chill, j, Big:
It's simple. Uber has always marketed that for UberX and UberBlack that the tip is included in the fare. Their marketing to consumers has always been very clear, the price you are charged is ALL INCLUSIVE, INCLUDING GRATUITIES.
Now, as you state, that's kinda BS, and a judge agreed with you. That's why there's a lawsuit against Uber for deceptive marketing practices, and they've changed their marketing language from "tip is included in the charge" to "there is no need to tip."
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Originally Posted by chillrob
How can you say it is included, any more than it is included in any standard cab fare?
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Originally Posted by jmakin
I don't see how you can say tip is included in the price when compensation per mile/minute is astonishingly low and going lower and uber takes 20% off the top of every ride you do.
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Originally Posted by Bighurt52235
Not sure why you think the "tip is included" in the charge.
I agree that Uber rides are very cheap, compensation to drivers per hour is very low, and they take a high percentage (this is now going from 20% up to 30% for part-time drivers and everyone's first x rides per week). I also agree that Uber seems to treat drivers quite poorly. But none of that changes the main point, that Uber is very clear about the fact that their charge is all inclusive and no tipping is required.
It's very reasonable of you to think that the end result of that is that Uber is a ****ty company to work for, that's what everything I've read about Uber leads me to believe. If enough drivers agree with that, the better drivers will move to Lyft, and the riders will follow (assuming Lyft can keep up with Uber in other areas like routing/matching software). This is a pure commodity service with zero switching cost to the consumer.