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09-18-2025 , 05:32 AM
#1
A789ds's Avatar
A789ds
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Join Date: Jul 2010 Posts: 58
1st download/install/run

Keeps asking me to login, then sending me to the website to do so, only for it to fail with the error:

Quote:
System.NullReferenceException: Object reference not set to an instance of an object. at hand2note.com.frontend.Core.AppHelper.<>c__Display Class19_0.<AddRootQueryRequest>b__0(SuccessfulGrap hQLResponse response, App app) in /src/src/hand2note.com.frontend.Core/App.Base.Functions.cs:line 96 at hand2note.com.frontend.Core.AppHelper.HandleGraphQ LResponse(App app, IGraphQLResponse response, Request`1 request) in /src/src/hand2note.com.frontend.Core/App.Base.Functions.cs:line 135 at hand2note.com.frontend.Core.AppDispatcher.Dispatch (IAction`1 action) in /src/src/hand2note.com.frontend.Core/Dispatcher.cs:line 29
I can't get any further.

Sometimes when I just visit the site for help, the website won't even load, I get:

Quote:
Error.
An error occurred while processing your request.

Request ID: 00-8998ce5f0cdd8a29c05b5eb695eabfb4-a6b9d3022a16bcba-00
Development Mode

Swapping to the Development environment displays detailed information about the error that occurred.

The Development environment shouldn't be enabled for deployed applications. It can result in displaying sensitive information from exceptions to end users. For local debugging, enable the Development environment by setting the ASPNETCORE_ENVIRONMENT environment variable to Development and restarting the app.
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09-18-2025 , 05:48 AM
#2
Hand2note
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Hand2Note Support Team
Join Date: Oct 2015 Posts: 2,273
Hello!

Please close Hand2Note, then delete the following file: C:\Program Files\Hand2Note 4.1\jwt-token (there may be not such a file so you can skip this step).


After that, open the program via this link in an Incognito mode or using another browser: https://hand2note.com/LoginToHand2Note
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09-18-2025 , 06:06 AM
#3
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Quote:
Originally Posted by Hand2note
Hello!

Please close Hand2Note, then delete the following file: C:\Program Files\Hand2Note 4.1\jwt-token (there may be not such a file so you can skip this step).


After that, open the program via this link in an Incognito mode or using another browser: https://hand2note.com/LoginToHand2Note
I get further along, link in cognito mode allows me to "try and login in" but now I get this error

Quote:
Error
Message: Source assemblies has not been set
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09-18-2025 , 11:52 AM
#4
Hand2note
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Join Date: Oct 2015 Posts: 2,273
Sorry to hear that.

Could you please send a screenshot of the appeared error to [email protected]

We'll check all the details. Thanks in advance!
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09-18-2025 , 12:23 PM
#5
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Quote:
Originally Posted by Hand2note
Sorry to hear that.

Could you please send a screenshot of the appeared error to [email protected]

We'll check all the details. Thanks in advance!
Seemed to work after a reboot, only to find out some trial has expired.

I was wanting to use the Hand2Note BASE plan ? How do I do that?
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09-19-2025 , 02:27 AM
#6
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I figured this out, it was an older version of Hand2Note that has the BASE version, something to use till I figure out whether to buy the PRO.

Is there a simple HUD, I tried to build a new HUD but can't find simple things like vpip, pfr, why are these things so complex with stats to the nth degree!

Do you know of any HUD imports that are basic/start up/newbie friendly ?
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