Quote:
Originally Posted by Alex Scott
I see your point, but I remember from my own experiences that when I first ventured into playing online poker (in 2002 I think), I was quite put off by the fact that all the tables were in US Dollars. I don't think I even knew the exchange rate between USD and GBP at the time. I didn't care about US Dollars, I just wanted to play in pounds and not worry about conversion rates.
From our research and in my own experience, this is a very common feeling. Breaking down this mental barrier, and getting more players to try real money, is very important.
We will be very careful when adding new games and tournaments in other currencies so as not to harm overall liquidity.
Please
don't introduce tables with other currencies than USD.
I appreciate the idea to acquire more real money players, but offering tables in several currencies will
confuse the casual player. They will avoid tables that do not match their home currency.
I remember the first time playing online, it was at an ongame skin (bwin) I think. They offered GBP, Turkish Lira and several others. I never played on them, cause I was afraid to lose money with the conversion.
Keep it as simple as possible!
The casual player should not be confronted with a lobby that shows 5 currencies and looks like a stock trader software interface.
Even though Stars is big, beside of that I think that the games will mix up better, when Stars only offers 1 currency. The casual customer sees more unknown opponents, and less regs (if some regs start to multitable in only one currency), and is less likely annoyed by the same sharks taking his money.
The idea to provide several (two) currency accounts in the cashier is a good idea though. Let the customer cash/ cash out in in their home currency. Then they don't have to deal with the variance of exchange rates.
If they join a table, a pop up should say: "The conversion rate for buying USD chips to play will be exactly the same when you leave the table, no matter how long you play. [ ] Click here if you don't want to see this message again."
Again, please do
NOT introduce tables with currencies other than USD.