did you get any responses from Stars yet? Could you resolve the issue?
Donīt know, maybe all you guys already found the solution and I am a little late, but I found a workaround that was mentioned here in the commentary section. (https://www.pokerfirma.com/news/umzu...tars-de/805311
--> As soon as the window with the QR-Code pops up, take a screenshot inmdediately before it closes ! Then scan it with your phone and follow along.
For me it did not work with the phone either, but by scanning the code I obtained a link, which I then sent to my email and openened it in my notebook.
Now you can start the process for verificaton, takes less then 5 minutes ;-)
As I said, maybe I am coming a bit late with the workaround I found , but I hope at least to some of you it can offer some help.