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Hud position not saved and stats are messed up Hud position not saved and stats are messed up

01-11-2022 , 06:57 AM
Hey I am running Hand2note with Pokerstars. I have followed the instructions, opened 1 table and positioned the hud statistics according to the players.

When I close the table and open another one, the positions are all messed up again, and I can start all over.

Same issue makes it impossible to multitable - when I open second table, I have to position the player stats, which means that the stats from the first window are moved out of position.

Furthermore when playing on just one table, one player leaves and another joins, the hud is not changed accordingly, but keeps showing the player who left.

I have tried to delete HudPositions from the Config folder and restarting, but the issue remains.

My setup is Windows 10 and I have tried running both Stars and H2N as administrator.

I hope somebody can help
Hud position not saved and stats are messed up Quote
01-11-2022 , 08:05 AM
Hello,

Please do the following:

1) Please open Hand2Note->Configurator->Rooms->PokerStars
And for the Preffered seat option please apply the following settings:
Spoiler:

2) Then please do the following:

Spoiler:
Please close Hand2Note and remove the file HudDeltas.cg or HudPositions.cg that is located in the folder C:\Program Files\Hand2Note\Config by default. After that open Hand2Note, sit at one table and wait for HUD to adjust automatically. After that you can move the panels to where you need them by holding right-click on the panel and dragging it.

Don’t open more than one table when arranging HUD for the first time.Please note that your HUD consists of many different tables with different display conditions, then you need to place all these tables (as they appear) in the correct places by mouse. Only after that, they will appear where it is necessary.


This should help. In observer mode HUD positions might be incorrect though. During live play they will work correctly.
Hud position not saved and stats are messed up Quote
01-11-2022 , 09:03 AM
I already did the steps as described above - except deleting HudDeltas.cg which I dont have in my Config folder.

It did not solve the issue
Hud position not saved and stats are messed up Quote
01-11-2022 , 09:07 AM
Please reset/unset preferred seat options in PokerStars settings.

Are you using preferred bottom centered preffed seat?

Please make the following screenshots:

Hand2Note main lobby view

Hand2Note Configuration -> Autoimport settings

PokerStars Hand history settings and tournament summaries settings if you are playing tournaments.

Hand2Note Configuration-> HUD settings first part

PS version
Spoiler:
Hud position not saved and stats are messed up Quote
01-11-2022 , 05:12 PM
Yes I use centered bottom as preffered seat. I tried to reset the position with no results.

Here are the screenshots

Hud position not saved and stats are messed up Quote
01-11-2022 , 08:18 PM
Please update H2N to the latest version 3.3.1.32

Please turn ON the checkbox here:
Hud position not saved and stats are messed up Quote
01-12-2022 , 04:47 AM
I already have 3.3.1.32 and as you can see from previous screen shots the option mentioned is already checked
Hud position not saved and stats are messed up Quote
01-12-2022 , 06:17 AM
I am sorry you have to turn OFF the checkbox here:
Hud position not saved and stats are messed up Quote

      
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