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Originally Posted by Mr.DjiSamSoe
I have it also,since last software update yesterday..but I got only few $ and available all to withdraw
ok thanks. i got a response from support and they told me its a security thing depending on your game historic and the origin of the founds. they dont want to approve the cashout if some money come from the deposit directly.
this security model make issues (especially for recreational players) and people should be aware.
lets say you are a recreational player who deposit 100$ and only play few 7$ for two hours, and then you're tired (or whatever reason: you forget you have electricity bills to pay) and decide to cashout your money, well now you cannot!
they force you to rake a certain amount before you can see your own money.
for players2players transfert i get it, but for your own deposit it really a shame.