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Originally Posted by PaulyJames200x
I'm American but outside the US at the moment. I have a coinbase account that i created a while back and sent in documents and got verified. However i had 2FA on it and no longer use that phone anymore. I sent an email to coinbase on this and mentioned how i get an error but they don't seem to respond back or when they do, they don't seem to be helpful.
Gemini i cannot get verified because they seem to require a US cell number. I have a us google voice number but according to them, that isn't allowed to get verified. So I cannot even get verified on gemini. Coinbase and gemini are the 2 sites that i read are the best ones to cash out real money to bank account.
Can someone tell me what are my other options besides coinbase/gdax and gemini if i want to convert my bitcoin into real cash to my bank account? These are the 2 easiest ways that i heard was use coinbase or gemini but i cannot get verified on gemini... and with coinbase, they cannot even reset my 2FA because of a verification error. I was told i would then upload my verification documents again but i cannot do this due to that verification error message. Does kraken or bitstamp allow this? Basically i want a way to cashout btc into real money to bank account whether its bank wire or ACH transfer etc. A while back i used circle to do it and i thought it was great but they no longer allow it anymore.
I contacted gemini again on this issue. I told them i have a google voice number as im traveling quite a bit and use it to call/text and i could receive sms messages with no issues.
They said you have to have a us sms number from a carrier in order to use them. I then asked them, could i just use a friends number to receive the text message or just buy a phone number to use temporary for this this as i know after this, i only have to submit my verification documents? They then tell me i can't use someone elses phone number due to safety issues. Fine. But they said you need an active number and if you were to cancel a number, you would not be able to log on. They said you need a working cell phone number to log in everytime. They said other people who mentioned they didn't require a gemini number to log in probably did this when Gemini did not require this etc. However i spoke to a few ppl that seem to created the account around when i did etc.
So can anyone gemini account users confirm you need your cell phone number to log in everytime? I'm close to positive this cannot be true as people mentioned you just need your login details and your 2FA whether its authy or google authenticator etc. Any gemini users can chime in here? And i would be curious from any recent gemini sign ups as well. I created the account months ago. Thanks.