Hello,
Currently, the HUD on PS works in the macOS version only at regular tables. Zoom is not supported. Also make sure PS is running in English, other languages are not supported.
Could you please check the Auto Import settings.
Example of correct configuration:
1. PS client is required to be installed in English.
2. Save My Hand History should be checked (After checking the box, you should click on Apply Changes)
3. Save in English should also be checked (After checking the box, you should click on Apply Changes)
4. You should copy the save path to the Hand2Note settings for the two tabs Hand History and Tournament Summaries.
This option should be enabled in Configuration -> HUD: