Quote:
Originally Posted by donof
I had the same issue but after 3 days, I called support and he told me to reverse the cage withdrawal and submit a new one. Hours after doing that, I called back and he pushed it through the same day.
Thanks. I resubmitted on your advice (guy on phone yesterday suggested NOT to reverse it). Then an hour later I get this email confirming what you said:
"Hey Player,
Unfortunately, we encountered a technical issue on some withdrawals requested on February 19th, 2024.
For this reason, we are unable to process the withdrawal you requested on these dates. We kindly ask you to reverse any pending withdrawals requested on February 19th, 2024 and re-submit them so we may process.
Any withdrawals requested on or after February 21st, 2024 will be processed normally within our standard processing timeframe of 48 hours."
I honestly thought it was something to do with the widespread cyber attack that occurred Wed/Thurs.