They even rig the play money site so you buy chips.

Two Rules:

1: Never play for real money on PokerCheats.
2: Never Buy Play Chips from PokerCheats.

If you play for real money your part of the scam or a fool.

If you buy chips its your money.

Ok thank you 4 ur valuable contribution

If I buy chips, the chips are worth something so in essence, I am playing for real money.

If I buy chips, it is no longer my money, but Pokerstars money.

Got em

Pokerstars has had me locked out of my account since August 2022. My credit card was lost and Citi suspended all purchases until I verified each and every one. Since the card had been misplaced (front flap of my purse), I verified every purchase immediately as I found my card within 2 hours of reporting it lost, duh.

Now the hard part. Pokerstars informed me my account was locked due to this. Citibank deposited the two purchase funds within a day, even sending me a formal letter stating that Pokerstars is in receipt of my $300.00

Over 20 emails, messaging them on FB and Twitter have been to no avail. Twitter PS keeps giving me the same support email address that I've already sent over a dozen requests for them to either unlock my account or refund my monies. Crickets. They are too ignorant to even give the courtesy of a reply.

I have contacted my state's Attorney General's office, submitting a formal complaint after the six month mark came and went without a reply from Pokerstars. Still crickets.

They have zero oversight and zero accountability. They just refuse to give me a response much less resolve my issue. So $300 is lost to the wind. I only post this to warn others. I was told in a different poker forum that they can take up to 3 months to reply but it has been 7 months and counting.

Any suggestions on how I can get them to either unlock, refund or even reply to my concerns would be greatly appreciated. It is annoying af that they have my $300 and refuse to return it or allow me access to the site to use those funds. Thanks in advance for any suggestions.

Wish I would have understood this before giving Pokerstars my $300.

I have a better chance of getting my money back after being robbed at gunpoint in the middle of the street at 3 am then I do have getting Pokerstars to respond to my 20 emails in an effort to get them to either give me my money back or unlock my account. They have ZERO oversight and thus they thumb their noses at all of us.

It's only $300. I wouldn't be able to sleep at night if I had thousands on account there like so many others. It's truly not the money. It's the fact that such a huge fiduciary concern operates with complete and unabashed immunity with their we DGAGF when it comes to the fish that swim in their waters.

If anyone knows of any legal way I can force them to at least respond, I would appreciate it. I know I could pay an attorney a couple of hundred to send them a demand letter but I fear they will ignore that notice as well, seeings as they don't have to answer to anyone at anytime regarding locked funds in their players accounts. So frustrating!

BTW, this is the message I received from Pokerstars Twitter account, still nothing but crickets from them.

PokerStars Support
@StarsSupport
·
Hi there, we are sorry to read that. Our team will get back to you by email immediately, when they have further information. We kindly ask you for your patience. Thanks and take care! ˇNV
Replying to @StarsSupport

Whats with the bad beats this month? Ridiculous.