Please check the following:1)Please make sure that you are using the latest Hand2Note version which is 188.8.131.52 or newerThis option should be turned off to receive required room updates automatically:(In case if it was turned On , please turn it off and restart your Hand2Note)
If your Hand2Note version is older than 184.108.40.206 please use this guide to update your Hand2Notehttp://hand2note.com/Help/pages/Upda...rsion-updating 2) Please first check if PS client is saving Hands and that autoimport folders set in Hand2Note Configuration->Autoimport settings are matching folders in PS client
Example of correct configuration for PS
If you are playing tournaments for PS you have to add two folders in total Hand history folder and tournament summaries folder
3) PS client version should be 46000 and higher. Old poker sites clients are not supported.