays poker so there would be some benefit if he could do this in either the Vegas area or Canada or elsewhere where online poker is legal. Perhaps a program w/ a college degree built in is needed?
Good value might be elusive; it's going to be expensive no matter how you slice it. Embry-Riddle University produces a lot of pilots who go on to airline careers. It's not cheap, but it's respected and has a great track record. They have campuses in Florida and Arizona.
Suppose that you are flying in a safe country with modern and up to date planes/equipment. Roughly how many hours of flying time in similar planes for the pilot would make you comfortable flying with him?
I've only skimmed this thread a bit but have gotten much more into flying this year (will end up w/ about 60k miles by the end) so am pretty excited to read through it. I'm going to take my longest flight ever in early Dec from LAX-IST on TK's 777!
I'm new here and still reading from the beginning but after reading the above post, I had to stop and tell you how much I'm enjoying this thread. I'm only up to 2009 (post #1026) but really appreciate your well written answers and your humor.
It's been a great read so far and I'm looking forward to catching up on the next 4000 posts. Well done Sir!
It's been a great read so far and I'm looking forward to catching up on the next 4000 posts. Well done Sir!
Really appreciate the thread and your answers. Thanks.
Two horrendous questions for you.
The black box. Every plane has them but considering current technology aren't they a bit outdated?
Wouldn't it make sense to have video inside the cockpit to record anything that happens that might want to be reviewed later on.
Two horrendous questions for you.
The black box. Every plane has them but considering current technology aren't they a bit outdated?
Wouldn't it make sense to have video inside the cockpit to record anything that happens that might want to be reviewed later on.
The idea of having video monitoring in the cockpit has been floated before and pilot unions have strongly resisted it. You can count me among those who would be against it. You might ask why and in response I put it to you: how would you like to have your every move recorded while you're at work? Yes, you might say, but public safety is involved. To which I would suggest that there are many other jobs we might want to video, using this same logic. How about cameras recording a doctor's every move in the operating room? Or air traffic controllers? Firemen, policemen...the list goes on and on.
What's your favorite movie involving a plane? I have two Airplane! and a way old-school movie called 12'Oclock high starting Gregory Peck.
Having a camera in the cockpit would be a detriment to safety, I think, particularly in multi-crew environments. No one would want to say anything that could be held against them which may subtly stifle communication in an emergency.
For single-pilot crew it may increase safety but I would absolutely not volunteer to have one on me. It would change the focus of decision making from "what's the safest, most practical option here?" to "how can I avoid getting done?" which would be a distraction. The video also would never be able to see the whole situation, so something that looks unsafe or illegal could be perfectly safe and legal. Good luck trying to prove otherwise.
Without looking at safety, there's also the consideration that pilots are very often not treated fairly after incidents as it is. Having video would only make the witch hunts worse.
For single-pilot crew it may increase safety but I would absolutely not volunteer to have one on me. It would change the focus of decision making from "what's the safest, most practical option here?" to "how can I avoid getting done?" which would be a distraction. The video also would never be able to see the whole situation, so something that looks unsafe or illegal could be perfectly safe and legal. Good luck trying to prove otherwise.
Without looking at safety, there's also the consideration that pilots are very often not treated fairly after incidents as it is. Having video would only make the witch hunts worse.
I never gave this a thought until you brought it up, but you've certainly got a good point. The limitations that once existed in data storage really don't exist any more. There would be considerations such as how many cameras (one, two, ten?) and where would they be placed (i.e. what would they be monitoring)?
The next big advancement seems to be actually real time streaming of data from the plane - so the black box becomes much less important and more of a backup in case data transmission fails. W0X0F, has there ever been talk of streaming the cockpit audio to be recorded automatically somewhere? I can imagine pilot concerns there as well.
Hi, W0X0F!
Registered just to take part in this incredible thread! I'm a USAF pilot getting close to retirement, trying to get ramped up on what flying for civilian airlines is like. I'll confess - I haven't read EVERY page in your 355-page thread - but I found the info many months ago on how the bidding system works to be of huge help to me in trying to learn about what I hope will be my new job!
Since I pretty much know nothing on civilian flying (pretty much all of my hours are military) my questions are pretty vague and open ended - but I'd very much appreciate any advice you'd have for someone trying to put in an application in the very near future!
My understanding is that it's not really necessary to live where you're domiciled, though it can be much more convenient that way. Is this true? if I chose to live elsewhere and commute, how much of a pain in the butt would I be getting myself in for?
I've had a recent deployment plus a bunch of family issues that has put me behind in getting my application completed and online, in that I'm planning retirement in about 5 months and haven't got my app completed yet. I know this puts me behind, but trying to determine how badly... How long is the hiring process normally, from the time the process begins to the point where you have a job? (I'm trying to determine if I can hope for a job immediately after retirement, or will be waiting for a few months...)
I'm planning on going through one of the interview prep companies; my understanding is that while this is not required, it's a great way to get familiar with the interview process and get prepared. Any feedback about the value of these companies for interview prep?
Right now it seems like the most important choice in deciding who I'd like to work for are pay scale and domicile locations (for convenience). Is this about right, or are there other pieces of the puzzle I should be considering?
And, of course, the open ended question - any advice for a guy hoping to make the transition? I've got my ATP, 20 years of military flying (all in turbine powered multi engine aircraft, with heavy and overseas experience) so my hope is I'll at least be looked at - might this be accurate, or are there still a lot of guys like me out there trying to get in the door? (Hoping not to have to put my college-days pizza delivery experience to use after I get out, but I do need something to supplement my retirement check!)
Thanks again for hosting a hugely informative and entertaining thread!
Registered just to take part in this incredible thread! I'm a USAF pilot getting close to retirement, trying to get ramped up on what flying for civilian airlines is like. I'll confess - I haven't read EVERY page in your 355-page thread - but I found the info many months ago on how the bidding system works to be of huge help to me in trying to learn about what I hope will be my new job!
Since I pretty much know nothing on civilian flying (pretty much all of my hours are military) my questions are pretty vague and open ended - but I'd very much appreciate any advice you'd have for someone trying to put in an application in the very near future!
My understanding is that it's not really necessary to live where you're domiciled, though it can be much more convenient that way. Is this true? if I chose to live elsewhere and commute, how much of a pain in the butt would I be getting myself in for?
I've had a recent deployment plus a bunch of family issues that has put me behind in getting my application completed and online, in that I'm planning retirement in about 5 months and haven't got my app completed yet. I know this puts me behind, but trying to determine how badly... How long is the hiring process normally, from the time the process begins to the point where you have a job? (I'm trying to determine if I can hope for a job immediately after retirement, or will be waiting for a few months...)
I'm planning on going through one of the interview prep companies; my understanding is that while this is not required, it's a great way to get familiar with the interview process and get prepared. Any feedback about the value of these companies for interview prep?
Right now it seems like the most important choice in deciding who I'd like to work for are pay scale and domicile locations (for convenience). Is this about right, or are there other pieces of the puzzle I should be considering?
And, of course, the open ended question - any advice for a guy hoping to make the transition? I've got my ATP, 20 years of military flying (all in turbine powered multi engine aircraft, with heavy and overseas experience) so my hope is I'll at least be looked at - might this be accurate, or are there still a lot of guys like me out there trying to get in the door? (Hoping not to have to put my college-days pizza delivery experience to use after I get out, but I do need something to supplement my retirement check!)
Thanks again for hosting a hugely informative and entertaining thread!
The tv series Mayday (or whatever it's called outside Canada) does a good job of showing how the black box has evolved. You see older crashes where there is no black box, to where there are just a few metrics being recorded by a stylus scratching metal, to modern boxes with millions of data points.
The next big advancement seems to be actually real time streaming of data from the plane - so the black box becomes much less important and more of a backup in case data transmission fails. W0X0F, has there ever been talk of streaming the cockpit audio to be recorded automatically somewhere? I can imagine pilot concerns there as well.
The next big advancement seems to be actually real time streaming of data from the plane - so the black box becomes much less important and more of a backup in case data transmission fails. W0X0F, has there ever been talk of streaming the cockpit audio to be recorded automatically somewhere? I can imagine pilot concerns there as well.
Hi, W0X0F!
Registered just to take part in this incredible thread! I'm a USAF pilot getting close to retirement, trying to get ramped up on what flying for civilian airlines is like. I'll confess - I haven't read EVERY page in your 355-page thread - but I found the info many months ago on how the bidding system works to be of huge help to me in trying to learn about what I hope will be my new job!
Since I pretty much know nothing on civilian flying (pretty much all of my hours are military) my questions are pretty vague and open ended - but I'd very much appreciate any advice you'd have for someone trying to put in an application in the very near future!
My understanding is that it's not really necessary to live where you're domiciled, though it can be much more convenient that way. Is this true? if I chose to live elsewhere and commute, how much of a pain in the butt would I be getting myself in for?
Registered just to take part in this incredible thread! I'm a USAF pilot getting close to retirement, trying to get ramped up on what flying for civilian airlines is like. I'll confess - I haven't read EVERY page in your 355-page thread - but I found the info many months ago on how the bidding system works to be of huge help to me in trying to learn about what I hope will be my new job!
Since I pretty much know nothing on civilian flying (pretty much all of my hours are military) my questions are pretty vague and open ended - but I'd very much appreciate any advice you'd have for someone trying to put in an application in the very near future!
My understanding is that it's not really necessary to live where you're domiciled, though it can be much more convenient that way. Is this true? if I chose to live elsewhere and commute, how much of a pain in the butt would I be getting myself in for?
My current commute is one of the easiest possible: D.C. to New York. It still costs me at least four hours on either end of a trip and if my trip ends too late, I'm stuck in New York for the night before commuting home early in the morning.
Another big advantage of living at your domicile is that you're available for last minute flights that come open. When the company has trouble filling these flights, they resort to paying premium pay to any pilot who can get to the airport in a reasonable amount of time. My company pays double for these.
I've had a recent deployment plus a bunch of family issues that has put me behind in getting my application completed and online, in that I'm planning retirement in about 5 months and haven't got my app completed yet. I know this puts me behind, but trying to determine how badly... How long is the hiring process normally, from the time the process begins to the point where you have a job? (I'm trying to determine if I can hope for a job immediately after retirement, or will be waiting for a few months...)
My brother was in your situation back in '97. He retired from the Air Force as a Lt. Colonel, current in C-5s and he was Stan/Eval for 21st Air Force. Pretty good credentials, but over the next seven months, he got rejected by AirBorne Express (a cargo company that's no longer around) and by UPS (he thought the interview and sim went great). Then he interviewed with FedEx and didn't hear from them for almost two months. He was getting a little discouraged by this time and then got an interview with Delta. He went there on a Thursday and they offered him a spot in a class starting the following Monday. Naturally he accepted.
After he started the class, FedEx called to offer him a job. He actually wanted to fly for a cargo carrier, but being the straight shooter that he is, he honored his commitment to Delta and stayed there.
My guess is that, in today's environment, you won't have the problems he did and you'll be snapped right up.
I'm planning on going through one of the interview prep companies; my understanding is that while this is not required, it's a great way to get familiar with the interview process and get prepared. Any feedback about the value of these companies for interview prep?
Right now it seems like the most important choice in deciding who I'd like to work for are pay scale and domicile locations (for convenience). Is this about right, or are there other pieces of the puzzle I should be considering?
And, of course, the open ended question - any advice for a guy hoping to make the transition? I've got my ATP, 20 years of military flying (all in turbine powered multi engine aircraft, with heavy and overseas experience) so my hope is I'll at least be looked at - might this be accurate, or are there still a lot of guys like me out there trying to get in the door? (Hoping not to have to put my college-days pizza delivery experience to use after I get out, but I do need something to supplement my retirement check!)
Thanks again for hosting a hugely informative and entertaining thread!
Thanks again for hosting a hugely informative and entertaining thread!
Great thread OP.
Ramp here. The other day operations were shut down due to lightning and for some reason a pilot pulled into the gate without wingwalkers. It was pretty funny because in less than a minute a swarm of managers descended like carrion crows. Apparently, the pilot claimed "he was just following the book," which I'm guessing was a load of ****. My question is, why would he do that in the first place? Just to shave off a couple of seconds on the deplaning time when we open back up? For the record, he parked nearly perfectly.
Another time, a pilot called for an audit of the outbound crew. The balance was off by about 200 pounds (it was an MD88-- freight labeled in bin 4 had been incorrectly placed in 3). The flight was completely full: is two hundred pounds really enough of a difference for the pilot to tangibly feel like something is off? At what point in the flight does the pilot feel like something is off with the plane? Landing?
Sometimes at night, pilots (especially Airtran/Sw) will taxi in and out without their lights on. Why? It drives me off the wall, because it's often hard to tell if the plane is moving or not, particularly when its raining. Please turn your lights on for the safety of us worms on the ramp.
EDIT: Oh yeah I forgot to ask. Did you play any halloween pranks on the passengers this year? Some pilot in the smoking area was telling me some classic stories about halloween flights-- haunted planes, zombie flight attendents, and "mysterious" power outages 30000 feet in the air. At the very least, I hope you said, "now sit back, relax, and enjoy the FRIGHT!!"
Ramp here. The other day operations were shut down due to lightning and for some reason a pilot pulled into the gate without wingwalkers. It was pretty funny because in less than a minute a swarm of managers descended like carrion crows. Apparently, the pilot claimed "he was just following the book," which I'm guessing was a load of ****. My question is, why would he do that in the first place? Just to shave off a couple of seconds on the deplaning time when we open back up? For the record, he parked nearly perfectly.
Another time, a pilot called for an audit of the outbound crew. The balance was off by about 200 pounds (it was an MD88-- freight labeled in bin 4 had been incorrectly placed in 3). The flight was completely full: is two hundred pounds really enough of a difference for the pilot to tangibly feel like something is off? At what point in the flight does the pilot feel like something is off with the plane? Landing?
Sometimes at night, pilots (especially Airtran/Sw) will taxi in and out without their lights on. Why? It drives me off the wall, because it's often hard to tell if the plane is moving or not, particularly when its raining. Please turn your lights on for the safety of us worms on the ramp.
EDIT: Oh yeah I forgot to ask. Did you play any halloween pranks on the passengers this year? Some pilot in the smoking area was telling me some classic stories about halloween flights-- haunted planes, zombie flight attendents, and "mysterious" power outages 30000 feet in the air. At the very least, I hope you said, "now sit back, relax, and enjoy the FRIGHT!!"
Great thread OP.
Ramp here. The other day operations were shut down due to lightning and for some reason a pilot pulled into the gate without wingwalkers. It was pretty funny because in less than a minute a swarm of managers descended like carrion crows. Apparently, the pilot claimed "he was just following the book," which I'm guessing was a load of ****. My question is, why would he do that in the first place? Just to shave off a couple of seconds on the deplaning time when we open back up? For the record, he parked nearly perfectly.
Ramp here. The other day operations were shut down due to lightning and for some reason a pilot pulled into the gate without wingwalkers. It was pretty funny because in less than a minute a swarm of managers descended like carrion crows. Apparently, the pilot claimed "he was just following the book," which I'm guessing was a load of ****. My question is, why would he do that in the first place? Just to shave off a couple of seconds on the deplaning time when we open back up? For the record, he parked nearly perfectly.
Procedures can vary from airline to airline, but where I work we can't taxi in without the wingwalkers. And if we see any equipment that's not behind the painted lines, we also stop. Maybe this guy had a commute home to catch and decided to throw the rulebook out the window. I wonder what kind of trouble he got into.
Another time, a pilot called for an audit of the outbound crew. The balance was off by about 200 pounds (it was an MD88-- freight labeled in bin 4 had been incorrectly placed in 3). The flight was completely full: is two hundred pounds really enough of a difference for the pilot to tangibly feel like something is off? At what point in the flight does the pilot feel like something is off with the plane? Landing?
Sometimes at night, pilots (especially Airtran/Sw) will taxi in and out without their lights on. Why? It drives me off the wall, because it's often hard to tell if the plane is moving or not, particularly when its raining. Please turn your lights on for the safety of us worms on the ramp.
EDIT: Oh yeah I forgot to ask. Did you play any halloween pranks on the passengers this year? Some pilot in the smoking area was telling me some classic stories about halloween flights-- haunted planes, zombie flight attendents, and "mysterious" power outages 30000 feet in the air. At the very least, I hope you said, "now sit back, relax, and enjoy the FRIGHT!!"
Was on a B757 and as we were backing out from the gate and starting to make the turn, I heard a loud bang and we immediately stopped. The pilot came over the PA and stated the ground crew had broken the tow bar. We sat right there on the ramp and didn't move until maintenance had checked everything out. We were cleared to continue and had an uneventful flight. What happened and how often does it happen? Also, I noticed upon landing the nose gear did not touch down until long after the rear wheels, (we had a long runway), which made me think they were being extra cautious based on what had happened.
Was on a B757 and as we were backing out from the gate and starting to make the turn, I heard a loud bang and we immediately stopped. The pilot came over the PA and stated the ground crew had broken the tow bar. We sat right there on the ramp and didn't move until maintenance had checked everything out. We were cleared to continue and had an uneventful flight. What happened and how often does it happen? Also, I noticed upon landing the nose gear did not touch down until long after the rear wheels, (we had a long runway), which made me think they were being extra cautious based on what had happened.
Which leads me to another question for OP: How often do pilots lie about/downplay mechanical problems so not to alarm the passengers? I assume nothing binds you to tell the truth.
Thanks johnnycarson. The pilots made it sound like it was a pretty big deal. I actually got the impression from the tone of his voice we would be switching planes. Not sure what the loud noise actually was, but it was definitely noticeable. I remember thinking of the hundreds of times backing from a gate, I have never heard anything that loud. It was a maintenance base for the airline, so it only took about 30 minutes to get on our way after all was said and done. When we landed with the nose up for quite a while, it really made we wonder how big a deal it might have been.
On another subject, is this normal procedure for a landing gear problem?
http://www.youtube.com/watch?v=h3syTxW85Ik
http://www.youtube.com/watch?v=h3syTxW85Ik
I can answer some of this, if it's not stepping on OP's toes. The tow bar breaking is fairly common, usually because the equipment is old and ****ty. Typically, the pusher will just continue carefully (if he can), or just tell the pilot that he can't push back anymore. I guess your plane was still partially in gate. The way you're making it sound (the break happening after the turn) it sounds like the crew may have neglected to put the steering pin in, which would be more serious. I have witnessed it happen on an MD88 two times, fortunately without consequence. On a 757, this is a pretty big ****-up, because anyone can easily see if the pin is in or out. I have never witnessed that. I certainly have never worked a plane that maintenance had to come check out after pushback, and I don't think I can recall ever even seeing such a thing. Also, whenever I have seen a tow bar break, on the ground I can can barely hear it, so I'm pretty surprised you were able to hear a banging in cabin. I won't comment on the landing, since I have no idea. So, a number of aspects of your incident are uncommon, and when taken in sum are downright unusual.
Which leads me to another question for OP: How often do pilots lie about/downplay mechanical problems so not to alarm the passengers? I assume nothing binds you to tell the truth.
The main thing I try to do when explaining a problem is to present the basic issue and then reassure the passengers. For example, with a hydraulic problem we might call for CFR (Crash Fire Rescue) equipment to be standing by after landing just to be on the safe side. (The service is free to us and those guys kind of like the opportunity to run a real-life scenario.) In this case, I'll be up front about the issue (e.g. the flaps are stuck and we'll be landing faster than normal) and explain that there is really no danger but they will see emergency vehicles which we've called out just in case. In such a situation, we always emphasize the importance of listening to the flight attendants and following their directions.
Bottom line: I never lie, but I might not go into great detail. The focus is really on easing the anxiety of nervous flyers.
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