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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

05-28-2012 , 03:23 PM
Quote:
Originally Posted by Vempele
Wrong, pokerstars.eu is only for certain countries, most of Europe is still on .com. pokerstars.fr is the one that anyone with a European bank account can play on.

Why would you even want to play on .eu if you're in Canada? You can play on .com, which is pretty much exactly the same. Really, the only noticeable difference is that I can't click on links to pokerstars.com because they just redirect to pokerstars.eu/use_the_default_language_for_my_country_instead_of _the_language_I_chose/

Oh, and there were a couple of reload bonuses the rest of the world didn't get.
Just want to get onto that site for the sunday majors, soft fields!

Not too many good sundays out there other thatn on stars.com and one or two games on lock and micro gaming for sunday majors. I wanted to add a couple more events to my sunday grind is why.
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 03:25 PM
Quote:
Originally Posted by PokerStars Steve
No.

PokerStars.eu and PokerStars.com share player pools. You can only play on one or the other. Additionally, PokerStars.eu is only available to residents of certain countries.

PokerStars.fr and PokerStars.it are each separate sites with their own separate player pools. PokerStars.it only allows play from those with Italian tax identification numbers that are typically only held by Italian citizens and long term residents. PokerStars.fr allows most players with European bank accounts to play.

PokerStars.eu is very, very different from each of PokerStars.fr and PokerStars.it.
yes ok makes sense now, I just went back double check his video, he was on pokerstars.eu and pokerstars.fr
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 03:37 PM
Quote:
Originally Posted by YouFaiil
Not sure if this is the right section, but it seems to fit the best without starting a new thread.

Saw the discussions about Zynga offering real money tables, imo this is best capitalised by them releasing a client, basically using their huge play money player base and then becoming a compeititor like all other real money sites.

So in reverse of what Zynga could possibly do, has Pokerstars considered releasing a facebook app? Only for play money. Kind of a starting point/teaser for people who have never played poker or are even skeptical of online poker sites. I for one, actually learned how to play poker by using the zynga app on facebook as im sure many others have done as well.

Apologies if this isn't suited to the thread.

I got a survey from pokerstars about a week ago asking me questions to do with social networking and personal profile type stuff.

I could be wrong but it seems they may be creating some sort of personal player profiles that allow you to interact with other players. They have already headed in that direction with the boom player which seems pretty cool and I hope it comes back.

I am just speculating obv but would be cool to see
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 08:34 PM
Quote:
Originally Posted by Yngwie Malmsteen
+1, although I believe you can still access Instant Hand History through the options menu on that table this would be a much simpler solution.
^ Ctl+i or (mac) cmd+i brings up the HH viewer
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 09:17 PM
Quote:
Originally Posted by erodas
what does this star on the color label going to mean, noticed this today:
Means they are logged in on Pokerstars.net iirc, the version of the software without real money games.
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 11:49 PM
Quote:
Originally Posted by PokerStars Steve
No.

PokerStars.eu and PokerStars.com share player pools. You can only play on one or the other. Additionally, PokerStars.eu is only available to residents of certain countries.

PokerStars.fr and PokerStars.it are each separate sites with their own separate player pools. PokerStars.it only allows play from those with Italian tax identification numbers that are typically only held by Italian citizens and long term residents. PokerStars.fr allows most players with European bank accounts to play.

PokerStars.eu is very, very different from each of PokerStars.fr and PokerStars.it.
Can we combine VPPs from .fr and .com? How does an existing .com player get a .fr account?
[PokerStars] Software Improvement Thread Quote
05-28-2012 , 11:54 PM
Quote:
Originally Posted by Caveat
Can we combine VPPs from .fr and .com? How does an existing .com player get a .fr account?
I think you pay a lot more on the .fr site so you should not want to player there.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 01:14 AM
Quote:
Originally Posted by Caveat
Can we combine VPPs from .fr and .com? How does an existing .com player get a .fr account?
No, you cannot combine VPPs.

Creating a Pokerstars.fr account is straightforward; visit www.pokerstars.fr and download the client.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 02:15 AM


Hi,

Can you please add how many tourney's we are register/playing onto the main lobby, I keep getting SNG-tables that don't open up when SNG starts and just get blinded off, doing CTRL-R to see what tourney's I'm register for is not enough, I play 20+ tables and need to know how many I have going so I know how many did not open, this happens to me at least 10~20 times a week.

. . .or add a function to open all SNGs-tables that I'm playing.

Is anyone seeing the problem above?
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 02:54 AM
how do i roll-back to previous stars version?

last night's update messed up the hem1 hud for zoom and i don't expect hem to fix it in the timeframe i need

thanks
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 06:29 AM
this. it ****ed up my tiltbuster theme :/
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 06:39 AM
Quote:
Originally Posted by DebtsNBooze
Thanks for the quick answer!

Are there any news concerning zoom MTTs and SNGs?
Nothing specific that can be shared that has not been mentioned already -- we are working on them.

Quote:
Originally Posted by ERGOPHOBIA
playing ZOOM i clicked the sit out next BB thing for all tables and the table I clicked it on was dealing me a hand then closed the table. I know it was PLO50 Aquarius Dwarf and am pretty sure it was on #3.

Also it seems either your software can not count hands or HEM2 is making them up for ZOOM.
Re: Sit out next BB closing the table -- we will look into this.
Re: ZOOM hand count -- Can you elaborate what exactly does not match?

Quote:
Originally Posted by randomuser1
Great!

Just now i again experienced another bug regarding Sit Out (I'm surprised this hasn't been fixed since it was reported months ago):

When you've clicked Sit Out Next BB, and you're supposed to post big blind in one of your tables (masstabling stacked/cascaded), you do in fact sit out, but the table gets focused/activated, leaving other tables requiring action "behind" and essentially timing out.

This is extremely annoying: Yes you sit me out, great, but i don't really need to know - I expect it to simply work. In fact this should work like this: The next table requiring action, or if none; a table where you are not yet sitting out at, should get focused (switched to), and leaving all the tables i'm now sitting out at silently in the background.
As some players have said, bringing tables to front when you sit out is by design so that players are alerted once they sit out. We could improve by adding logic that if you sit out as a result of selecting Sit out next BB, and then reaching the BB, the table does not come to focus. Are any players seeing an issue with such logic?

Quote:
Originally Posted by chilin_dude
Stars/Stefan if you're not going to implement this idea then please please let us see the players registered for 18men sngs in the pokerstars client on the right hand side like you can for 9men.
Thanks
This will be added in the near future. Sorting by note color could be done in the future, but is not planned at this stage.

Quote:
Originally Posted by Outcast10
Hi

I'm wondering if you can help me with a problem I'm having. When I click on "find a player" if they are seated at tables a white pop up box appears and shows all the tables they're seated at.

However, if they are seated at lets say 10 tables and I want to open all 10 tables, each time I click on a table to open it, it opens and covers the white pop up box, then I have to click on the pop up box in my task bar to bring it to the forefront to open another table, rinse and repeat multiple times. Is there any way to keep the pop up showing while the tables are opened in the background?

Also another problem I'm having is when I log in and click "remember password" it never does and I have to re enter it each time I open the software, why is this?

Thanks.
Re: Find a player: Currently there is no way to force the results window to be on top and no plans to add advanced logic to the box.

Re: Remember password: Please email support@pokerstars.com with the issue and they will try to identify the problem.

Quote:
Originally Posted by AlanDyer
fix the alarm beeping sound on "immediate action needed". yes i checked in the sound settings.

stars always beeps at random times, never beeps when my ****ing zoom hand is about to be folded.

so tilting.
Not very sure what you mean by "fix", can you elaborate?

Quote:
Originally Posted by ERGOPHOBIA
when i see what tournaments i am registered in and want to open all the lobbie it is annoying to have to redo the request everytime. it should stay open. Also, please fix Zoom hand count.
Re: Registered in Tournaments: We will look into improving the dialog.

Quote:
Originally Posted by orangepeeleo
Any chance you could show in the lobby which seat on a table is free and have a 'take seat' button, would save me having to open a table and insta-close it when i see that the free seat is on the left of like 5 regs. iPoker has this feature btw and their software sucks!
There are plans for something along those lines, but nothing in the very near future.

Quote:
Originally Posted by Furo86
When can we expect to see tournament tickets for the HOT tourneys in the VIP store?
And why do you rake turbo tourneys the same as normal ones? (e.g. big 55 / hot 55) Should be less for obvious reasons
I suggest you address this in the MTTc forum here:
http://forumserver.twoplustwo.com/61...hread-1146917/

Quote:
Originally Posted by Bubbleblower
Does it matter if it is widespread or not?

Given what caused this and the fact this has been going on for almost 5 years there must be others with simular problems, that can only be fixed by PokerStars. -I assume all the issues I complained about the past years and am still facing today are caused by this, because they are all controlled by this user ini file.-
I haven't been able to play real poker all that time because I can't even control my !@#$%^& betsizes.
We tried to reproduce the problem, but were able to block thousands of images without problems.

You are experiencing a lot of issues with your play on PokerStars which are not shared by other players. Most probably something is wrong with your PokerStars installation and the best way to look into the issue is to email support and they will take it from there. If you run into issues with Support please PM me your User ID.

Quote:
Originally Posted by coelho
- Make [country] a different and sortable column, so people can find their country fellows in large fields which makes railing a lot easier in bigger tourneys like SCOOP, Sunday Million etc.

And probably you missed my previous 2 suggestions as you didn't comment on it, while you commented every other suggestion above and below my suggestions:

- Please add a countdown to next level clock in the table window for SNGs.
- Please make it possible to save filters as favorite (with the option to save multiple favorites)
No suggestions get missed, it is just not possible sometimes to respond to all posts.

Re: Countdown to next level: We have something that will achieve the same result planned, but it's further down the road.

Re: Saved filters: We are looking into this.

Quote:
Originally Posted by randomuser1
SitOutOnNextBB is still bugging like crazy. Seriously, how can the following bug still not have been fixed?! (It has been pointed out for months by several players and explained in depthl!!!):
  • You're masstabling stacked.
  • You press SitOutNextBB (don't close) via the Session Option button.
  • You're about to click fold/raise on a table where you are next to act..
  • BOOM! Another table steals focus showing you you are now sitting out (I'm back button)
  • The table i was about to act upon is hidden (behind in the stack)
  • That table and all tables i am still being dealt in (to act on) times out because a now-sitting-out-table is at the top of the stack. <-- ?!!?!??!!?!

CAN
YOU
PLEASE
FIX
THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please see above for a response to the same issue.

Quote:
Originally Posted by m00sy
Mentioned this before but a server/cloud based note system that can be accessed and appended from mobile and other clients is really needed, don't Pokerstars realise we're in a "post-PC world™ "
Mobile is a relative new offering on PokerStars and evolves very rapidly. We are looking into allowing players to share their notes across different platforms.

Quote:
Originally Posted by Erref Mecul
I just send an email to support of Stars for this:

Making an automatic hand selection fold preflop.

You select a range of hands from a chart you want to automatically fold, and what position.

This way, 24 tabling would be a LOT more easier and fast.

If this was suggested before, let me know. For me , it would be a great improvement.
There are no plans for adding an auto folder to the PokerStars client. In fact, it is not even allowed to use a third party auto folder while playing on PokerStars.

Quote:
Originally Posted by Extinuous
Was today a quiet update or sth? I can see the new Boom! replayer options, although I haven't been asked to make any update while restarting the client. And the annoying lobby lag is still there. This should take the priority, not Boom.
BOOM can be switched on and off without client updates from the back end. Lobby update will be fixed once a client update is pushed out (should already be the case for .EE).

Quote:
Originally Posted by erodas
I'd like to ask to implement "Send tournament AND hand history for last # tournaments" both in mobile and normal client.
If I play say 20 tournaments with mobile client, I have to manually request HH of each tournament by entering their number...

Also it would be nice to have "Auto add-on" feature in mobile client, it is pretty difficult not to miss add-on, even when 3-tabling on mobile client, when there's re-buy period end break and one still can't buy add-on.
Actually Desktop does have send tournament history for last X tournaments, but the feature might not be implemented as is on Mobile. As said, mobile client will evolve significantly, but it will take time.


Quote:
Originally Posted by erodas
what does this star on the color label going to mean, noticed this today:
Means the player is playing from PokerStars.NET.

Quote:
Originally Posted by Dodo1497
Please add shorthand play for zoom tables when there are less than 6/9 players.
This is being looked into as an option.

Quote:
Originally Posted by pajala
Can you please add an option to allow you to enter multiple SNGs in drop down window rather than the current process of having to registered in each SNG would save players heaps of time. Much you can do in Zoom where you can select upto 4 tables why cant I do the same with SNGs?
We are working on "Easy Seat" for SNGs that will achieve this functionality.

Quote:
Originally Posted by jonatanko
HI when are you going to implement auto rebuy and auto add on in sngs and mtts? Its just too many clicks, auto options would be great. *auto rebuy and auto add on without checking those boxes when tourney starts of course.
It is hard to say when exactly -- the task is something that we have wanted to do for a while, but just more important things come up.

Quote:
Originally Posted by chilin_dude
It is so frustrating not getting a simple 'noted' or 'not gonna happen', just any response, to a suggestion.
As much as I and other PokerStars representatives try to answer all suggestions, it is just not possible sometimes. Rest assured though that all posts are taken into account.

Quote:
Originally Posted by veeRtje
can you please make it possible with the NOVA theme to click the hand number of the last hand when there is no active play at the table?
It disapears as soon as my opponent leaves.
This behavior is not theme specific and we do want to fix it, but it is more complicated than it seems. Not sure when it will be possible to adjust this.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 07:50 AM
Hello 2+2,

We are planning to release a client update over the next few days that will introduce some new and exciting features. Estonian and .Net clients were already released and rest of clients are planned for the following days. Here are the details:

Table Themes Customization Improvements (Beta)

We are adding more improvements to the ability to customize the look of the tables. We are bringing all customization options into one dialog that is directly accessible from the table:


This dialog replaces the previous Table Themes dialog. Changes:
  • All themes now support multiple felt and background options.
  • Custom Felt Color. Don’t like the colors we have pre-selected? No problem, pick your own!
  • More visibility to changing the deck front and back design.
  • The back design of the deck is not tied to the front design of the deck, so you can mix and match.
  • The dialog has a preview area of the table for quick feedback on the changes.
  • We have added two new profiles, “All Sit & Go tables” and “All ZOOM tables”. So now you can have different felt color, background or theme based on the type of game. Just select a different profile from the “Apply To” drop-down and apply your changes to that profile.
  • An option to apply the changes via the right-click table drop-downs to the current table only, as the default. This is accessed from the lobby via ‘View’ > ‘Right-Click: Apply Changes to This Table Only’.
Feedback and suggestions for improvement for the new options is always welcomed!

Table Groups (Beta)

We are making some changes to the way table groups work to streamline the user interface and improve functionality.


The biggest change is that the “Play Now” button (previously “Seat Me”) will now act like Easy Seat – if an empty seat does not currently exist, the player will be progressively added to waiting lists and the system will keep looking in the background for an empty seat at a table of this type. There are plans to even create new tables by seating players who are all using Play Now.

In addition, we have introduced a simpler initial view with a new toggle to see the list of tables and players, and we have removed the expanding/collapsing functionality.

We are making this feature available to real money players, but it is disabled by default. To enable the feature please go to ‘Options’ > ‘Lobby Display Options’ > ‘Group Similar Tables’.

Once the feature is active you will see an On/Off toggle in the main lobby that will allow you to easily revert to previous view. The toggle will only show if you don’t have Easy Seat enabled, due to space constraints.

We would love feedback from players on this feature!

Tournament Color Options (Beta)

We are adding a new menu in the ‘Options’ drop-down called ‘Tournament Color Options...’.


From this dialog you can configure what colors tournaments use in the main lobby and choose to disable certain colors. You can also disable all coloring of the lobby and just have a black and white lobby.

Easy Seat Advanced Options

We are adding the Filter advanced options to Easy Seat that will allow you to specify additional criteria for the tables Easy Seat considers. For example, min average pot, min average stack, etc.

Beta Options Menu

We have added a lot of new functionality over the past few updates and decided to add a new “Beta Options” menu that will allow players to easily see what the latest Beta features are. To access it simply go to ‘Options’ > ‘Beta options’.

As always, there are many small improvements to the existing product offering, especially around ZOOM poker. We are also fixing the tournament lobby update issue.

Note: The above changes would only take effect once your gaming client has been updated, which could happen at different times for different players. Please ensure you are running PokerStarsUpdate.exe to get the update.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 08:18 AM
Quote:
Originally Posted by PokerStars Stefan
Nothing specific that can be shared that has not been mentioned already -- we are working on them.
Could you please stop working on them? A half second browse through the MTT suggestions thread will give you a good idea on whether or not this is wanted (hint: it isn't)
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 08:50 AM
Quote:
Originally Posted by Matt Crocker
Could you please stop working on them? A half second browse through the MTT suggestions thread will give you a good idea on whether or not this is wanted (hint: it isn't)
This.

Also, the lobby lag is still there for me after the update.


Suggestion
: the long-forgotten "registered in tournaments" window



1) please add "unregister from all" button. For now, there is no way to quickly unregister from all the mtt's (without using third-party software).
2) if I double-click chosen mtt, the window closes. It should stay open.
3) please make the window resizeable. It's small and not very user-friendly.

Also, have you added the option to hide your country in the tournament lobby? I can't locate it anywhere, yet some players don't have their country displayed anymore.

Last edited by Extinuous; 05-29-2012 at 09:04 AM.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 09:00 AM
Seeing as you're on a run of replying to posts at the moment, here's a recap of some older posts ITT


Jan 14th, 2011
Quote:
Originally Posted by TeamTrousers
Can you have a word about how sitting out players are managed in tournaments? At the moment all it shows is their absent status, but we really need to know their chip count too.


July 12th, 2011
Quote:
Originally Posted by coelho
Please find another way to show that a player is sitting out. Especially in tournaments chipcount should be visible all the time.


Feb 1st, 2012
Quote:
Originally Posted by TeamTrousers
a third information line so that it can display "Sitting Out" for SNG players while still allowing us to see their stack size


And I'm pretty sure people were asking for this before Jan last year too. This is really crucial information for tournament players to be able to see at a glance, even if it's irrelevant for cash game play. When is this improvement going to happen? It's a pretty simple cosmetic thing, as the software already knows the stack size of the sit-outer, it just has to display it more prominently, i.e. without having to waste time to find the mouse, and then hover the cursor over the sit-out player.

Here are a couple of suggestions from earlier ITT on how you could do it


1) Adding a third line to the little info box beside each seat




2) Adding a universally recognisable symbol to the box, instead of placing the text "Sitting out" where the stack size needs to be.





Even if you make it another display option, a choice between showing the stack size and the current non-optional way of not showing the stack size, at least give us a choice. You do so many other changes on display options, so why not this one, which is actually important?


At the very least, please acknowledge this idea. I'm far from the only person who wants this; it would be a huge improvement for every SNG grinder, and tourney players too.

TT
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 09:19 AM
Quote:
Originally Posted by Extinuous
This.

Also, the lobby lag is still there for me after the update.


Suggestion
: the long-forgotten "registered in tournaments" window



1) please add "unregister from all" button. For now, there is no way to quickly unregister from all the mtt's (without using third-party software).
2) if I double-click chosen mtt, the window closes. It should stay open.
3) please make the window resizeable. It's small and not very user-friendly.
Re: Lobby Lag: What client are you using, as in PokerStars.EU, .EE or .COM or some of the other ones?

Re: Registered in tournaments: Thanks, some of these are already in the works and others are nice suggestions!

Quote:
Originally Posted by TeamTrousers
Seeing as you're on a run of replying to posts at the moment, here's a recap of some older posts ITT
[Regarding showing stacks of sitting out players directly]
TT


The challenge has been that any solution complicates the experience of most players who don't need to see this additional information and are happy the way things are. Icon is not intuitive and adding a third row of text clutters the table.

Perhaps the best solution is to have this as an option that is off by default and which will allow advanced players to have this view.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 09:46 AM
Quote:
Originally Posted by PokerStars Stefan
Re: Lobby Lag: What client are you using, as in PokerStars.EU, .EE or .COM or some of the other ones?

.EU:




Stefan, could you also address the issue I mentioned in the edit please:

Quote:
Also, have you added the option to hide your country in the tournament lobby? I can't locate it anywhere, yet some players don't have their country displayed anymore.
Thank you!
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 09:58 AM
Quote:
Originally Posted by Extinuous
Stefan, could you also address the issue I mentioned in the edit please:

Also, have you added the option to hide your country in the tournament lobby? I can't locate it anywhere, yet some players don't have their country displayed anymore.

Thank you!
No, we haven't added such an option. I will raise the issue why some players are not showing their country.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 10:08 AM
Quote:
Originally Posted by Lessu
how do i roll-back to previous stars version?

.

note, my /pokerstars.eu/backup folder is empty
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 11:15 AM
Quote:
Originally Posted by PokerStars Stefan


The challenge has been that any solution complicates the experience of most players who don't need to see this additional information and are happy the way things are. Icon is not intuitive and adding a third row of text clutters the table.

Perhaps the best solution is to have this as an option that is off by default and which will allow advanced players to have this view.
Yes please!

I realise many people would be happy with things the way they are, which is why having it as an option would be fine. I can see that maybe the icon isn't so intuitive, but the third row of text, displaying "Sitting Out", could slide out when needed; it wouldn't have to be there all the time, so most of the time most seats would still have just the two lines, keeping the table as clutter-free as possible.

Just as long as we can see their stack size.


TT
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 12:38 PM
Quote:
Originally Posted by PokerStars Stefan
Not very sure what you mean by "fix", can you elaborate?
I mean, when i'm about to time out in a hand in zoom, the time out sound doesn't play. Instead it plays at random times... very irritating to have no audible warning.

I checked all the sound settings, it's active, but it never plays right before my hand is gonna be folded. Some sort of warning sound would be very appreciated.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 01:34 PM
Quote:
Originally Posted by PokerStars Stefan
Actually Desktop does have send tournament history for last X tournaments, but the feature might not be implemented as is on Mobile. As said, mobile client will evolve significantly, but it will take time.
Both desktop and mobile have almost the same workaround. Yes, you can request TS for X tournaments, but you can not request HH for X tournaments. And if you request HH of last 12 hours or last 1 week, it doesn't matter time period you are asking for, cause you only get 200 last hands send to email.

All I was asking is ability to request both HH and TS's for X last tournaments, it would be very handy for MTT/SNG players, doesn't matter which client gets it first, because after playing on mobile, you can request HH and TS from desktop app later.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 02:39 PM
This is happening for a long time. I don't know if it was intentional, but I liked the old way more.
This is play money because I didn't feel to sit in at a real money table, but the problem happens at all tables and formats (that I've played at)


Last edited by sexyjesus; 05-29-2012 at 02:48 PM.
[PokerStars] Software Improvement Thread Quote
05-29-2012 , 04:33 PM
The lobby lag is STILL existing? This is a huge deal and should have been resolved during the SCOOP event. I would expect an ace company such as PS to have dedicated all efforts and resources into fixing this, giving it upmost priority.
[PokerStars] Software Improvement Thread Quote

      
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