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No winnings from GG displayed No winnings from GG displayed
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03-17-2024 , 04:25 PM
#1
DonJoe
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stranger
Join Date: Sep 2020 Posts: 10
I need some support.

I have import booth GG Poker files from pokercraft. I can see all hands and tounaments but the tournaments are displayed without winnings. I have won money from ITM and bountys.
I tested it with just one file already, but with the same result.


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03-18-2024 , 04:25 PM
#2
DonJoe
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stranger
Join Date: Sep 2020 Posts: 10
I have also installed H2N on another PC with the same result
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03-18-2024 , 04:57 PM
#3
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 1,738
Hello

Could you please send some example of files with hand history and Summary of these tournaments to support@hand2note.com ?
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03-19-2024 , 02:39 AM
#4
DonJoe
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stranger
Join Date: Sep 2020 Posts: 10
Done
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03-30-2024 , 11:25 AM
#5
DonJoe
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stranger
Join Date: Sep 2020 Posts: 10
Okay. It works now.

The problem was first, that i imported my historys from my cloud and the second was i autoimported my GG historys. import GG historys in the future only with "import from folder".
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