Hello. I'm a popular streamer on:

YouTube 92,000 subscribers https://youtube.com/@babyshark1kk

Twitch 32,000 subscribers: https://www.twitch.tv/babyshark4

90 days ago, when trying to register for a tournament, it started popping up "your account is frozen, for standard verification, which usually takes a few minutes".
After 24 days I was asked to provide information about the source of my income.
Since I stream every session I play on PokerStars and my main winnings were also live:

-$20,000: https://www.youtube.com/live/WRHjVjFBXk4?feature=share

-$99,000: https://www.youtube.com/live/gu-_5ysyHqY?feature=share

The request seemed strange, but I provided all the data.

As a result, it's been 90 days, more than 60 days after providing proof of income, I'm not asked about anything, all my appeals to Twitter, Facebook, Instagram PokerStars ends with template answers that your case is being dealt with. But it is simply impossible for 90 days not to sort out, with a player who plays in your room almost always only on Sundays, with one IP, streaming all the games).
Some of my viewers told me that they also have such cases for 1-6 months. I would like to return the opportunity to play as soon as possible.
I am ready to answer all the questions to the representatives of Pokerstars and appreciate which will help to make a decision.

It's been 98 days since my account was frozen and what does PokerStars do? They ask for income tax return for 2022 from a streamer who deposited 3000$ in their room and won 120 000$ (all streams are saved).
That's crazy.

If they're worried about me not helping the country with my taxes, I won $142,000 and gave it to charity for Ukraine.

Recorded the stream:
https://www.youtube.com/live/rJZM2-kbnEw?feature=share

Money report:
https://t.me/dddela

I don't understand why they do this nonsense.

Hello. My nickname in PS is Antonovec.

I'm playing in PS since 2014 and I have banned more then 12 month ago with no reason.
Support responds very slowly, requested information about origin of income, screenshots from Skrill about transactions from other rooms and withdraws on bank accounts. First 9 month, support responded with standard replies about "routine check" and "we can't tell you nothing more".
I have provided all requested information in full but still blocked without explanation.

Hello. My PS nickname is o2o2winAA

I have been playing PS since 2015, since February 11 of this year, my account was restricted (more than 6 months), I could not withdraw funds and were not allowed to sit at the tables. All this time the "standard security check" lasted. During all this time, I was asked for documents related to the source of income on PS, bank statements with income, screenshots of payment systems, etc.
On August 19 of this year, when I tried to log into my PS account, a window popped up about the complete closure of my account and a request to contact support. After the appeal, I was asked to go through verification, after which they sent me the following letter:



As you can see, after 6 months of restrictions, I was put in front of the fact of a permanent ban, without explanation, everything would be fine during this time, I had already come to terms with injustice. However, 10 days ago, I already sent my bank details twice at the request of PS to return the remaining funds, to which I received an answer to wait and since then no letters have been received, but how much longer can I wait? This situation is very annoying, I'm already thinking of writing a letter to the licensee, it's terrible. This message has been translated using translation software, so please be aware of any inaccuracies or errors.

Hey, BabyShark! Could you provide an update on the status of your account after you received an email asking for tax returns?

Unfreezed the account, after 200 days, after the EPT Paris support service did not allow to bain from the account (before that 3 times allowed) and offered to help in a quick mode with the support to send a photo of the card and answer a couple of questions. Within 5-7 days unfrozen.

Why it could not be done for 200 days I do not know, but I am glad that everything ended well).

The absurdity of having to prove that you can afford to win money... even if your bank account was empty, why would it matter if the game results are +120k?