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Error message when opening H2N in Windows 11 Error message when opening H2N in Windows 11

01-19-2024 , 05:28 PM
I just reinstalled H2N and am getting this error message whenever I try to start it:

Quote:
ProtoBuf.ProtoException: Invalid field in source data: 0
at ProtoBuf.Internal.ThrowHelper.ThrowProtoException( String message, Exception inner) in /_/src/protobuf-net.Core/Internal/ThrowHelper.cs:line 70
at ProtoBuf.ProtoReader.ThrowInvalidField(Int32 fieldNumber) in /_/src/protobuf-net.Core/ProtoReader.cs:line 317
at ProtoBuf.ProtoReader.State.ReadFieldHeaderFallback () in /_/src/protobuf-net.Core/ProtoReader.State.ReadMethods.cs:line 714
at proto_423(State&, StatResultsByGameType)
at ProtoBuf.ProtoReader.State.ReadAsRoot[T](T value, ISerializer`1 serializer) in /_/src/protobuf-net.Core/ProtoReader.State.ReadMethods.cs:line 1062
at ProtoBuf.ProtoReader.State.DeserializeRoot[T](T value, ISerializer`1 serializer) in /_/src/protobuf-net.Core/ProtoReader.State.ReadMethods.cs:line 1038
at ProtoBuf.Serializer.Deserialize[T](Stream source) in /_/src/protobuf-net/Serializer.Deserialize.cs:line 22
at Hand2NoteCore.ChunksHelper.LoadChunk[T](PagedObjectPlacement pagedObjectPlacement, Chunks`1 chunks)
at Hand2NoteCore.ChunksHelper.TryLoad[T](Chunks`1 chunks, Int64 itemId, T& result)
at Hand2NoteCore.StatsDatabaseHelper.LoadStatsResults (StatisticsDatabase database, Int32 playerId)
at Hand2NoteCore.DatabaseHelper.GetStatResultsByGameT ype(Int32 playerDatabaseId, Database database)
at Hand2NoteCore.DatabaseHelper.GetStatResultsByGameT ype(PlayerId& playerId, Database database)
at Hand2NoteCore.DatabaseHelper.GetStatResultsForGame Type(PlayerId playerId, Int32 gameTypeProfileId, Database database)
at Hand2NoteCore.PlayerPopupHelper.<>c__DisplayClass3 0_0.<GetStatResultById>b__0(PlayerId playerId)
at System.Linq.Enumerable.SelectIListIterator`2.ToLis t()
at Hand2NoteCore.Huds.ComputedHudHelper.GetStatResult ById(IEnumerable`1 statResultById, UInt16 maxStatShortId)
at Hand2NoteCore.PlayerPopupHelper.GetStatResultById( IPlayerOrAlias playerId, PopupContext context, Int32 gameTypeProfileId)
at Hand2NoteCore.Reports.PlayerStatisticsHelper.GetIn itialStatisticsReport(App app, IPlayerOrAlias playerOrAlias, GameTypeProfile gameTypeProfile, StatProfile statProfile, DateFilter dateFilter)
at Hand2NoteCore.Reports.PlayerStatisticsHelper.TryGe tInitialStatisticsReportFromLastOpenedConfig(App app, LastOpenedStatisticsReport lastOpenedReport, StatisticsReport& result)
at Hand2NoteCore.Reports.PlayerStatisticsHelper.GetIn itialStatisticsReport(App app)
at Hand2NoteCore.AppHelper.LoadInitialReports(App app)
at Hand2NoteCore.AppHelper.LoadApplication(AppLoader loader, ILogger logger, IHudIpcChannel hudIpcChannel, ITableWindowsProvider tableWindowsProvider, AppClipboard clipboard, IServiceProvider serviceProvider, AppLoadingObserver observer, Version applicationVersion)
at Hand2NoteApp.Windows.Program.Start(String[] args)
at Hand2NoteApp.Windows.Program.<>c__DisplayClass0_0. <Main>b__0(Object _, StartupEventArgs _)
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.Invok eImpl()
at MS.Internal.CulturePreservingExecutionContext.Call backWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run( CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invok e()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation( Object o)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeIm pl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl( DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at Hand2NoteApp.Windows.Program.Main(String[] args)
Error message when opening H2N in Windows 11 Quote
01-19-2024 , 07:17 PM
Could you try to delete these folders ("reports" and "stats") from the folder where your database is stored, by default here C:\Users\AppData\Roaming\Hand2Note\Databases:



Then launch Hand2Note and click on Build Statistics:



If it doesn't help, you'll have to delete the entire database, unfortunately.
Error message when opening H2N in Windows 11 Quote
01-19-2024 , 09:56 PM
Quote:
Originally Posted by Hand2note
Could you try to delete these folders ("reports" and "stats") from the folder where your database is stored, by default here C:\Users\AppData\Roaming\Hand2Note\Databases:



Then launch Hand2Note and click on Build Statistics:



If it doesn't help, you'll have to delete the entire database, unfortunately.

Unfortunatly deleting those folders, and deleting all the databases didn't work. It is still throwing the same error when I try to start the program.
Error message when opening H2N in Windows 11 Quote
01-20-2024 , 08:56 AM
Quote:
Originally Posted by Jaeger96
Unfortunatly deleting those folders, and deleting all the databases didn't work. It is still throwing the same error when I try to start the program.
Hello. Then reinstall the program completely following these instructions:

1. Remove Hand2Note 4 through the control panel
2. Manually delete all files from Hand2Note installation folder. By default it is C:/Program Files/Hand2Note4
3. Please use the latest installer to install Hand2Note 4, please run installer as an administrator
4. Also please delete the Hand2Note 4 database by deleting the Databases folder, which is located in the C:/Users/YourUsername/AppData/Roaming/Hand2Note folder
5. Please always launch Hand2Note4 as an administrator
Error message when opening H2N in Windows 11 Quote
01-20-2024 , 02:13 PM
Quote:
Originally Posted by Hand2note
Hello. Then reinstall the program completely following these instructions:

1. Remove Hand2Note 4 through the control panel
2. Manually delete all files from Hand2Note installation folder. By default it is C:/Program Files/Hand2Note4
3. Please use the latest installer to install Hand2Note 4, please run installer as an administrator
4. Also please delete the Hand2Note 4 database by deleting the Databases folder, which is located in the C:/Users/YourUsername/AppData/Roaming/Hand2Note folder
5. Please always launch Hand2Note4 as an administrator
That worked! Thanks!
Error message when opening H2N in Windows 11 Quote

      
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