Well i've been here before! All pathways look fine but no hands are showing on Pokerstars when i've got HandtoNote open. It says hands are being imported but no hands are showing on the screen or any stats. Having to use Holdem Manager 3 which is pretty awful. All pathways to recording hands look fine. Any ideas? I am happy to send screenshots. Thanks.
Please check the following:
1)Please make sure that you are using the latest Hand2Note version which is 184.108.40.206 or newer
This option should be turned off to receive required room updates automatically:
(In case if it was turned On , please turn it off and restart your Hand2Note)
If your Hand2Note version is older than 220.127.116.11 please use this guide to update your Hand2Note
2) Please first check if PS client is saving Hands and that autoimport folders set in Hand2Note Configuration->Autoimport settings are matching folders in PS client
Example of correct configuration for PS
If you are playing tournaments for PS you have to add two folders in total Hand history folder and tournament summaries folder
3) PS client version should be 46000 and higher. Old poker sites clients are not supported.