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ACR Rakeback

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07-01-2024 , 10:17 AM

brian3305

newbie

Join Date: Jan 2017 Posts: 20

I added the 27% rakeback under the configuration menu, but my graph shows the same value for won and won w/rakeback. What am I missing?

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07-01-2024 , 02:02 PM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 1,882

Hello, after adding any changes to Rakeback settings, you have to restart Hand2Note.

Also, be sure to enable the rakeback line showing on your graph:

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07-03-2024 , 07:50 AM

brian3305

newbie

Join Date: Jan 2017 Posts: 20

Thanks for the quick reply, I've restarted Hand2Note and ensured the box is checked. It shows a value for won with rakeback on my graph but it's the same amount as the total amount won.

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07-03-2024 , 08:27 AM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 1,882

Could you please specify with which Game Types this problem occurs? Also please take screenshots of Hand2Note settings in Configuration -> Rakeback.

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07-05-2024 , 08:52 AM

brian3305

newbie

Join Date: Jan 2017 Posts: 20

NLH cash games.

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07-05-2024 , 10:10 AM

Hand2note

Hand2Note Support Team

Join Date: Oct 2015 Posts: 1,882

It looks like you didn't set the Hero nickname. Could you please click on edit, enter your nickname and restart Hand2Note:

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07-05-2024 , 10:56 AM

brian3305

newbie

Join Date: Jan 2017 Posts: 20

Thank you! For some reason I thought that was a nickname for the rakeback, not a nickname for the hero.

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