Hi Widden,
thanks for your feedback. What i like about it is that you don't seem to be an "angry internet guy", so we will also give you the courtesy of an answer and hopefully possibly even clear things up (i hope!).
I try to summarize what you said and then answer. Pls correct if anything seems wrong
1) You joined CFP few years ago, but got kicked out and lost the sec deposit. You won first month, but lost overall
2) You joined again, by accident paid two deposits (?!) and had no access. Supposedly access got fixed but the double payment never got refunded?
You then said "*** it", money gone, never again.
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Answer: I start with 2 cuz its a no-brainer
2)
At BPC nobody ever gets double charged by accident. And if it happens for whatever reason, you obviously get refunded. I mean, this is not even up for debate.
Please email us, pls communicate clearly and huge sorry if we messed this up in any way from our side.
Asking for a refund is one thing. We may or may not do that, but there is absolutely 0% chance that we simply "keep" a double payment.
We can argue and disagree all day about success, coaching methods. But never ever about something like this.
This must be clarified. And if it was our mistake, we will admit it here and correct it.
Also we make sure that people who pay the security deposit and lose it through their own mistake etc ALWAYS get some equivalent in course value/material that they keep... so that students NEVER walk away with a bad deal. Soft landing... so the WORST case experience at BPC should be that you tried something, didn't work for you, but you kept a course that you'd otherwise have to pay for.
Again, we may disagree about coaching. I can say how many people loved it, but you can also share what you don't like so everybody can make up his own mind.
1) Will share some thoughts
- The CFP biz model is super tough, which is why nobody else did it for a decade profitably
- The normal CFP back then was not suitable for the "normal guy". This lead to experiences like your first one, which is why we adjusted, innovated over the years. We lost a lot more money on players like yourself, which is why most CFPs today always want players to bring 100k+ samples of winning at limit x. We were the opposite, we asked losing players to join bc we knew we can make $hit happen.
But it's not always a good fit, and certainly not blaming you. Like a relationship, blame games lead nowhere.
We adjusted over the years, but that's not an easy job, especially since players don't understand that they get the equivalent of paying $500/hour without having to do that, but still wanting the same benefits
- We are very transparent, about all success, but also those who don't. Used to have many blogs here on 2p2, but the old owners/mods had their own agenda, and only saw the blogs as "spam" ... but certainly, there were even people who were made fun of...
And one fact of life is certainly true for BPC as well. Everywhere some people do really well, others do semi well and some don't do good.
Conclusion:
I don't consider you crazy, you are very very reasonable and simply unhappy with the product/experience.
I don't think i can change that. But my goal is to get to the point where you will be able to say: "Not happy with my investment, but i got treated fairly. They are not the bad guys, we were simply not a good fit"
So please give us the chance to get to this point and clear up the communication. You can share your email, write us again etc.
And again, i hope i don't have to say this... if you got charged twice by your mistake or tech or whatever, of course you get that 2nd deposit back.