You gotta install app cleaner and put poker stars in it then remove trash , reinstall it and I made a new user and it worked

I still can't get it to work on my mac. I went back and forth with customer support about ten times last night. I tried the app cleaner, I made a new administrator username, downloaded PSNJ a bunch of times but still nothing.

I keep getting to the point where it says "update available". If I hit update, everything goes away. So frustrating.

Thanks for the kind words, I'm happy and honoured to be a small part of launching in NJ. And if you are meeting Lee tomorrow or Saturday, be sure he picks up the tab at the end!

The most significant update I can share going into tonight is that players who didn't get to use the deposit bonus offers last night due to our technical issues will be sent an email shortly detailing how they can select which of the two offers they want by entering a Star Code. It should be easier (and more efficient) than going back and forth with Support. The instructions will be in the email, but if anyone has questions let me know.

We are expecting that players signing up and depositing tonight should be able to use the bonus codes as intended.

I will be keeping an eye on this thread to report issues and provide any updates if relevant. Many of the unresolved issues are still being worked on.

Hope you all enjoy tonight's testing session and that it goes smoothly.

Regards,
Dylan

trying to use the PSNJ android app. after i log in it says " LOCATION . location services on your device are currently turned off. Please enable location services in system settings in order to participate in real money games"

i checked and loc serv is enabled and all my other njpoker apps are working.

But changing setting to settings<location<mode< click on high accuracy gps and networks seemed to fix it. for now

Has the sound issue been fixed? It was a minor issue yesterday, but was a bit annoying.

I know. A $30 HORSE tourney would be awesome. I miss the $26 on tilt so bad lol

+ 1 thanks Dylan! Amazing job.

I downloaded several times all day. The last time I downloaded, somewhere around 8-10pm, it finally worked like a normal app on install with no errors.

I just tested it and I can play there with my Mac.

@ dylan

theres a place to put the bonus code when i use echeck now.

looks like the app only has nlh. was hoping it would at least have plo too.

http://www.pokerstarsnj.com/poker/to...y-tournaments/
also i see some stud mtts. i think stud 8 or HORSE would get more runners. Maybe im wrong?

looking at the daily mtts and im glad theres a few 5$ and 10$ freezeouts but i feel like they should be at 2-3x bigger Guarantees.

some 1-3$ rebuy turbos w an ok guarantee would be cool. and a 5$ and 10$ rebuy

+good sats to bigger buyin mtts

that 10$ 5k Guar sunday storm is more like it.
http://www.pokerstarsnj.com/poker/to...y-tournaments/

Hi Dylan

I can confirm the bonus box is there and that the STARS600 deposit code worked for me.
Also shows up under my bonuses, so it appears all is working

Hey Dylan,

I assume no updates for some of us Mac users right? I get the same error message on both my laptop and desktop.

Thanks.

having same sound issue again

I sure hope they add omaha hi/lo sit-n-gos before the official launch. They run on 888 regularly!!

Mac is working great for me.

However, I still don't have a place to add the bonus code when I deposit on a Mac.

That's good news, thanks for letting us know.

I don't have an update yet, but I am chasing our developers to make sure they know it's still happening.

Unfortunately this isn't fixed yet, but is high-up on the list of priorities. I know it must be annoying while you're playing, so apologies for the inconvenience.

Thanks,
Dylan

Don't suppose you have an update about the issue(s) with converting an existing PS account?

Hi Dylan,

Still nothing from support. Checked my spam folder too.

I would at least like them to acknowledge that they're looking into this even if there's no resolution yet. I haven't seen anyone else chime in with this issue so it's pretty strange.

I just forwarded a solution to Dylan. I spent about a hour with optimum's tech support to get this problem fixed or at least the root cause of the problem.

Spin&Go rake is listed as 7% but calculating from the payout structure on the web site yields a figure of 6.867%. Probably the 7% figure is just rounded up, but hoping to confirm the web site payout structure is 100% accurate.

Hi again,

Could you PM me your PokerStars NJ UserID so that I can chase Support to make sure this is being looked into?

Probably unrelated, but could it be a matter of validating your email which could have gone to your Spam folder?


I assume you're referring to FTP Points. The person responsible for the FTP VIP Program was away today, but I will be chasing the issue tomorrow morning and hope to have an update. This unceratainty shouldn't prevent you from creating a PokerStars NJ account, as whether you maintain your ROW account or move to a PokerStars NJ account we will get you a fair resolution and you will receive the value of your FTP Points one way or another.

Thanks for sharing raradevils, I have forwarded it straight on to the people responsible.

Regards,
Dylan

No, when I try to convert my account, I get an error message saying to contact support. I emailed them last night, but since I haven't heard back yet, I don't want to email again under the assumption they're busy and/or just aren't really sure what the problem is.

GOD DAMNIT I forgot to enter a bonus code when depositing. Any chance of fixing that Dylan?

Also, where do you see any bonus you are clearing? UI seems really different now, but it has been over 5 years...

Screen name: fnords

Literally did the exact same thing...just assumed the first deposit was automatic. E-mailing support now.

great job dylan.

horse , razz, etc SNG's would be great especially if getting a tourney is a long ways off

Wow - playing on Stars while watching March Madness? It feels like old times.

Except for this baby screaming in his crib...