Hello,
Coul you please try the following steps:
1. Clear your browser cache and cookies, or try using a different browser.
2. If the first step doesn't help, try using the incognito mode in your browser.
3. Then try creating a new account using this form:
https://hand2note3.hand2note.com/Account/Register
Regarding the error message "account doesn't exist," it is possible that you previously registered using a similar email, for example, ***@***.com instead ***@***.uk.
If the problem persists, please try contacting us from the email you used to register your account to
support@hand2note.com.