Are you on mac too?
Got the table pop up where it is messed up for 1sec too.

Just started playing, only 4 tabling at the moment and it's already lagging, pfff.

yes mac

started in the morning with the problems i mentioned, now closer to peak and its unplayable super lag have had to unreg all

Looks like these guys have done nothing to improve the mac issues and before u say it, i have the best mac on the market, great internet and dont use any poker softwares

windows 7, PS7 UK 10095

Settings > Global > Sounds then select browse on the sound you wish to change and then select a sound file from your computer that you wish to change it to.

I'm on build 1045 (win7, UK) and I got a similarly spazzy tournament lobby display as posted by mr vamplew when logging in after a disconnect today

I agree with this 100%

So why don't you take a step back and get back to updating PS6 making it the official version for Mac while you keep on working on PS7? I know how that could look but, from what people are reporting here, Stars 7 is far from fixed and I'm pretty sure most players would be more than happy with the change. I mean, between having a software that lags every time there are more than 4/5 tables open and the old but reliable one, I think I know what most would choose.

Don't get me wrong but Stars 6 is pretty damn good and it's as reliable as it always was. We're talking about something where the most smooth user experience is a must and you made the choice to update to a version that is not yet ready. Just go back to version 6 while you iron out all the issues on version 7. Please.

Search tournament is very inconsistent. When looking for '5-card' draw tournaments , some 5-card draw tournaments appear some don't , but if I type 'draw' tournaments all 5-card draw tourneys appear.





^ Red underlined tourney didn't appear when searching for '5 card' but 5-card PL draw game appeared

same story and i have a new mac best on the market so how could you guys say you solved it? really annoying. Give us the possibility to revert to ps6 where we played without lag pls before the scoop starts :S

Now most of us just play fewer tables and add a lot of other sites and im afraid i will only be able to play the scoops and no bigs/hots or anything else in a week..

Seems to me, a few 1/2 tablers confirmed the client now works with no lag at tables so that was enough for them to decide to end stars 6

But they need to try 5+ tabling on a mac with stars7, a truely horrible experience that no one should have to face when playing poker and like said above, should not have stars7 available for mac till every problem is gone and its at 100%

good to see the 8-max symbol added at the main lobby view

You must be specifically discussing Online Events and/or Live Events, because all the other Main Lobby tabs (Cash, Zoom, SNG, Tourn) already have the All checkbox for most of the filters. I will discuss this with the team whether they can be added to the Event filters.

Comments noted - thank you.

First, can you confirm which client build you're using? Please go to Help > About PokerStars and look for the 4- or 5-digit build number for Client Version.

Second, please send me a Private Message if you would be willing to help us troubleshoot the lag effects you are experiencing.

Could you let me know which build number you are using? Please go to Help > About PokerStars and look for the 4- or 5-digit Client Version.

We have made improvements to the Mac issues for many players, so the fact that you still experience lag issues even though you have a top-end computer with high-speed network access and no 3rd party tools means you would be a good prospect for helping us troubleshoot these persistent lag effects (as we are unable to reproduce them ourselves). Please PM me if you would be willing to work with us to investigate your lag effects.

Thanks for posting this. A few questions to help us investigate:

It looks like multiple lobbies are overlapping each other, is that correct?

Is the dark gray mask part of the problem, or is that an artifact of the screen capture?

Are you using any HUD or third-party software?

Is this a persistent problem or does it happen intermittently?

Can you send log files to Support when this happens? Please go to Help > Log Files, add a note describing the problem and click Send Log Files.

Thanks for reporting this. The 1045 number is the Server Version, not the Client Version (top line in About PokerStars). Can you confirm your Client Version, please?

Did you also see a dark gray mask? Does it persist after you restart your client?

Thanks - I will pass this on to the appropriate teams (including my supervisor ).

I understand your perspective, but going back to PokerStars 6 is not practical, given the thousands of players who are using PS7 on Mac without issue balanced against the relatively few who still have lingering lag effects.

We have to keep in mind the salient fact that we are unable to reproduce the lag effects being reported by these players (otherwise it would be easy for us to identify the sources and resolve them). So, if we did spend the significant resources required to reinstate PS6 (stopping forward progress for everything else in the process), and all those players who are experiencing lag in PS7 quickly revert to PS6 - then what? We can't fix something we can't see.

The best way to resolve these residual lag effects is to work with the players who are experiencing them to troubleshoot what's going on. That's exactly what we are endeavoring to do. We appreciate that the process is frustrating for the effected players, and we are working diligently on the problems.

at individual tournament lobbies, the "rebuy ends" and the tournament name don't adjust properly when changing the width.

i actually thought you changed how the name displays lately since i couldn't tell what i was playing unless i went to the structure tab or checked the main lobby.

build 10124

I just checked once again, 'All checkbox' is not there in tourney/sit n go tab under 'Tabs' (PS6 Tabs) .
It would be nice if you add all checkbox in PS6 tabs also since I only use 'PS6 tabs'

After months of frustration i´m happy to report that build:10123 for .eu on mac is running great in gameplay so far.
Only lag I noticed now is in lobby when pressing account tab to get the info about my account but this is minor.

edit: had black theme and then switched to mercury and there is still some lag when using mercury (especially when cards are being dealt although is not every hand) but a big overall improvement.

.

ps6 is gone, i was forced to use ps7 with the ps6 update today...

any chance to get back to ps6 once more?

Hey,
i quite like using the pokerstars hotkeys. espacially for limit games - 3 keyboard buttons is all u need, really simpel.
now in stud games there is the -bring in- button wich can not be triggered by any hotkey, so u always have to use the mouse for that, its annoying.
so please add a bring in hotkey or ad it to the left button for folding or something.
an auto bring in -small- function would also work

also for mixed games, especially the stud variants it would be nice if u could write the game name in the middle of the table, like it is done in 8-game for example, so u dont confuse games when u have different tables of like stud8 razz and stud high open

Thank you!

Answers to this were posted within the last few posts.