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HUD not working on ACR. HUD not working on ACR.
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01-21-2024 , 07:14 PM
#1
Jaeger96
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stranger
Join Date: Jan 2024 Posts: 5
Hello,
I am trying to use the HUD on Americas Cardroom and it is just displaying an error that says: Hand2note: Please, reopen the table

It doesnt matter how many times I try to reopen the table, it never displays the HUD, just the error message

HUD not working on ACR. Quote
01-21-2024 , 07:38 PM
#2
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 1,738
Hello,

Could you please try the following:

1. Close all poker rooms
2. Restart Hand2Note.
3. Open the Updates section and install the latest update for Wining Poker Network -> 1.0.2.63


4. Then launch the WPN client as administrator and check.
HUD not working on ACR. Quote
01-21-2024 , 07:58 PM
#3
Jaeger96
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stranger
Join Date: Jan 2024 Posts: 5
Quote:
Originally Posted by Hand2note
Hello,

Could you please try the following:

1. Close all poker rooms
2. Restart Hand2Note.
3. Open the Updates section and install the latest update for Wining Poker Network -> 1.0.2.63


4. Then launch the WPN client as administrator and check.
That worked, thanks!
HUD not working on ACR. Quote
01-26-2024 , 03:45 PM
#4
jorjulnun
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stranger
Join Date: Dec 2023 Posts: 2
I experience that H2N starts tracking my hands on WPN, but after a while, it stops doing so. That is, it only does it at the beginning of a session and then it stops. Do you know what could be causing this?
HUD not working on ACR. Quote
01-26-2024 , 05:19 PM
#5
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 1,738
Could you try closing H2N and deleting that file: "C:\Program Files\Hand2Note 4\Config\AutoImportConfig.h2ncg"

After that you will have to configure auto-import one more time, but should fix your issue.
HUD not working on ACR. Quote
02-18-2024 , 02:14 PM
#6
pedro santos
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stranger
Join Date: Nov 2017 Posts: 9
Hud is not working on Bet online and i canīt figure out why, is there any update?
HUD not working on ACR. Quote
02-19-2024 , 12:35 PM
#7
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 1,738
After maintenance, all rooms software in the Chico network was updated. This caused the HUD issue in both versions of Hand2Note.

Our developers are aware of this issue and should release a fix soon. There are no exact timeframes at the moment, but we are doing everything to restore the HUD support as soon as possible.

We apologize for any inconvenience.
HUD not working on ACR. Quote
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