and also WPT has a GREAT support just to get this noticed.

Did you at least win your 20bb / 100?

@Alex
1. Do you still get table starter rakeback if you were playing on the table that was 3 handed and now became 2 handed? If not please change it as it would be profitable to just stand back and sit back to get extra rakeback for the HU play.
2. Are there plans to lower the rake on 25 50 100 and especially 50 100 200+ using some of the money saved from affiliates. I get the filling from people posting here that those stakes are affected by far the most by the changes and also have much higher rake than comparable stakes in the industry. I think lowering rake there would be a good idea as it seem that winrates there are much lower also.
3. Also I read on cardschat that there are plans for standard loyalty program to be introduced. When it is planed and what % of rakeback should we be expecting?
4. I understand that the 20bb/100 winrate for HSP was at 5 10 20 stakes. For better comparision with other websites It would be nice to know what is the weighted average winrate of 50 players with the highest ammount of hands played at this stake. Do you have some data for that?

No, I lost 20k, but heres my breakdown. of the 30hrs played, a total of 40+ was spent on the app altogether including open sitting. 200bucks or so in RB is an absolute joke compared to the cheaters who are getting 40% RB and making new accounts to bypass this smart AI. They're also getting way better hourly/hands played per hour compared to me. Also a good note is I did get more "new accounts" sit me HU to build some stats, then casually hop on a unfiltered table.

I have been experiencing an issue at the 1/2/4 CNY Pace game where the 100% button isn't actually going all-in. the decimal amount of the balance is left behind which can be frustrating if you wanted to buy insurance. I figured that i can just use the slider and move it all the way to the right which will actually ship the entire stack in, but I think the 100% button should be fixed to actually go all-in.

Also as I have gotten a reply for this before where someone said this only does 100% of the pot, I have experienced it on 20+ occasions where my stack is half of the pot and I hit 100% and I am left with 0.35RMB in my stack. It's just frustrating.

Thanks for reading and keep up the good work, wonderful site!

Can't you guys just join the prostest and stop playing for 2 weeks? Let the platform slowly die as they seem to want right now or force them to give rakeback to the regulars. If they do not want regulars on the platform let them try a few weeks just with cheaters and recreationals to understand how their "fair" ecology works.
I won good on WPTG, rakeback was just 25% of my winnings so not as important as for some of you guys, but i knew the extent of the cheating on the platform, and i considered the rakeback a fair trade for me to be the security whistleblower and play as well. Trust me with all the cheating going around if you do not know the workarounds you rely on pure luck to win on the platform, all those juicy whales are just a coinflip , i know a lot of very good NL500 + holdem players that did no manage to win on the platform, not because of lack of quality but because they did not understand why fish or whales constanly took their money.
We need an open transparent response from alex that they will adress the cheating on the long run and and that they will give a flat rakeback for the regulars at least for 6 months until they can solve the cheating.

More feeders to today's $3,500 WPT Championship Day 1 ($1,000,000 GTD) have just started!



I sent you a DM

PLO MTTs have generally tended to be very unpopular on WPTG, hence the removal of guarantees (only a few players would enter them, if they started at all). However, there is some focus on PLO right now (and more will be seen publicly about this soon), so I would expect to be adding in some more PLO MTTs with guarantees in the coming weeks. There will be a couple of (slightly) larger guaranteed PLO MTTs in Fall Festival (8th Sep - 30th Sep) as well as the ability to run Mystery Bounty tournaments. We might see these 2 formats collide...

Despite the obvious card sharing, can you elaborate on this matter? Very often in short deck, whales end up doing crazy aipf calls and scoop the pot more often than not.

Guys, this thread is becoming toxic like every other thread where site representatives try and communicate with the players. Please try and be constructive with the criticisms. Otherwise you're just wasting your time and everyone else's.

That being said, Alex something has to be done about the burner account situation. It's been over a month now since this was brought up and there doesn't even seem to have been any acknowledgement that this is a major issue. Everyday I play, they're on each of my tables. I don't understand it. Please let us know what is going on.

I don't care as much about rakeback as I do as playing in fair games. I'd be happy if you take all the rakeback and put it in to security. Maybe the fair play system needs to be changed or removed altogether but it's just not working. I know some of these things are out of your hands and you're in a rough spot but it is incredibly frustrating being a player in games where you know you are being cheated.

I am waiting for an official response from Alex that they are willing to take action against the obvious cheating on the site because they are ignoring me for 3 weeks now. I will elaborate and explain after so players can dodge some obvious cheating.

Right now i would advise NOT TO PLAY on the platform in any game or any stake ( or maybe lower stakes might be beatable) even though you where a big winner in the past, last 2 months cheaters got a free pass card and pushed the pedal to the max because of the lenient decisions against them.

The only way i can see WPTG taking some measures against cheating is if honest players cooperate and protest against it. The rakeback was just a small compensation for their disastrous security.

Sorry for the slow replies guys, I took some family time over the weekend.

The exact details of your rakeback deal should be discussed with your affiliate, but we will not be paying rev share to affiliates for revenue earned in games where the player is tagged as an expert.

No, this is not correct.

Not yet - but we do need to make it clearer and will work on this.

If you sit out and sit back in without leaving the table, you'll still be earning the table starter rakeback.

I'm pretty sure the answer is 'no', but I'm trying to find out. If this happens to you please contact support for help.

This turned out to be a display caching issue and the player was seeing cards from a previous hand. Still an embarrassing bug and it's already fixed for an upcoming release.

I'm not aware of any changes to the system but we did have some downtime of auxiliary systems a couple of days ago and it may have caused this issue.

So the answer here is no, you don't receive rakeback. You have to sit down at the table when there is 0 or 1 player at it.

Your first question - not correct, FairGame works for all stake levels.

If you're not categorised as Expert at any stake, we'll pay commission on any revenue earned through your play at that stake. So in your example, yes, we'd pay commission on 2/4/8 and 5/10/20.

I can't answer that question without looking at the specific account, please have your friend get in touch with customer support.

We have new PLO promotions on the way in the near future. The leaderboard didn't really work and has been discontinued.

Think of me as the Ned Stark of this thread.

FairGame might have a different definition of what constitutes a good reg.

Yes, you will get table starter rakeback in this scenario, no need to stand up and sit down again.

The rake is constantly under review, so maybe, but I'm not making any promises that I can't keep.

It's at a very early planning stage at the moment and these details haven't been decided. I also wouldn't call it 'standard' persay as what we're discussing is quite different to the systems we're all used to.

Probably, I will see what I can find out.

That's very strange and clearly a bug, I will pass this on to our engineering team. If you have a screenshot, please send it to me, it would be very useful.

Our team has been looking into this and what we're seeing is players from the Asia side creating multiple accounts to bonus abuse. We're not seeing any evidence that burner accounts are being created to evade the FairGame system as is being suggested here in this thread.

Unfortunately players from the Asia side bonus abusing is a perennial problem because there are groups of fraudsters who are willing to invest huge amounts of time to eke out tiny, tiny rewards. While I agree it looks bad, the harm it causes to the player pool is minimal - they're stealing from us (or more specifically our Asian partners), not from other players.

With all that said, we're investing into improving our detection methods. We know that if we don't stop this kind of low-level fraud, players will never believe that we're good at detecting the serious stuff.

We're always willing to take action. If you're referring to the 'burner account' accusations, I've addressed that above but I welcome any further evidence you'd like to share.

Thank you for not ignoring my questions Alex, here are some more questions, last one being most important in my opinion.

Question 1: How much money do you think burner accounts get out of the platform ?
Considering they are as skilled as any of us pro and their sole strategy is bumhunt until segregated and go on to the next account, i started reporting them and other players did as well. Do you honestly think 20 plus new 500NL+ skilled players join the platform every 3 days.

Question 2 : Did any one account from those burners got their money confiscated ? And if so where are the rewards to the honest regulars ?

Question 3 : The platform caught few hundred players using a hud, none of them having their accounts confiscated, so what is the punishment for using a hud on the platform in the future? and will WPTG enforce it ?

Question 4 : The platform caught 30+ accounts colluding for 6 months plus, as you confirmed and rewarded me. Did any of the accounts got their money confiscated because cheating got even worse since ?

Question 5 : If your system catches 99% (might add that it's either a delusional number or a pure lie) of the cheaters and the rest of 1% is done by honest regulars pushed away as they are not welcomed on the platform who will keep the ecology safe when you are left with burners and crushers?

Context : let's adress a more difficult topic. Few months ago a suspicious hand happened, and WPTG rewarded 5k to the player involved in the hand, a player just called a 4bet preflop and on a T72 rainbow flop folded to a 20% continuation bet, he had KK, hero had AA. The same player never got a hand wrong, bluffing when opponents did not have hands and folding 2 pairs plus when opponents have bigger hands. So consider this information next to that innocent bug when a player saw he's opponents hand.
We documented this sort of players after learning about the "KK" hand and in time we found a bunch of crushers that never lose hands. I am sure that you will deny the allegations of players being able to see either whole cards or equity.

Question 6: In the spirit of honesty and transparency are you willing to share the winrates of certain Crushers that we have documented ? We already have a lot of suspisious activity recorded, and i am willing to share or discuss with anyone interested.

About the KK AA hand there is a small chance that KK's player got laggy and cannot act if you see them run out of time, if he fold before he run out of time, it's cheating. I got laggy a lot of time and sometime I lost my hand, it make me tilting a lot.

@Alex

About burning account, I don't agree with you on this matter.

The problem here is they creat new account and play, they can see all the tables, then if they get restricted they will creat the new one and again and again.

This is not fair for us who have only 1 account when battling with a lot of regs but they don't. And this is the worst when they still can get full of rakeback but we don't.

This is a very very serious problem about your fair game what you are always talking about.

Yeah i dont know what he saying about the "asia side" abusing this. Its clearly all english names and they're multitabling where the asia side player can only 1 table.

Thanks for getting back to me Alex. Just regarding the burner accounts, I'll say the following:
(i) I think it would be helpful to check the winrates of existing regulars and recreationals (i.e. old accounts) and compare how they have performed over the last two months compared to out they have performed historically. Please filter for NL4k and NL2k. If you are looking at the entire pool irrespective of stakes, it will skew the results and I'd expect the issue to be primarily at those levels.
(ii) You could maybe get someone from security to just manually count how many of these accounts are on each table. (i.e. reggy stats and less than 2k hands). I see on average about two of these accounts per table. So instead of having 2/3 regs per table, there ends up being 4/5. This has a dramatic effect on winrates and does cause harm to the players who are just playing fairly. It seems clear that these guys can somehow evade the system because any of the regulars who play these games can see it. I had a table this morning where there was me, two other legit regs, four of these burner accounts and one recreational player.
(iv) There does seem to be flaws in the way the algorithm is set up. Several people in this thread have posted that they were able to go relatively long periods without getting filtered so. Maybe it could just simply be a case of adjusting the parameters to be more stringent?
(v) The fact that these guys are just constantly creating new accounts means they generally don't build up enough of a sample size where their accounts get reviewed for other security issues like soft collusion. You need decent sample sizes to get meaningful evidence.

Please put more resources into getting this sorted as it benefits everyone in the long run. Thanks.

Maybe i was not clear enough the player who folded KK was reported by the player that had AA, and the player with AA was rewarded 5k for the report.
I agree mistakes happen because of lag and no sitout i folded AA a lot of times i even folded nuts on river. Mistakes are understendable, playing 40/10 and making no mistakes in 20k hands and winning over 50k is a big red flag for me tho. Playing 26/13 and shoving preflop q2o k4s and 84s precisely when you hit nuts is also a red flag, but maybe i am just overly suspicios, that is the reason why i was asking Alex to prove me wrong with providing the winnings of certain nicknames.

Aré you serious with that context??

My god

sent you a PM

More info on this? I missed this.

There was a superuser scandal a few month's ago at highstakes (100/200/400+) - I don't know how it got "silenced" but a few well knows regulars from GG & other site got refunded by WPT directly after they found out they got scammed by a superuser.

Rake about 17-18bb/100 and rake boom table 35-40bb/100, how to beat game? how to reg win 20bb/100? wtf game and no rakeback lol

Our final Wednesday of the Summer Festival, and so some tournaments are slightly larger than usual:

I'm doing my best here to be as transparent as possible and to answer even the most difficult questions - and I have very rarely called the moderators. I'll continue to do that as much as possible, but I'm going to draw a line in the sand and not answer any posts that are clearly disingenuous, untrue or extremely disrespectful.

Ghindos, most of your post falls into this category. I appreciate you're angry but you have obviously crossed the line and if it continues I'll simply block you. Below I'll answer some points where I think the answer will be useful to other people reading the thread.

Basically none. We haven't found any evidence yet that people are creating burner accounts to evade the Fairgame system. As mentioned above, we found some evidence that people (mostly from Asia) have created multiple accounts to bonus abuse, but that's it.

The bolded statement is untrue. Penalties for the accounts involved in this case ranged from temporary closure, through confiscation of funds, through to permanent closure AND confiscation of funds. In future, the punishment for any game integrity violation will depend on the severity of the case, the intent, the damage caused, and whether the player co-operates with the investigation or not, among other things. I describe this in one of my posts above.

I understand the accusation, but we haven't found evidence that this is happening in reality. What we see is players creating multiple accounts to abuse the first deposit bonus. Mostly, they are not good enough to get tagged as an expert, and mostly they are not multitabling, so none of this really fits with the idea that they are somehow abusing the Fairgame system.

I appreciate your constructive feedback jimbo and our security team will take a look at the data you suggest, to be absolutely sure. Right now, what we're seeing is not consistent with people trying to evade the Fairgame system. To be clear, when you see 'reggy stats', it doesn't mean that the player is going to be tagged as an expert by FairGame, or that the player is a winner. Also, not every good player is going to be tagged as an expert. Somebody with a low winrate of say 3bb/100 is unlikely to fall into this category, for example.

My anger is directed to an industry that cheated players for 20+ years. You presented yourself as a person open to honest and transparent dialogue, first in the industry in such a high decisional position that can actually make a difference after years of complaints to security that just ignored facts or did not understand poker. I will probably continue to play at WPTG regardless as long as there is money to be made.

If any of my statements or questions offended you in anyway i am sorry Alex. All the problems that i have presented i can back with facts. I did it in the spirit of honesty and transparency which you claim to represent, it's not a personal attack in anyway. It's just facts that i have ecountered as a coustomer on the platform. It is clear for me now that i have triggered some sensitive buttons and i will refrain from any other complaints or comentaries on the future.

Thank you. Enjoy Gambling.

What is the deal with Thai accounts? Some weeks ago we were all "forcibly" moved to a new agent, and as of now, I still have no idea who it is. My former agent have received very little info, as well as no rev share (and therefore no rakeback) as well, for the last 3-4 weeks.
Am I tagged as pro? If not, will the agent receive revenue share? If yes, who should I talk to about rakeback, former or new agent (whoever that is)??