Quote:
Originally Posted by ghindos
Thank you Alex for being a man of your word, and i can confirm that what you are doing right now is what the industry needs . Hope WPTG develops into the best platform online as GG poker is a very bad player experience, full of RTAs and a rake system that enslaves players and Pokerstars at the moment lacks liquidity and their only direction is down if they do not decide to change something.
I appreciate your kind words and thank you for posting the email for the benefit of others. It's sometimes difficult for me to comment publicly on game integrity cases, partly because of data protection / privacy issues, and partly because cheaters read forums too, but behind the scenes we are always doing our best.
From your message I'm not sure if you feel this case is fully resolved - sometimes cheaters create new accounts and try to continue, but we generally find that banning / confiscating the new accounts as well is enough to send them on their way. I'd hope that our AI is now trained enough to spot these accounts, but if you have any concerns or suspicions at all, please feel free to get in touch again.
Quote:
Originally Posted by CL_FLUSH
Will it be possible to set limits for casino games int he future?
I play poker and sportsbook, but don`t want to have casino available..
Love WPT btw!
Yes, this will be possible in future but I am not sure exactly when.
Quote:
Originally Posted by OmgImBreaking
hi guys, I have a Lenovo e14 laptop with i5 10210U processor, integrated graphics card and 32 gb of Ram. During the game the CPU usage is araound 45%, the GPU usage goes between 10 and 35%, Ram usage is around 33%. In the first hour of the game everything is quite smooth, but after an hour/an hour and a half it starts to lag, often the poker room goes into block for a few seconds (time banking stops and everyone is immobilized), or it works in jerks (for example the dealing of the cards is not fluid but is very jerky, the graphic movement of the chips entering the pot is very slow or even gets stuck halfway). If I close 3 tables and remain with only one open table the situation improves. I saw that is also a problem of the poker room, but i imagine that also the hardware (and maybe also something about software) can affect a lot. Does anyone have any attempts I can make to improve? Do you think adding an external GPU could improve this? If so, can anyone advise me which GPU to buy? Thank you
This is a known issue and will be resolved in the next few weeks. No need to buy a new GPU.
Quote:
Originally Posted by retired3
is it just me or is the connection horrible tonight feels like everybody going full timebank every decision
I checked - there weren't any site-wide issues around the time of your post. If this affected your game play, please feel free to contact us at
customercare@wptglobal.com for help.