Quote:
Originally Posted by _jimbo_
Just a small suggestion Alex, would it be possible to standardize all the 5/10/20 and 10/20/40 tables to just having a (5) and (10) ante respectively? It seems those are the only stakes where some games have smaller antes than the other games. Thanks
I'll pass this feedback on to the poker room management team.
Quote:
Originally Posted by PreflopWarrior
Hi, I'm a PLO regular and I have the following criticisms and questions to ask:
Criticisms
1) the rake in HU and 3way is monstrously high, it is impossible to try to start a table if there is not at least one occasional VIP player (i.e. super loser)
2) the fact of being able to enter and succeed with the minimum stack after a 2up is something that should absolutely be taken away even if the player who loves to do it the most is the recreational player.
3) How much is the rake on tables without rake? I think it is not correct to hide this information
1 - The rake is set at the network level, but on the WPTG side we are pumping a lot of this money back to players via promotions like the Great Game Leaderboard:
https://wptglobal.com/poker-promotio...me-leaderboard - I do see your point about the player pool not being the same as NLHE.
2 - Agreed. Again, a network level decision but we have a lot more influence now than we used to, so I hope to see this change.
3 - I don't understand your question, could you rephrase?
Quote:
Requests
1) Is it legal to use a converter to save your hands?
No it is not.
Quote:
Considerations
Net of the current situation, I don't think the games are beatable in European times, given the new small number of occasional players, the high number of regulars (good or bad) and the high rake. I read from you Alex that the regulars have x5 winrates compared to other sites. I think the PLO situation is a little different.
This statement also derives from the fact that I cannot control my EV line, since my hands cannot be saved (at least I think) and although I think I run very badly, I cannot check if my sensation is correct (our mind always brings to remind us of the badbeats and not the lucky breaks)
We are not live in many European countries yet, so you're right, action in PLO during peak European time is not as good. (There's much more action during Latam peak time). When we talk about winrates in NLHE, they are much higher than other sites (that's where the 5x number comes from, specifically NLHE). I suspect our PLO games are also better than elsewhere but I don't have the data to support this yet.
Quote:
Originally Posted by hvete
Also agree with this. The rationale behind the lack of transparency is to get rid of datamining and HUDs; alright, fine. But I don't know my winrate, my ROI, or how much I am paying in rake per bb/100. The reg(s) claming they win x5 compared to other sites can't possibly know that. I wish we could at least see our own winnings like in GG Poker - but make sure it's also possible to see how much we are paying in rake.
RE: Hand histories - we are working on a solution that will enable players to track their own gameplay, but it's early stages and I don't have an ETA for a full release.
Quote:
Originally Posted by Ist Das Crazyboi
I tried to download the app for ios over the series as a back up (Thailand has power cuts in rainy season). Couldn't find it in the apple store. Is it yet to come to Thailand?
It's available in the Thailand Apple App Store. If you can't see it, please check that your App Store region is set to Thailand:
https://support.apple.com/en-us/1182...%20or%20region.
Quote:
Originally Posted by Sarava777
can someone fix the bug thath make the window just open when the torunament start, i've just lost a MTT today cause i forget that i have registered in that tourney.
it is hard to remember something like this in the middle off sesion.
i like the room, but this is tilting me hard
Please contact
customercare@wptglobal.com and they'll refund you for this and collect some information that will help us diagnose the issue.
Quote:
Originally Posted by LehkiyPas
Hi,
My account has been locked for security reasons. My username is Player5. I wanted to make my first withdrawal on 28.05.24, the same day I sent my verification documents. I wrote to verification@wptglobal.com on 01.06.24 to inquire about it but did not receive a response. After one week of waiting, I received an automated response on 04.06.24 stating that my withdrawal was rejected. On the same day, my account was locked.
I sent several emails to customercare@wptglobal.com, but I have not received any responses. I am now locked out without any notification or explanation and have received no response from support.
Could you please assist me with this issue?
Thank you.
This looks to be resolved already, please let me know if that's not the case.
Quote:
Originally Posted by funnythanh
1. 2 day before, i play king of cash freeroll, everytime break, need to relog to play.
2. New skin in mobile is so terrible, for example, if i want play 1/2/4(1), i need to click in 0.1 0.2 0.4 $ and find 124 among 0.1 0.2 0.4
3. Suggest auto buy in fill 100bb.
1. Please contact
customercare@wptglobal.com and we'll make sure things are put right, and we'll gather any technical info required to diagnose this issue.
2. It needs work, improvements are coming, including the ability to sit down directly from the grouped lobby without having to search a specific table
3. Agreed, no brainer.