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Wow, what a horrible way to discourage anyone from every seeking a temporary ban
Pokerstars (UK) has a temporary lock out facility which works fine (I've used it) and with no long term repercussions. No need to email anyone to use it.
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pretty gross and if thats truly how it went down pretty disgusting by pokerstars.
In countries where gambling is regulated, if Stars (or any other site) let someone back on after they had declared a gambling problem they would be breaking the law.
I'm no Stars fanboy (trying to find an alternative as my post in BQ proves) but you can't criticise them for following the law, promoting responsible gambling, and giving users the tools to look after themselves.
Op, just play somewhere else, Stars sucks anyway.