It's no surprise that your companies respect has dwindled with responses like this. Your arrogance is a reflection of your companies overall demise.\ If you have too many problems to fix, that spamming customers with advertisements is not at the top of your totem pole, like I've said before, maybe it's time to reallocate some cash from Ronaldo's pocket, and put it back in to infrastructure ( hiring smarter people). Whether or not anyone else is annoyed with receiving forced spam is irrelevant. It's a mere reflection of more aspects of your software not working properly or as you claim, not as intended. You also spammed everyone with APP notifications the other day. But hey, you work at your own pace and fix what you can when you can, at least in the end you can say "could have done more"

Thanks for posting. This is a known issue affecting a number of players, it has been reported to development and will be corrected, although I'm not sure whether it will make it into the next regular build cycle.

You've been a member of this forum all of 5 minutes and all of your posts are nothing but repetitive negativity. If you had a clue you would know that Keith doesn't reply to posts in order of them being posted, is often busy and replies when he is able to.

It's not like you've only posted once or twice in this thread so, perhaps you should give Keith a chance to read through all your crap first - which by the looks of things and what i've read previously may take quite some time!

Some people need to get off there 'high horse'...(look it up, if you don't know what it means).

Thanks for posting. It's a good idea that is supported by a number of players. There is a larger development project underway for the table UI, and until that is completed we can't get to some of these smaller improvements, but I know that this one is on the to-do list.

Not necessarily - as long as you're back when it's your time to act, you can temporarily sit out in a hand. If you miss the window and do not sit back in prior to your time to act, then you are out for the rest of the hand.

So the sequence you describe is allowed and is not a bug.

However, it is considered an angleshoot to do it, so if you notice a player doing this repeatedly you should notify Support.

Thanks, Sonic!

@Himbourg - Although I do my best to respond to most reasonable inquiries, I am not obligated to reply to everything. This is a public forum managed by 2+2, not part of the PokerStars website or controlled by PokerStars. My participation is a voluntary courtesy to our players, to help facilitate communication and understanding in both directions.

@pokerstar king - If it seems like I skip over some posts it doesn't necessarily mean I'm ignoring them (though if the post is trolling me, or impugns my integrity/sincerity/motives, or asks for me or my colleagues to be fired, or has gone off-topic for the thread, or has already been addressed and there is nothing further I can add, then maybe I am giving it a pass... ) - more likely it means I'm investigating or discussing with the team and don't have an answer yet.

Sometimes it means I'm swamped in my projects and just haven't had time to look into it.

In your case, I'm still trying to figure out whether you have a question I might be able to help you with. If you are having problems with your network, ISP, connectivity, etc., please contact Support. My colleagues there have dealt with many issues related to connectivity and are much better equipped to assist you.

Beyond that, some of what you have posted impugns my integrity and the intentions of PokerStars or is just plain facetious ("tell your support staff to close down the product..."), and I'm disinclined to favor any of that with a response.

~ sigh ~ Why do I even bother?

You can pretty much ignore hornykiss, all he does on the forum is complain.

Are hornykiss/pokerstars king the same person? Both have been spamming every Stars thread with incomprehensible walls of text recently.

Glad to see the Hypersimple theme has been fixed!

Are there any plans to offer a filter for the Ante games? Been there quite a while now, still no way to filter them out of the lobby. Last time I checked auto-buyin wasn't working for those tables either.

Thanks!

Thanks!

I know both of those are in the queue to be addressed, I'm checking to see if we have a target build yet and will let you know.

keep up the great work pal, you and your colleagues are doing an excellent job. Hopefully I don;t freeze or disconnect on my next session, that would be a welcome change

No, we are not the same. And yes, the current standards are unacceptable. There needs to be accountability and a new set of standards. I am not shy or afraid in saying so.If I come across as offensive or rude, I apologize, not my intention, however my points are valid. Whether I am ignored or not, it doesn't change the validity of my points. Backups been called in I see, suppose it's time to avoid this thread until my next freeze/disconnect.

People would do well to remember the above in future and the fact that, threads such as this one and reps such as Keith, are of great benefit to us in many ways.

I for one have learn't about a number of things from this particular thread and if it wasn't for this thread and Keith's input, I would no doubt be unaware of a lot of those things.

Thanks for the time and effort you put in Keith, some of us really appreciate it.

Pokerstars just purchased laptops off of players so they could attempt to replicate and fix problems they can't do on there own. I think the benefit of customer experience, especially the last year makes the value of keeping communication infinitely more valuable to pokerstars than to us.This thread has done nothing for me accept show me how many others are experiencing problems with their own software.Goodluck Pokerstars!

And posting in here is actually not a "voluntary courtesy" it's part of the job duties listed in the application for position. I know factually, it's a small world

Thank you, Sonic, for your kind words and encouragement (it means a lot! ), as well as for your own positive contributions to the thread!

Seeing how this thread is indeed a software thread, why does Pokerstars continue to allow such nefarious tools as scripts and huds to be used to hunt and prey on recreationsal, if your claim is to bring back fun poker again? and wanting a fun environment for recreational? is this only pliable within the context of games you deem worthy? ( spin and go)?

You misunderstood me. Please allow me to clarify:

My participation in this forum is a voluntary courtesy on PokerStars' part.

Yes, it is part of my duties*, but PokerStars is under no legal or contractual obligation to provide staff for this purpose. PokerStars is doing so voluntarily, as a courtesy.

I have to say that I never saw a job description listing mandatory forum participation among the duties for position. I can only guess that, if such a requirement exists, it might be for PR or Team Pro / Team Online engagements (I wouldn't know as I'm not involved with either group).

In any case, not everyone is suited to this task and only a handful of staff are authorized to post on public forums as representatives of PokerStars. Each of us recognizes the heavy responsibility this trust entails. It's not something PokerStars would ask of every rank-and-file member of staff.

* My duties in this regard does not extend to an obligation to respond to every post, and I am at liberty to ignore abusive and facetious posts.


Actually, this is the software improvement thread, discussing features and functions of our software, possible bugs, suggestions and ideas. What you are looking for is the thread on rules pertaining to third-party software, which can be found here:

http://forumserver.twoplustwo.com/28...anges-1538981/

To your question, I can't comment extemporaneously on the third-party tools situation as it is beyond my remit. I do know that the various teams responsible for this area have been actively discussing the current rules and will make announcements about any potential changes when and as they deem appropriate. I'm sorry, but there is nothing more I can contribute, which is why I direct you to this other thread.

my stars con has been dropping lately also but im sure stars are looking it why like no point complaining lol its stars benifit to keep players connected they keep playing reg'ing tourneys and make more money im sure they are trying to sort it lol

i have a question and a idea

next time you do a mini wcoop or mini tcoop do a tiny leader board so we have something to aim for even if prizes are smallish like would be cool and btw mini wcoop was a great idea

Dear Keith , skip past all the trolls here , and simply answer what it is you can or cannot do regarding the advertising spam and pop ups from your site pokerstars.com .
I value your time as much as the next guy/girl and I respect what you might or might not be able to do ,voluntary or paid makes no differance , I still regard that any input would be helpful input and thats for the benifit of not only just myself.

whilst it hasnt been an easy going playing online poker my computers has been in the past virused up including spamware/ip attacks/trojans spyware and rootkits and a whole host of other infections that i have had to get cleaned up ,heck even one computer decided it had enough viruses it got sight of the top floor flat window and flew out so fast it kiilled poor little hedgehog on the ground below, now I have the whole hedgehog community now baying for my blood as the computer throwing perpetrator. and if that wasnt enough the daisys are failing to grow because the motherboard gave the grass a lightning strike.

all in all i only asked about isp connection which i may have solved to some level degree ,you see your pokerstars site does not accept dynamic ip ,only leased lines or static ,even static ip are filtered by isp these days through traffic management procedures,.

so my only real honest question is why have your company so many 3rd party services attached to its corporate domain and 3rd party cookies that infiltrate spyware and malware on players machines ? its a simple question but a lot of those unwanted pop ups totally spam my network and my computer . it only takes one to corrupt the whole browser before I have to delete secondary user or primary user accounts on my pc. the level sheer level of intrusive and uneasy advertisements and pops is wholly ridiculous.

in your one and only privacy policy it states that you can detect hud tools and other nefarious programs , given the fact the non dislosure agreements are set on place ,why doesnt your company be more transparent and open minded and honest , with the current protocols put in place its hard to gain the trust of the people who run the pokerstars site, let alone play on it.

if i hadnt lost so much money on an environment hell bent on decieving me and my game online at your site ,i might take a more positive approach to the idea that everything was ok but its not ok , .i think the software is designed in such a way until you break into players computers and change their user.ini file and user volume logs. the gameplay does suggest that.

i know that out of all your online custom base there are many hundreds of thousands of players and i am but just one vocal voice that just is giving my two cents here, but when you dont enjoy the game any longer and when the site swallows up each and every single deposit it becomes a hard and horrible lesson, one in which a player must have self control otherwise anyone would think i had a gambling problem which i dont btw. i just would like the added benifit of being able to place my trust in a site. those feelings are quite amiss at the moment sir and rest assured its not down to the way im playing.

you are only 1 member of staff over there , probably paid over £25k per year to do a job however easy or hard it is, just remember that as a player i respect the fact that the company has outgoings and overheads , if we were playing for free money on the site then the site wouldnt last very long would it and i for one understand that , but by having all of the advertising platforms that you do ,its hampering my computers stability .
my guess is if the software was designed perfect and everyone won the site would be broke anytime soon so my best guess is ,is that it is designed in such a way that well ill leave that for you to debate over,.

sincere regards....

As I anticipated, not a Pokerstars employee within miles posting in there

Your company claimed you would be moving on to new formats to tackle datamining after spin and go games. What games are those and what are the timelines ( essentially what games are still be ravaged by hand collectors selling off gameplay info to be used against me?) I'd appreciate it if you provided that info like a transparent company. What would be better is if I didn't have to ask It would be nice to know to stay away from those formats.

Can you enable a feature that allow players to asign multiple color lables to players? like breaking the avatar frame into 2-3-4 parts as the player request and asign a color to each as we see fit? Thanks.

You really need to edit your posts, I've read that several times and have no idea what most of it means but against my better judgement:

1) Online poker hasn't "virused" up your computer. Dodgy porn sites do that. It sounds like your browser is infected and showing ads/trackers that are unrelated to the sites themselves. Check your add-ons/extensions and remove anything suspicious. Adwcleaner is a good program for removing browser hijacks. Malwarebytes for a second opinion.

2) I have no idea why you think a dynamic IP doesn't work on Pokerstars, most people have dynamic IP's (at least in the UK). I have a dynamic IP, poker works fine. I can even switch between my normal/backup connections during play with no issues, again it sounds like a problem at your end.

3) It sounds like you're frustrated at losing. There's no big conspiracy against you, most players lose due to the games being raked.

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