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No hands being imported since Stars Update No hands being imported since Stars Update
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06-17-2022 , 02:27 AM
#1
JackTenSuitedWins
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newbie
Join Date: Oct 2012 Posts: 17
Unfortunately this seems to happen when Pokerstars does an update quite often. Pathways for hands being recorded looks the same on both hand to note and Pokerstars. Any advice? It may of course sort itself out on its own. Thanks
No hands being imported since Stars Update Quote
06-17-2022 , 05:13 AM
#2
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 930
Hello. What is the localization of your Pokerstars client?
No hands being imported since Stars Update Quote
06-17-2022 , 10:27 AM
#3
JackTenSuitedWins
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newbie
Join Date: Oct 2012 Posts: 17
Hi,

Thanks for the reply. I am from the UK. I definitely have the latest version of both Stars and Hand to Note.

No hands being imported since Stars Update Quote
06-17-2022 , 12:48 PM
#5
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 930
Please take a screenshot of:

H2N -> Configuration -> HUD
H2N -> Configuration -> Auto Import
No hands being imported since Stars Update Quote
06-18-2022 , 08:41 AM
#7
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 930
Please activate this option and set up auto-import as described in the instructions:
https://hand2note.com/Help/pages/Get...for-some-rooms


You do not specify a folder auto import, and the folder you added is not auto import, this folder must be made different.


This was the default path:
No hands being imported since Stars Update Quote
06-18-2022 , 10:15 AM
#8
JackTenSuitedWins
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newbie
Join Date: Oct 2012 Posts: 17
Got it now. Thank you.
No hands being imported since Stars Update Quote
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