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09-28-2021 , 07:49 PM

Andrii Plakhotnyi

Administrator

Join Date: Jul 2021 Posts: 82

This is an official Hand2Note support forum. Staff from Hand2Note provides customer support here.

Post here:

Questions about Hand2Note
Suggestions about Hand2Note
Bug Reports

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11-13-2021 , 09:33 AM

tormento

journeyman

Join Date: Jun 2009 Posts: 278

Do you guys plan to have some Black Friday promotion?

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03-31-2024 , 03:39 AM

ESCpoker

stranger

Join Date: Sep 2020 Posts: 7

Can I use Hand2note3 without using Card Catcher app in *******, Xpoker or PPPoker?

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04-01-2024 , 10:04 AM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 1,734

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Originally Posted by ESCpoker

Can I use Hand2note3 without using Card Catcher app in *******, Xpoker or PPPoker?

Hello, you have to have an active ASIA or PRO subscription to play on those apps. There is no need to use a third-party converter for Xpoker or PPPoker.

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04-06-2024 , 10:40 AM

mkhoshimov04

stranger

Join Date: Apr 2024 Posts: 1

Hello, I am using HUD on Pokerstars. HUD stats show only hand stats that I have played with villains. It doesn't show opponents' previous stats and stats they played with other players. Is it possible to see their full stats?

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04-06-2024 , 02:25 PM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 1,734

Quote:

Originally Posted by mkhoshimov04

Hello, could you please try to follow the next steps:

1. Close all the tables.

2. In Configuration -> Game Types, click on Reset to default (If you don't see the Reset button, just scroll down)

3. Select your custom HUD and Popup profiles for your preferred game type.

4. After that, it is necessary to rebuild the statistics (click on Clean & Rebuild Statistics)

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