https://www.jdpower.com/business/pre...ex-nevxi-study
JD Power initial quality survey of new EVs in China.
"SAIC Volkswagen ranks highest in NEV new-vehicle quality among all brands in the PHEV segment, with 105 PP100. BMW ranks second with 108 PP100. NIO ranks highest among all brands in the BEV segment with 109 PP100, followed by Tesla (113 PP100) and ORA (129 PP100)."
For reference, average for vehicles overall in 2020 is 121.
https://www.jdpower.com/business/pre...lity-study-vds
"Overall vehicle dependability declines slightly: The overall vehicle dependability this year is 121 PP100 (7 PP100 increase from 2019). Complaints increase in most categories except vehicle exterior, with the highest increase in engine/ transmission (+3.5 PP100)."
Same article says luxury segment average is 104 and mass market average is 124.
So I think it's fair to say Tesla is a little more unreliable than traditional luxury vehicles and some of its EV competitors but not dramatically so. Considering the circumstances (Covid, aggressive delivery goals, and timing), I think being just below average in quality is pretty damn impressive.