Quote:
Originally Posted by w34z3l
Hey,
Quick question regarding security. The following has been happening more and more frequently.
User purchases subscription to a HUD.
Subscription expires.
Creator goes to dashboard to remove the HUD license for the expired HUD.
Dashboard tells creator that user doesn't exist.
It's impossible to remove package permissions for a user that doesn't exist.
So what happened here? Did the user account get deleted? Did the user change their email address? If so, was the permissions to their HUDs removed as part of that process?
Regards,
w34z3l
Hello. We do not delete or close user accounts. This can only be done through a request and only in very rare cases. Perhaps the user who contacted you just got confused and gave you a different email address.