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[PokerStars] Software Improvement Thread [PokerStars] Software Improvement Thread

02-12-2017 , 07:14 PM
Quote:
Originally Posted by ItsOnlyChips
is there any functional/promotional differences in the tilt and stars software?

i havent played in a while and the deal was only available on tilt and some promotions were site specific, but that doesnt seem to be the case now. i see the deal available on stars and tilt promotions are accessible via stars

i just want to uninstall one of the clients if everything is available to both, but i will keep both clients if there are differences
No real difference at this point, other than some avatars in the Image Gallery, the lobby color scheme and the table themes. So you can pick the one you prefer and remove the other.
[PokerStars] Software Improvement Thread Quote
02-13-2017 , 12:27 PM
Quote:
Originally Posted by krazykarter
More of a concern (albeit a growing one) rather than an issue:

I opened the PokerStars client (Win 10, COM build 16193) around 16:00 this afternoon and played Spins for about an hour, 2 at a time. After I stopped, I left the client open with PT4 running in the background. I came back and started playing again (4 tables) shortly before 19:00. After another hour or so, I noticed my computer lagging a bit and running hot. I found the following details for PS:
CPU%: fluctuating between 25% and 40%
Memory: 277 MB

I restarted both PT4 and PS, and the stats for PS were immediately lower:
CPU%: Between 0.3% and 2%
Memory: 165 MB
NOTE: after 15 minutes CPU usage is now between 0.3% and 4.0%. Memory usage is up to 166.3.

PT4's usage stayed about the same after the restart.

I haven't had any issues with crashing before, I haven't had the giant log file issue, or any other of the major issues that have come up in this thread. But I have seen extensive resource use like this in the recent past by the PS7 client, and is something I would like to see improved.


krazykarter
Interesting - thanks for raising the issue. Not sure what may be causing it, but if you could send your logs the next time you notice the high CPU and memory usage, that would be helpful.
[PokerStars] Software Improvement Thread Quote
02-13-2017 , 03:25 PM
Whats happening with the zoom all inn hands dissaparing, they dont even show in my tracker.
[PokerStars] Software Improvement Thread Quote
02-13-2017 , 10:16 PM
Quote:
Originally Posted by Kozat
Whats happening with the zoom all inn hands dissaparing, they dont even show in my tracker.
Same thing happens to me. I cannot see percentages of winning the hand in the replayer...
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 06:56 AM
Quote:
Originally Posted by cilderr
they cant even fix the vip bar bug in a week so dont expect much
Isn't it the biggest joke? ISAI PLZ BUY BACK STARS PLEAAAAAAAAZE THESE NUBBAZ ARE CRUERESS
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 09:29 AM
FYI - we are expecting a server restart tomorrow (Wed) at 7am ET. Servers should be offline for less than one hour, but circumstances may cause a delay in returning to full service.
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 10:01 AM
Is there any possibility to introduce option to see the stck size in bb´s instead of the normal chips?
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 04:42 PM
Quote:
Originally Posted by Kozat
Whats happening with the zoom all inn hands dissaparing, they dont even show in my tracker.

Since 3 days ago I have the same issue, please solve it that hands all inn are very important to my stats
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 04:55 PM
Quote:
Originally Posted by krazykarter
More of a concern (albeit a growing one) rather than an issue:

I opened the PokerStars client (Win 10, COM build 16193) around 16:00 this afternoon and played Spins for about an hour, 2 at a time. After I stopped, I left the client open with PT4 running in the background. I came back and started playing again (4 tables) shortly before 19:00. After another hour or so, I noticed my computer lagging a bit and running hot. I found the following details for PS:
CPU%: fluctuating between 25% and 40%
Memory: 277 MB

I restarted both PT4 and PS, and the stats for PS were immediately lower:
CPU%: Between 0.3% and 2%
Memory: 165 MB
NOTE: after 15 minutes CPU usage is now between 0.3% and 4.0%. Memory usage is up to 166.3.

PT4's usage stayed about the same after the restart.

I haven't had any issues with crashing before, I haven't had the giant log file issue, or any other of the major issues that have come up in this thread. But I have seen extensive resource use like this in the recent past by the PS7 client, and is something I would like to see improved.


krazykarter
Quote:
Originally Posted by PokerStars Keith
Interesting - thanks for raising the issue. Not sure what may be causing it, but if you could send your logs the next time you notice the high CPU and memory usage, that would be helpful.
I've been having the same problem for 2-3 months now. I reported it ITT a month ago. Im on windows 7 and .com. Like crazyKarter, it is happening when I leave PS software open for a long time. The longer it stays open, the bigger the memory and cpu usage. They just grow steadily with each passing minute. It happens every single time, so sending log is no problem. Sadly im traveling at the moment and wont access my computer untill next week but will send log files then if there is no update itt about this till then.

Quote:
Originally Posted by kelnel
Sometimes when trying to open hand replayer, or just opening new table, it doesnt open and I get the following message:

low system resources



I included in the pic the task manager so you can see the insane memory usage pokerstars is using

Last edited by kelnel; 02-14-2017 at 05:01 PM.
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 05:17 PM
Quote:
Originally Posted by kelnel
Sometimes when trying to open hand replayer, or just opening new table, it doesnt open and I get the following message:

low system resources



I included in the pic the task manager so you can see the process that are runing and see the insane memory pokerstars is using
Who was in top left seat and what is your HUD?
[PokerStars] Software Improvement Thread Quote
02-14-2017 , 05:41 PM
looks like it was you

not sure what u mean by what is ur hud. if it's the details of the stats u wanna know, just pm

Last edited by kelnel; 02-14-2017 at 05:54 PM.
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 09:03 AM
Quote:
Originally Posted by PokerStars Keith
FYI - we are expecting a server restart tomorrow (Wed) at 7am ET. Servers should be offline for less than one hour, but circumstances may cause a delay in returning to full service.
this happens once a month? i remember a few usually this same time

do you announce that early in any place alwas got surprised
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 11:44 AM
Quote:
Originally Posted by guilzao
this happens once a month? i remember a few usually this same time

do you announce that early in any place alwas got surprised
We have planned server restarts typically every 4 to 6 weeks. I try to give a heads-up here a day or two in advance. You can join the server restart email notification list by going to Tools > Star Code and entering "serverrestart" - no caps, no spaces, then click Submit.
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 01:05 PM
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 01:15 PM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
+1
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 01:48 PM
Sever restarted but the replayer/hh bug has not been fixed yet? It has been tilting as ****

我從使用 Tapatalk 的 SM-G9350 發送
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 04:01 PM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
+100
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 11:03 PM
Hey guys, My all ins > 200 BB's PLO zoom are not recording in instant hand history or in tracker. Any update on this? Also the % all in seem to have disappeared from zoom game?
[PokerStars] Software Improvement Thread Quote
02-15-2017 , 11:37 PM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
+1
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 06:14 AM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
+1
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 06:24 AM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
+1000

i am sooooo tilted, spent 20 mins to try to turn it off.

result was a rage quit.
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 07:17 AM
Quote:
Originally Posted by d7o1d1s0
hi there,

since the server restart pokerstars is displaying my 'hand strength', I've looked through all the options but i can't seem to turn it off. decent chance i've missed it though - any help?
Quote:
Originally Posted by realPhilIvey
+1
Quote:
Originally Posted by suzyana
+100
Quote:
Originally Posted by Mindead
+1
Quote:
Originally Posted by Osky
+1
Quote:
Originally Posted by 2ndUnit
+1000

i am sooooo tilted, spent 20 mins to try to turn it off. result was a rage quit.
Thanks to all for your posts letting us know you want to hide this feature.

At present there is no option to turn it off, but the team will look into the possibility of doing so.
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 10:05 AM
Quote:
Originally Posted by PokerStars Keith
We have planned server restarts typically every 4 to 6 weeks. I try to give a heads-up here a day or two in advance. You can join the server restart email notification list by going to Tools > Star Code and entering "serverrestart" - no caps, no spaces, then click Submit.
thanks man
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 04:48 PM
is the hand strength that distracting?

its tucked away in the top right corner w small lettering
[PokerStars] Software Improvement Thread Quote
02-16-2017 , 08:33 PM
Quote:
Originally Posted by ItsOnlyChips
is the hand strength that distracting?

its tucked away in the top right corner w small lettering

Yes, very tilting
[PokerStars] Software Improvement Thread Quote

      
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