hello im using free hand2note for trial and the hud is there but it doesnt update the hands
i already tried everything in this https://hand2note.com/Help/pages/Tro...tBeingUpdated/ it doesnt work

help please

Hello! Please take a screenshot where we can see your table and the main window of Hand2Note while playing, make sure to screenshot full windows with all borders in the frame.

Example:

like this? https://imgur.com/a/cn98MrD

Please check the following:1)Please make sure that you are using the latest Hand2Note version which is 3.3.1.46 or newerThis option should be turned off to receive required room updates automatically:(In case if it was turned On , please turn it off and restart your Hand2Note)


If your Hand2Note version is older than 3.3.1.46 please use this guide to update your Hand2Notehttp://hand2note.com/Help/pages/Upda...rsion-updating 2) Please first check if PS client is saving Hands and that autoimport folders set in Hand2Note Configuration->Autoimport settings are matching folders in PS client 

Example of correct configuration for PS


If you are playing tournaments for PS you have to add two folders in total Hand history folder and tournament summaries folder


3) PS client version should be 46000 and higher. Old poker sites clients are not supported.

well i already had those and it doesnt work even when i reinstalled

Hello! Could you show me the screenshots, please?


PokerStars - Settings - Playing History - Hand History

Hand2Note - Configuration - Auto Import

Hand2Note - Configuration - HUD

https://imgur.com/a/0tdsR5K

the weird part is if i manually import the hands then the hud updates, but not automatically, its so weird

Your autoimport settings are wrong. It wont work.


Correct autoimport settings example for PS:

oh my god thank you so much i didnt realise that but now it works!! thank you man