Open Side Menu Go to the Top
Register
[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

07-25-2014 , 06:21 PM
Same msg right now "Moneybookers is currently unavailable".
Has any PS rep said anything in other threads ?
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 04:17 AM
Quote:
Originally Posted by Lebon33
Same msg right now "Moneybookers is currently unavailable".
Has any PS rep said anything in other threads ?
Now it's available.
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 06:46 AM
Any plans on fixing the tickets for the monthly 100k vip Gold+ tournament, so I don't have to write support each time just to be able to register?
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 12:27 PM
i think the biggest issue is the fish are dying out and the traffic is going down. we need games that are beatable as in not the jackpot sit and goes which are also offering the fish a a realistic chance to score and which can distribute the money around the fish there is this great fixed limit hyper turbo games in the mornings which does this brilliantly and when the fish wins a few hundred there likely to gamble it else where rather then just donking it off i think these games should run every single hour not just in the mornings.
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 01:14 PM
no idea where to ask this but star.fr is not installing any themes, what can i do?
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 03:22 PM
Quote:
Originally Posted by Big_Mick00
no idea where to ask this but star.fr is not installing any themes, what can i do?
I recall having this problem when I first installed the french software. I *think* I resolved it by running as administrator in win7.
[PokerStars] Software Improvement Thread Quote
07-26-2014 , 03:49 PM
perfect thank you,
[PokerStars] Software Improvement Thread Quote
07-30-2014 , 09:45 AM
i dont know why but when you search someone in a tourny and click on them when u REOPEN the lobby to find them you have scroll down and refind them which when multitabling is very annoying (it didnt used to be like that) any chance this can be fixed stars????
[PokerStars] Software Improvement Thread Quote
07-31-2014 , 07:35 AM
Dear PokerStars,

Can you clarify the heads-up tables situation. And please, try to understand my question and don't answer with stamp e-mail I keep getting everytime:
Spoiler:
Please note that at PokerStars there is no such this as table ownership and in general it does not matter who was at the table first. The player who is intentionally sitting out to block play is at fault. Please remember that players are generally free to join any table so long as their intention is to play.

Please also be informed that in the heads-up lobbies with a static number of tables you have to abide the "King of the Hill" rule. All players must play whoever sits them or leave the table and any player is free to join any table they wish as many times as they wish with no restrictions.

Furthermore, please note that you always have the option to sit at a table where a player is already there in order to avoid having someone you do not like sitting you.


So there are couple of people who I don't like for some reason, and they are not willing to play me. They are heads-up players who want to sit on empty tables. If I want to, is it okay to sit them every day, 24/7 and deny them empty tables, even if there are empty tables to be taken from lobby already and I obviously know they are not going to play me? Basically I just make it impossible for them to sit on empty tables, no other purpose, just out of spite. Is it okay?

Thanks ahead for answering!
[PokerStars] Software Improvement Thread Quote
07-31-2014 , 08:07 AM
That stamp e-mail did have the answer to your question... it's allowed if your intent is to play (even if they won't play you and you know that). Maybe ask a more specific question if that answer doesn't satisfy you?
[PokerStars] Software Improvement Thread Quote
07-31-2014 , 08:21 AM
Seems a little bit absurd that they would allow that and i've heard someone got warning for doing it. Would be nice to get confirmation from Stars rep.
[PokerStars] Software Improvement Thread Quote
07-31-2014 , 08:40 AM
Not absurd at all, they explain clearly why it isn't: if you're sitting at an empty table you're expected to play everyone that sits with you. Otherwise don't go sitting at an empty table.

A warning for this would be out of line with their policy. A confirmation from Stars would add nothing as the e-mail doesn't leave any doubt about it.
[PokerStars] Software Improvement Thread Quote
07-31-2014 , 01:19 PM
Quote:
Originally Posted by Codecci
So there are couple of people who I don't like for some reason, and they are not willing to play me. They are heads-up players who want to sit on empty tables. If I want to, is it okay to sit them every day, 24/7 and deny them empty tables, even if there are empty tables to be taken from lobby already and I obviously know they are not going to play me? Basically I just make it impossible for them to sit on empty tables, no other purpose, just out of spite. Is it okay?[/b]

Thanks ahead for answering!
Bolded explains why these guys should not be sitting at empty tables.
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 07:41 AM
so i got one of those captcha "are you a bot" things about 10 minutes ago. any chance you could redesign it to make it appear a bit more obvious? i barely noticed it as it was basically the same colour as the chat box, and exactly in the chat box which i don't habitually look at anyway (heck, i'm playing zoom right now and chrome covers the chat box so if another one came up while i'm waiting for this guy to time out, i wouldn't see it in the first place)
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 08:13 AM
bit off, but Im hoping a stars rep will see my post here and answer one qustion:

Is Poker Stars going to distance itself from Daniel Negreanu statements about Israel/Palestine war or you agree and stand behind him?

Thanks for you time
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 10:06 AM
We deployed an update to the PokerStars.EU client that allows EU players to try PokerStars 7 Beta within the same PokerStars client they currently have installed. Here is a post with more information from PokerStars Keith:

http://forumserver.twoplustwo.com/sh...&postcount=130

There is a special PokerStars 7 sub-forum of Internet Poker where PokerStars 7 can be discussed:

http://forumserver.twoplustwo.com/23...rstars-7-beta/

Next week we are planning to update in a similar fashion PokerStars.COM client as well.

Quote:
Originally Posted by roscoe91
how about being able to highlight specific tournaments that are of interest? or put some short of checkmark/star/whatever on them.

also, about the mobile app, i think it should have a pop-up whenever there is a new update/app version. last time my computer froze, i had to wait 5 minutes for the app to download, install and apply the settings before i could sit-in again.
Re: Highlighting specific tournaments: This will be supported in PokerStars 7 via the "Favorites" feature.

Re: Mobile app: I am not too sure I understand what you mean. Could you please elaborate on what your experience was that you did not like and what you are suggesting to improve it?

Quote:
Originally Posted by dogarse
1. I used to be on the email list for server restarts but now Insont receive them. How do I get back in it.

2. How about an email sent out as soon as the server is back up. It's always down for longer than 15 minutes and it's annoying to keep checking.
PokerStars Serge should PM you to check what has happened. The emails were still sent as usual. Did you by any chance check your Spam folder in case the email went there by mistake?

Quote:
Originally Posted by iskan
this might be a stupid question, by how do I right click fold using hotkeys on mac OS?
This is unfortunately not supported for Mac even if your mouse has a right-click button.

Quote:
Originally Posted by whitesnow
always when i look at the cashgame lobby in list view on pokerstars mac version and want to open a certain table by double click the right table doesnt open but one that is some tables under the intended one because after the first click of the double click table list suddenly scrolls down automaticly. i noticed that a few weeks ago. Before that it was good and table were fixed and didnt scroll down automaticly.
We will look into this.

Quote:
Originally Posted by LukeSilver
few things firstly theres a hyper turbo tournament at the same time every day which i like to play on my lunch break. due to strict policies at work i cant access my phone before lunch break to register. the registration period ends at the exact time my lunch break starts, due to the break been near the start of the tourny and registration period ending after that i register before work and just accept losing a few blinds. is there or could there be way to register in advance where i join late eg as in register to come in during break?

secondly is a favorites game type would be great so i could add my favorite tournies sngs and satellites and etc into one single category and find them all there. a simple add to favorites tab on the respective tourny lobby could achieve this. then a simple tab in the client eg tourney sng favorites etc
Re: First point: If I understand correctly, you want to register before registration closes, but only start playing some time after registration has closed? If yes, then this is not possible or planned at this point. If no, could you please clarify what you meant?

Re: Favorites: PokerStars 7 has this already developed, so once you try PS7 you will be able to experiment with favorite tournaments.

Quote:
Originally Posted by TheDefiniteArticle
Is there a reason why Stars doesn't have an auto-timebank option built in when so many use one? It would be a simple matter of adding an option button.
We don't want an auto time bank in every scenario as this could negatively impact the playing experience on the site for other players. Please note that the current time bank does automatically activate if you have chips invested in the pot.

Quote:
Originally Posted by FeelThePower
Bet slider shortcut buttons suggestion stolen from different site.
If i have set 2.5x bb can you make it for 3b/4b sizings also not only 2.5bb but 2.5x raise if pot is opened already.
Thanks.
This is not currently planned mostly to keep the logic simpler.

Quote:
Originally Posted by randomuser1
Is there any maximum amount of time you can have in your time bank in tournaments?
Like 300 seconds or something.. or can it grow unlimited to like 800 secs theoretically or so?
I will double check, but I think there is no cap right now. Will let you know if otherwise.

Quote:
Originally Posted by kobmish
Any plans on fixing the tickets for the monthly 100k vip Gold+ tournament, so I don't have to write support each time just to be able to register?
I have passed on your message to the relevant team.

Quote:
Originally Posted by The Moo
i dont know why but when you search someone in a tourny and click on them when u REOPEN the lobby to find them you have scroll down and refind them which when multitabling is very annoying (it didnt used to be like that) any chance this can be fixed stars????
We will look into this.

Quote:
Originally Posted by Codecci
Dear PokerStars,

Can you clarify the heads-up tables situation. And please, try to understand my question and don't answer with stamp e-mail I keep getting everytime:
Spoiler:
Please note that at PokerStars there is no such this as table ownership and in general it does not matter who was at the table first. The player who is intentionally sitting out to block play is at fault. Please remember that players are generally free to join any table so long as their intention is to play.

Please also be informed that in the heads-up lobbies with a static number of tables you have to abide the "King of the Hill" rule. All players must play whoever sits them or leave the table and any player is free to join any table they wish as many times as they wish with no restrictions.

Furthermore, please note that you always have the option to sit at a table where a player is already there in order to avoid having someone you do not like sitting you.


So there are couple of people who I don't like for some reason, and they are not willing to play me. They are heads-up players who want to sit on empty tables. If I want to, is it okay to sit them every day, 24/7 and deny them empty tables, even if there are empty tables to be taken from lobby already and I obviously know they are not going to play me? Basically I just make it impossible for them to sit on empty tables, no other purpose, just out of spite. Is it okay?

Thanks ahead for answering!
This is best discussed in the following thread:

http://forumserver.twoplustwo.com/58...ested-1364689/
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 11:07 AM
Quote:
Originally Posted by bmwteam
bit off, but Im hoping a stars rep will see my post here and answer one qustion:

Is Poker Stars going to distance itself from Daniel Negreanu statements about Israel/Palestine war or you agree and stand behind him?

Thanks for you time
Uhmm, you know Stars is a company founded and owned by Jews till a few days ago right?
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 11:07 AM
Would it be possible that if you are going to send me promotional material that you remove Daniel Negreanu from it. The more you send me stuff with his face on it the less likely I am to continue playing on Pokerstars.

His recent utterings are completely disgusting in my opinion.
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 12:01 PM
Quote:
Originally Posted by GuySmiley
Uhmm, you know Stars is a company founded and owned by Jews till a few days ago right?
You are totally right. I forgot about that. Prob even Stars told DN to say killing children is good and he stays 100% behind his words.
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 02:07 PM
altho i disagree completely with daniel's statements about israel lets not act like he is pro killing children
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 06:08 PM
Is there another thread for general questions/comments to PokerStars?

Something like "The Official PartyPoker" thread, for not being limited to software discussion?

I have some specific questions for PokerStars, as I would like to start playing there in the very near future, but I do not currently play there.
[PokerStars] Software Improvement Thread Quote
08-01-2014 , 09:16 PM
Quote:
Originally Posted by PokerStars Stefan
Quote:
Originally Posted by roscoe91
(..) also, about the mobile app, i think it should have a pop-up whenever there is a new update/app version. last time my computer froze, i had to wait 5 minutes for the app to download, install and apply the settings before i could sit-in again.
I am not too sure I understand what you mean. Could you please elaborate on what your experience was that you did not like and what you are suggesting to improve it?
Say i use the mobile app once/month. Last time i tried to open it there was a message about a new version/update of the app (that i think i had to get otherwise it wouldn't open-may be wrong here though), so i lost time downloading the new updated app and waiting for the settings to apply. I'd suggest to have a pop-up that notifies you whenever there is a new update/app version (this will come up whenever your phone/tablet is connected to the the internet again, even if you aren't using the PStars app at that moment obv).
The PokerStars.TV app has/had similar pop-ups that advertised whatever live action was on (quite annoying btw)
[PokerStars] Software Improvement Thread Quote
08-03-2014 , 09:03 PM
Is there a way to retrieve old hands and put them on the boomplayer? There have been hands I've wanted to save, but then I close out the client it seems like they are lost immediately.
[PokerStars] Software Improvement Thread Quote
08-04-2014 , 01:57 AM
Quote:
Originally Posted by norfair18
Is there a way to retrieve old hands and put them on the boomplayer? There have been hands I've wanted to save, but then I close out the client it seems like they are lost immediately.
No, there isn't.
[PokerStars] Software Improvement Thread Quote
08-04-2014 , 08:20 AM
Quote:
Originally Posted by MT656
Is there another thread for general questions/comments to PokerStars?

Something like "The Official PartyPoker" thread, for not being limited to software discussion?

I have some specific questions for PokerStars, as I would like to start playing there in the very near future, but I do not currently play there.
There isn't one thread only like the one you are referring to. Feel free to PM me if you wish and I can advise better where to direct your specific Qs.

Quote:
Originally Posted by roscoe91
Say i use the mobile app once/month. Last time i tried to open it there was a message about a new version/update of the app (that i think i had to get otherwise it wouldn't open-may be wrong here though), so i lost time downloading the new updated app and waiting for the settings to apply. I'd suggest to have a pop-up that notifies you whenever there is a new update/app version (this will come up whenever your phone/tablet is connected to the the internet again, even if you aren't using the PStars app at that moment obv).
The PokerStars.TV app has/had similar pop-ups that advertised whatever live action was on (quite annoying btw)
I see now, this is not possible right now, but I have passed on your suggestion internally.

Quote:
Originally Posted by norfair18
Is there a way to retrieve old hands and put them on the boomplayer? There have been hands I've wanted to save, but then I close out the client it seems like they are lost immediately.
Not at this stage.
[PokerStars] Software Improvement Thread Quote

      
m