Quote:
Originally Posted by AlienSpaceBat
Apple stuff isn't it ?
Selling point - this is really shiny, all your friends will be envious
THIS
Apple training....
If they are older than 25 call them 'Sir' or 'Madame' and make sure to speak clearly...the elderly are hard of hearing.
Make sure all products are sufficiently buffed and waxed.
When in doubt, put 'i' in front of whatever you are about to say.
Laugh at the customer...make sure it is clear that you are not laughing WITH them.
Reassure them that their friends will too be envious of the hidden fees.
If the store is not filled to at least 90% capacity at all times you may be required to take off your name tag and walk around like a customer.