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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

08-12-2015 , 06:41 AM
MTTs with new "Guarantee Boost" tag don't show up in my favourites list. I use a favourites filter but there's no reason for it to exclude these tournaments except for presumably a bug.
[PokerStars] Software Improvement Thread Quote
08-12-2015 , 11:56 AM
@PokerStars Keith: Are there estimates when is stars coming back to portugal ? Would appreciate any info...
[PokerStars] Software Improvement Thread Quote
08-12-2015 , 04:13 PM
I dont really know where to post this but what happened to all the discussion of changing the main lobby to eliminate seating scripts? I really feel like something has to change in MSNL. about 15mins of my hour session is having the pokerstars lobby covering all my tables because of constant table campers/grimmers/scripters which end up spawning new tables. (i only try to get 6 tables max).

Every session i have to end up telling a reg or two theyre breaking the rules by constant camping or grimming (i know, i know report, but it never works).

Theres just far far far far far too much of an advantage to script compared to starting tables and its super unfair. Were just getting ****ted on every single way

Sorry for mini-rant. Just fed up with how difficult it is to get 6 tables at msnl. I just wanted to know what was the result of the discussion of coming up with a way to make it all fairer? I remember kanu and co being properly involved in trying to fix the lobby.

Last edited by Burnss; 08-12-2015 at 04:18 PM.
[PokerStars] Software Improvement Thread Quote
08-12-2015 , 04:32 PM
Quote:
Originally Posted by kkqq
@PokerStars Keith: Are there estimates when is stars coming back to portugal ? Would appreciate any info...
At this time I have no information about when we expect to return to Portugal, but we are working diligently to work through the regulatory process.
[PokerStars] Software Improvement Thread Quote
08-12-2015 , 04:38 PM
Quote:
Originally Posted by Burnss
I dont really know where to post this but what happened to all the discussion of changing the main lobby to eliminate seating scripts? I really feel like something has to change in MSNL. about 15mins of my hour session is having the pokerstars lobby covering all my tables because of constant table campers/grimmers/scripters which end up spawning new tables. (i only try to get 6 tables max).

Every session i have to end up telling a reg or two theyre breaking the rules by constant camping or grimming (i know, i know report, but it never works).

Theres just far far far far far too much of an advantage to script compared to starting tables and its super unfair. Were just getting ****ted on every single way

Sorry for mini-rant. Just fed up with how difficult it is to get 6 tables at msnl. I just wanted to know what was the result of the discussion of coming up with a way to make it all fairer? I remember kanu and co being properly involved in trying to fix the lobby.
Thanks for posting. I will share your comments with the team, but the Poker Room policies & rules discussion is taking place in another thread:

http://forumserver.twoplustwo.com/28...anges-1538981/
[PokerStars] Software Improvement Thread Quote
08-12-2015 , 04:49 PM
Quote:
Originally Posted by humbumter
Hi,

Does the PS7 have an option to remember it's position on the screen? I have to move the lobby everytime i'm openning the platform. Thank you!
Quote:
Originally Posted by kervy
Not that I know of, but this would be cool.
I've been having issues with the lobby resizing itself to default upon login.
Maybe I'm misunderstanding the issue, but I've tested both .COM and .UK clients, and the game lobby position and size appears to be sticky from session to session. If I move the game lobby window to a new position and resize it, then close the client, when I reopen the client it opens in the new position at the new size.

Could you let me know which client version you are using? Go to Help > About PokerStars and look for the 5-digit build number. Also, are you using PC or Mac OS?
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 01:51 AM
Quote:
Originally Posted by PokerStars Keith
Maybe I'm misunderstanding the issue, but I've tested both .COM and .UK clients, and the game lobby position and size appears to be sticky from session to session. If I move the game lobby window to a new position and resize it, then close the client, when I reopen the client it opens in the new position at the new size.

Could you let me know which client version you are using? Go to Help > About PokerStars and look for the 5-digit build number. Also, are you using PC or Mac OS?
I usually move the lobby, half off the screen. Can this be the problem?
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 05:40 AM
Tournament favorite filters; why is it showing me all the replays even though I have running/completed deselected and check the 'upcoming only' box?
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 08:56 AM
Quote:
Originally Posted by humbumter
I usually move the lobby, half off the screen. Can this be the problem?
Yes, that's a problem. The software won't open the client outside of the monitor borders.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 09:58 AM
Quote:
Originally Posted by yoghurt
Tournament favorite filters; why is it showing me all the replays even though I have running/completed deselected and check the 'upcoming only' box?
there is a separate entry for replays under variant
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 01:52 PM
anyone findng that Pokerstars takes forever to reconnect after you've disconnected? All my other internet consuming applications work fine but Pokerstars is still scrolling that green bar across trying to reconnect.

Seems like it has caused me to miss many hands unnecessarily.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 02:38 PM
Just an idea when searching players instead of saying player not found etc say this player has opted out from search etc so you know there playing but not visible to search? or that being said how about having a option to allow certain friends to search but blocked to others?

Last edited by The Moo; 08-13-2015 at 02:50 PM. Reason: apologies if already been suggested didnt read whole thread thru :)
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 02:50 PM
Quote:
Originally Posted by The Moo
Just an idea when searching players instead of saying player not found etc say this player has opted out from search etc so you know there playing but not visible to search? or that being said how about having a option to allow certain friends to search but blocked to others?
+1
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 03:00 PM
Quote:
Originally Posted by The Moo
Just an idea when searching players instead of saying player not found etc say this player has opted out from search etc so you know there playing but not visible to search? or that being said how about having a option to allow certain friends to search but blocked to others?
+1
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 03:24 PM
Quote:
Originally Posted by The Moo
Just an idea when searching players instead of saying player not found etc say this player has opted out from search etc so you know there playing but not visible to search? or that being said how about having a option to allow certain friends to search but blocked to others?
Quote:
Originally Posted by Klever187
+1
Quote:
Originally Posted by ItsOnlyChips
+1
Letting you know that another player has opted out of search would be a violation of privacy, much like social media sites don't let you know when you've been unfriended.

Regarding the friends list, it's been discussed and there is some support for it, but at this time I have no information about when it might be worked on. In the meantime, you and your friends can start a Home Games club:



and then use the Member list in the Club lobby to at least see whether each other is online (though it will not tell you which public tables your friends may be playing), and by 'online' we mean logged into the poker client.

[PokerStars] Software Improvement Thread Quote
08-13-2015 , 03:24 PM
Quote:
Originally Posted by ItsOnlyChips
there is a separate entry for replays under variant
Missed that one, thanks!
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 03:45 PM
Over the past couple of weeks we have updated both Win/PC and Mac versions of all clients with some new features and bug fixes.

We recommend that all players to make sure they are using the latest client version for their site license and OS. Here is the list of recent desktop deployments:

=========
.NET – Win: Build 10712 on 05-Aug-2015
.NET – Mac: Build 10711 on 05-Aug-2015

.EE – Win: Build 10715 on 06-Aug-2015

.BE – Win: Build 10741 on 11-Aug-2015
.BE – Mac: Build 10749 on 11-Aug-2015

.BG – Win: Build 10713 on 06-Aug-2015
.BG – Mac: Build 10716 on 06-Aug-2015

.DK – Win: Build 10720 on 07-Aug-2015
.DK – Mac: Build 10734 on 07-Aug-2015

.ES – Win: Build 10719 on 07-Aug-2015
.ES – Mac: Build 10722 on 07-Aug-2015

.FR – Win: Build 10752 on 12-Aug-2015
.FR – Mac: Build 10757 on 12-Aug-2015

.IT – Win: Build 10738 on 11-Aug-2015
.IT – Mac: Build 10740 on 11-Aug-2015

.UK – Win: Build 10721 on 10-Aug-2015
.UK – Mac: Build 10739 on 10-Aug-2015

.EU – Win: Build 10737 on 12-Aug-2015
.EU – Mac: Build 10756 on 12-Aug-2015

.COM – Win: Build 10748 on 13-Aug-2015
.COM – Mac: Build 10762 on 13-Aug-2015

===========

To check your client version, look for the 5-digit build number in Help > About PokerStars:



============

Here is a partial list of changes, bug fixes and improvements in these recent deployments (highlighting some of the issues mentioned by players in this thread). Unless otherwise noted, the changes relate to desktop clients.
  • Improved client update process for Mac
  • Fix for table starters closing other tables with no one playing on them when the TS table starts
  • The mobile icon is being removed from all clients (desktop & mobile)
  • Fix for some older Macs being unable to deposit with the Poli deposit method
  • Extend satellites generation so they can start during late registration of their target
  • Option to suppress some registration and bust out messages
  • Non-final phases were treated as Satellites in Tournament filters, now treated as Phases instead
  • Mobile: corrected auto-center seating bug (it only affected iPhones)
  • Custom stakes ranges for Play Money cash games have been updated

============= Detailed Notes & Screenshots:

Improved Client Update

This is the same improvement we deployed last month for Win/PC, now on Mac. It ensures the client will start even if the updater process fails (provided the existing client does not need a forced update).

=============

Mobile Icon Removed

We originally introduced the feature to promote the fact that we have mobile clients. Now that most players know about our support for smartphones/tablets and our mobile client usage is healthy and growing, it is no longer needed for the purpose of raising awareness.

In the meantime, we have determined that it provides an unfair advantage for experienced players to more easily identify and target inexperienced players, so we the feature has been removed.

==============

Satellites Start in Late Reg of Target

Previously, a satellite would stop regenerating once its target tournament starts. But with a higher percentage of tournament registrations being moved to the late registration period, satellites are losing some of their effectiveness by not being able to run during the late registration of their targets.

Resolving this should increase overall tournament participation.

Likewise, scheduled satellites will be allowed to have start times inside their target’s late reg period.

=============

Option to Suppress Reg/Bust Out Msgs

Players who play a lot of tournaments see the same registration and unregistration messages repeatedly, and previously there was no way to dismiss or suppress them. In this build we have added a “Do not show again” option to these messages, as well as to the message players see when they bust out of a tournament.

However, registration messages that have a special post-registration message will not be suppressed, and bust-out messages that enable re-entry or entry to similar tournament will also still be shown.

If, after suppressing these messages, you would like to restore them, simply go to Tools > Restore Info Messages and click the ‘Restore Pop Ups’ button.



=============

Non-final Phases

Previously, in the tournament filters, non-final phases of phased tournaments would not show if the ‘Satellites’ Variant filter was not checked/enabled.

Now that we have ‘Phased’ as a Variant filter, all phases of phased tournaments (including final) will show provided that the ‘Phased’ Variant filter is checked/enabled. (Note that selecting ‘All’ for Variant means that Phased is enabled, even though its box is not checked).



=============

Mobile – Auto-center seating

A couple of builds back a bug appeared with iPhones (not iPad or Android) where the auto-center seating function selected the seat to the right of center bottom. This has now been corrected to place you in the bottom center seat.

=============

Play Money Stakes

The Custom stakes range in the All Games > Cash Games filters for Play Money were updated to better reflect the games that are available in the client today (we removed some low stakes, added higher stakes).



=============
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 04:42 PM
are you guys ever going to fix the auto rebuy glitch?

every time you check the "rebuy whenever possible" box and your stack drops below 0 and 1 buyins it waits until after the next hand to top you off, which means you can be dealt aces the next hand and not get fully paid off because the glitch didn't rebuy for you like it was supposed to. but if that isn't bad enough, after it tops you off the next hand it then tells you you cannot rebuy again because you already have too many chips and unchecks the box for you! then if youre not on top of it you may forget to recheck it and bust out of the tourney during rebuy when your intention was to rebuy as many times as needed, wasting the time and money you already spent. we should only have to check these boxes once, not several times because your programmers are too lazy to fix a simple bug thats been there since the feature was introduced.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 06:05 PM
Quote:
Originally Posted by Cakery
are you guys ever going to fix the auto rebuy glitch?

every time you check the "rebuy whenever possible" box and your stack drops below 0 and 1 buyins it waits until after the next hand to top you off, which means you can be dealt aces the next hand and not get fully paid off because the glitch didn't rebuy for you like it was supposed to. but if that isn't bad enough, after it tops you off the next hand it then tells you you cannot rebuy again because you already have too many chips and unchecks the box for you! then if youre not on top of it you may forget to recheck it and bust out of the tourney during rebuy when your intention was to rebuy as many times as needed, wasting the time and money you already spent. we should only have to check these boxes once, not several times because your programmers are too lazy to fix a simple bug thats been there since the feature was introduced.
It's being worked on right now and is in QA, which means it didn't make the August build but most likely will be part of the next build cycle in September.

I understand how frustrating it is to have bugs in the software for extended periods of time, but I can assure you that no one at PokerStars is lazy, least of all the developers - who get their priorities for what they work on from the product and Poker Room Management teams. So, please blame us, not them.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 07:56 PM
Keith,

Regarding the player search function and privacy. If I'm sitting at a table with a particular player, I know they are there, sobv. So searching on that player's name to find out how many other tables they are at does not appear to me to be a breach of any privacy. I'm getting back to the issue of mass-tablers here, if I'm currently playing with him/her why can't I be told how many tables they are at? I don't want to know which tables, just how many.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 08:06 PM
Quote:
Originally Posted by PJs Ronin
Keith,

Regarding the player search function and privacy. If I'm sitting at a table with a particular player, I know they are there, sobv. So searching on that player's name to find out how many other tables they are at does not appear to me to be a breach of any privacy. I'm getting back to the issue of mass-tablers here, if I'm currently playing with him/her why can't I be told how many tables they are at? I don't want to know which tables, just how many.
This also allows insta-identification of fish in non-zoom games. Given the reasoning behind the removal of the mobile icon, I don't think this will work out.
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 10:46 PM
Sorry if this has been asked- is it safe to move to win10 has any1 had any issues? Or should I just stick to 8
[PokerStars] Software Improvement Thread Quote
08-13-2015 , 11:23 PM
Quote:
Originally Posted by PokerStars Keith
The team is constantly evaluating our stakes offering, but I'll pass along your interest in higher stakes. How high would you like to see them go?
sorry I lost track of this thread for a while.

Ideally I'd like 1.5k/3k mix or higher to be available like they were on FTP, where there was some volume and demand for that at heads up. Perhaps adding it to the bottom of the lobby with the hu 400/800 8 game mix?

For other games I'm not sure, but I'd imagine there would be some support for 2k/4k triple draw and 300/600 NL/PLO
[PokerStars] Software Improvement Thread Quote
08-14-2015 , 06:46 AM
the bug that when hitting enter on search on keyboard and nothing happens is still not fixed
[PokerStars] Software Improvement Thread Quote
08-14-2015 , 07:41 AM
Quote:
Originally Posted by keitho1986
Sorry if this has been asked- is it safe to move to win10 has any1 had any issues? Or should I just stick to 8
There's a number of threads in CTH - you might want to read this one for some (limited) insight into others' experiences.
[PokerStars] Software Improvement Thread Quote

      
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