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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

07-30-2015 , 05:55 AM
[QUOTE=Pastore;47689477]Hey!
Updated today to windows 10.
The tile function also look terrible.



+1

Keith,

can you tell us please when you fix this?
dont want to install win10 everytime after you have an update, only for trying out if the tile function is working like in win 8.1.

thanks a lot
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 08:10 AM
Quote:
Originally Posted by OditeRussia
One buys a lottery ticket each week in the UK; 37,999,999 million other people also buy a lottery ticket. One still buys a lottery ticket when they know they are very unlikely to win.
Not sure I agree with the relevance of any of this.

1. In the UK's national lottery your odds are fixed: there are ~13.5M combinations of the six balls; you win if yours comes up. Number of players doesn't matter save for how split the jackpot will be.

2. Pretty sure nowhere near 38M people in the UK play the lottery!

3. I suggest that a prize of £1M is FAR more attractive than having a Stars table named after you for a short period. Do people even look at table names? Does anyone care?

4. I said "zero chance" rather than "a tiny chance" very deliberately. Casual players by definition don't put in the volume that would be needed to win (unless by most profitable you mean highest winrate, and then you would need a minimum number of qualifying hands to rule out people who get lucky and win 3 stacks with their second hand, and then you're back into a discussion of volume).

FWIW I agree that promotions to encourage casual / recreational players are a great thing for everyone. I just don't think your idea would encourage anyone to play at all. You may be encouraged to play more by the prospect of short-lived fame in the name of a table, but I think you're in a very small minority.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 08:34 AM
Quote:
Originally Posted by OditeRussia
I've always been curious who how did you come up with the cash table names? I thought they might be Star names but the ones I Googled showed no results.

While on the subject there's thought for a promotion alot further down the line, allocate one table name from each buy in and the player who profits the most from that level of buy in gets to chose if they want their screen name to become a table name for a period of time. There could be a progress bar or leader board which you can look up which shows you the top 5 for each buy in, it could spur more recreational players to play more etc.
Contender for worst idea on the internet ever?
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 09:26 AM
Quote:
Originally Posted by OditeRussia
I've always been curious who how did you come up with the cash table names? I thought they might be Star names but the ones I Googled showed no results.

While on the subject there's thought for a promotion alot further down the line, allocate one table name from each buy in and the player who profits the most from that level of buy in gets to chose if they want their screen name to become a table name for a period of time. There could be a progress bar or leader board which you can look up which shows you the top 5 for each buy in, it could spur more recreational players to play more etc.
I kinda like the idea. I think it would be cool to sit and play at "Table krazykarter: $0.01/$0.02". Unfortunately, as others have touched on, I don't see casual or recreational players (including myself) ever winning something like this.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 10:45 AM
Quote:
Originally Posted by PokerStars Keith
We have not heard of any lag or connection problems specific to Win10, so there is no immediate update in the works. Please send your log files to Support (go to Help > Log Files). let them know you're using Win10 and include a description of the lag/connection issues you are having

A question for the general audience - are any of you having connection issues that you suspect may be Win10 related?

Regarding the tile function, we have reports there is a gap between the game windows. If that's what you mean, thanks for reporting - it's being investigated. There won't be a special release to fix this alone, it would come as part a planned build cycle.

If you mean something different, please elaborate.
I have not had any problems with Pokerstars what so ever after upgrading to Win 10, and i also really like the new tile(gap between windows).
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:01 PM
Quote:
Originally Posted by TimTamBiscuit
Is Pokerstars planning to introduce the recent FTP Ring game changes.

In particular, does Pokerstars plan to adopt the philosophy of "level playing field" with no seating scripts possible and ensuring "that your success is determined by your talent at the table, not your skill in choosing opponents" ?
Quote:
Originally Posted by PokerStars Keith
The PokerStars and Full Tilt poker rooms are operated completely independently, so there is no reason to expect changes made at one poker room to be matched on the other.
Further to this point, if you're interested, you can listen to PokerStars Steve addressing the FTP changes from a personal / observer perspective on today's Pokercast episode #374:

http://pokercast.twoplustwo.com/list...hp?episode=374

Steve joins the pokercast about 45:00 minutes in and discusses FTP at 58:15.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:01 PM
Quote:
Originally Posted by Mrt1989
I have not had any problems with Pokerstars what so ever after upgrading to Win 10, and i also really like the new tile(gap between windows).
Thanks for your comments!
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:19 PM
Quote:
Originally Posted by OditeRussia
I've always been curious who how did you come up with the cash table names? I thought they might be Star names but the ones I Googled showed no results.
They are star names. I did a quick search on Wikipedia for list of proper star names, and found matches for Achird, Algieba, Alrami, Betelgeuse, Cassiopeia, Centaurus, Cephiei, Cygni, etc. Many of the table names are stars not listed on that Wikipedia page but come from other star charts (as Wikipedia only lists a few hundred of the tens of thousands of named stars). I don't know which charts are used, but I'm pretty sure most if not all table names come from stars - naturally!
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:26 PM
Quote:
Originally Posted by OditeRussia
While on the subject there's thought for a promotion alot further down the line, allocate one table name from each buy in and the player who profits the most from that level of buy in gets to chose if they want their screen name to become a table name for a period of time. There could be a progress bar or leader board which you can look up which shows you the top 5 for each buy in, it could spur more recreational players to play more etc.
Quote:
Originally Posted by thunderbolts
Casual players would have zero chance of winning the competition you describe.
Quote:
Originally Posted by dizeerascal
Contender for worst idea on the internet ever?
Quote:
Originally Posted by krazykarter
I kinda like the idea. I think it would be cool to sit and play at "Table krazykarter: $0.01/$0.02". Unfortunately, as others have touched on, I don't see casual or recreational players (including myself) ever winning something like this.
Thanks to all for your comments - I shared the idea with the team. One of the team remarked that something similar was done at FTP a while back as a promo (you could buy your own table, named after you, using FPP), and it completely cluttered the lobby by the end of its original run. It's probably not something we'll do, but we appreciate the suggestion, especially for ideas intended to increase engagement by rec players.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:30 PM
Quote:
Originally Posted by schrisos
can you tell us please when you fix this (i.e. gap between windows in tile function on Win10)? dont want to install win10 everytime after you have an update, only for trying out if the tile function is working like in win 8.1.
I know it's in the queue to be fixed, but don't have a date I can share at this time. However, I when I produce the release notes for build that has this corrected, it will be noted - so you'll know whether it's in the update or not.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:32 PM
Minor annoyance I have found after upgrading to Windows 10...

When you use your mouse wheel for the bet slider, you have to have the cursor actually over the bet box, rather than just have the table selected and have the cursor anywhere.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:35 PM
Quote:
Originally Posted by Asjbaaaf
a little problem you might be able to help with:

in the screen: tools > transfers and trades > cancel buy/sell requests

at the bottom of the page, the 2 options are "submit" and "cancel". alot of the time when i'm trying to cancel a buy request, I tick the box next to the request and then instinctively press "cancel" to try and cancel it. All this does it take you back to the main lobby. The obvious choice is "submit" but it can get confusing especially if this is happening mid grind.

my suggestion would be rename the "cancel" button on this specific screen to "back" or something similar. for the sake of clarity
I can see your point - we're looking into it. Submit and Cancel are standard buttons with well understood functions, but I can see that in this specific case it could be confusing when Cancel doesn't cancel a buy/sell request, and instead cancels the pending action to cancel a buy/sell request.

Thanks for bringing it to our attention.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:38 PM
Quote:
Originally Posted by Asjbaaaf
on a related note, is there any reasoning as to why we can only submit one $T buy request at once?

Thanks Keith
Yes, there is. Among other security considerations, this restriction ensures that players are not juggling more transactions than those for which they have funds, or are not offering the same T Money to several buyers.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:45 PM
Quote:
Originally Posted by Chloe O'Brian
Minor annoyance I have found after upgrading to Windows 10...

When you use your mouse wheel for the bet slider, you have to have the cursor actually over the bet box, rather than just have the table selected and have the cursor anywhere.
Hmm. I just checked with Win7, and it works the same way (must have cursor over the bet slider box for wheel to affect the slider). I'll check with the team about what was intended, but which OS did you upgrade from that worked differently?
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:46 PM
Quote:
Originally Posted by tokeweed
I think there ought to be a Pot Limit Badugi? I want to play but there's only the limit ones.
Thanks - I presume you mean for Cash Games (as we have Pot Limit Badugi in SNG and tournaments). I have passed your request to the team.

Last edited by PokerStars Keith; 07-30-2015 at 12:52 PM.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:49 PM
Quote:
Originally Posted by krazykarter
I kinda like the idea. I think it would be cool to sit and play at "Table krazykarter: $0.01/$0.02". Unfortunately, as others have touched on, I don't see casual or recreational players (including myself) ever winning something like this.
Yeah seems like a cool idea until 'Ib4nGeDuRm0Ther' is the most winning player.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 12:50 PM
Quote:
Originally Posted by PokerStars Keith
Hmm. I just checked with Win7, and it works the same way (must have cursor over the bet slider box for wheel to affect the slider). I'll check with the team about what was intended, but which OS did you upgrade from that worked differently?
Windows 8.1, pretty sure that if the table window is selected, you could have the cursor anywhere and scroll it to bet size, much easier that way imo.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 01:06 PM
Quote:
Originally Posted by OditeRussia
No - no, keep the ideas coming, Odite! Can't have all of them stick, but still want to hear 'em.

[PokerStars] Software Improvement Thread Quote
07-30-2015 , 01:29 PM
Well I do have one more

Every server restart morning I see the Skype group chats im part of flood in with comments about how they did not know it was restart day or why they can not log in, then you can also see the Pokerstars down or lagging thread blow up with players confused why they can not gain access. I understand you can add your self to the VIP mailing list to get an email the night before however I highly doubt alot of other players know of this feature.
Is there anything stopping the VIP department sending out a mass email to all customers telling them about the server restart the night before? Or have an opt in feature via the client that you can tick to be added to the list.

Last edited by OditeRussia; 07-30-2015 at 01:42 PM.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 01:37 PM
I also miss the server restart/turbo night alot due to lack of knowledge/communication regarding the timing.

+1
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 02:15 PM
Quote:
Originally Posted by OditeRussia
Well I do have one more

Every server restart morning I see the Skype group chats im part of flood in with comments about how they did not know it was restart day or why they can not log in, then you can also see the Pokerstars down or lagging thread blow up with players confused why they can not gain access. I understand you can add your self to the VIP mailing list to get an email the night before however I highly doubt alot of other players know of this feature.
Is there anything stopping the VIP department sending out a mass email to all customers telling them about the server restart the night before? Or have an opt in feature via the client that you can tick to be added to the list.
Quote:
Originally Posted by Asjbaaaf
I also miss the server restart/turbo night alot due to lack of knowledge/communication regarding the timing.

+1
Interesting points I'll bring them up with the team - thanks!
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 03:55 PM
Quote:
Originally Posted by OditeRussia
Is there anything stopping the VIP department sending out a mass email to all customers telling them about the server restart the night before? Or have an opt in feature via the client that you can tick to be added to the list.
they do have this feature, for those who dont know:
Quote:
You have opted into receiving this communication by using Star Code 'serverrestart'. Remove yourself from the Server Restart mailing list by entering Star Code 'noserverrestart'. Enter Star Codes under 'Account' > 'Enter Star Code'.
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 04:24 PM
It should be more obvious. A folder in the options called 'Email Subscriptions' would be useful.

Also, re: the named tables idea, couldn't it be handed out at random at qualifying tables?
[PokerStars] Software Improvement Thread Quote
07-30-2015 , 06:14 PM
Quote:
Originally Posted by OditeRussia
Is there anything stopping the VIP department sending out a mass email to all customers telling them about the server restart the night before? Or have an opt in feature via the client that you can tick to be added to the list.
Quote:
Originally Posted by ItsOnlyChips
they do have this feature, for those who dont know:
Quote:
You have opted into receiving this communication by using Star Code 'serverrestart'. Remove yourself from the Server Restart mailing list by entering Star Code 'noserverrestart'. Enter Star Codes under 'Account' > 'Enter Star Code'.
Thanks for the post about Star Codes, 'Chips'.

In PS7, the 'Star Code' function is located in the Tools app, rather than Account (that particular bit of instruction is out of date as we are still in the process of re-writing website content to align with PS7 design).

To enter a Star Code, go to Tools > Star Code, type your code into the field and click 'Submit':



You will get a popup indicating that the request is being processed:



And finally another popup confirming that the Star Code was accepted. (Obviously those popups are residual PS6 functions ).



If you have any issues, please contact Support for further assistance with Star Codes.
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