agreed

Is the Debit Card payout option where they put the money back on your card?

Nevermind, I now have the pay2card option.

I know Bank Drafts take a Lil bit longer but they usually come after a few weeks latest. Hopefully you won't have to wait too much longer. I've never had a problem with the debit card option.

Finally a bit of good news. My Pay2card withdraw is still processing (it's been over 48 hours) but I just received an email from Fedex saying that my debit card that I requested from black chip on wednesday will be here on Monday. that's hella fast. I'm tempted to cancel my processing pay2card withdraw and just wait until Monday when I get the debit card

Skin: ACR
Method: Debit Card
Req: 3/19/15 at 4:29am

still waiting, will keep u guys posted.

received check on 3/20/2015 cashed on 3/21/2015 will update when cleared presumably 3/22/2015 or Monday 3/22/2015

was postmarked on 17th eventhough said it was sent reg mail on 3/2/2015

just wait til ur thing gets sent then you can request another withdrawal for the new week with your debit card.

It would be nice if they would tell us when btc will be a deposit option again.

Have you considered that when running a business, not everything works exactly as planned? Perhaps they do not have an exact date to give you?

--
Kahn

Hoping for BTC deposits to come back soon. It's also strange that I the option to deposit via CC doesn't show up on my BCP account, but it does show up for me on my ACR account.

So I got my account verified a few days after this and went to go make my withdrawal again, the fees were showing up every time I tried to do it, so finally I went into the live chat and the guy manually processed my withdrawal for me without the fees. This was on the 3rd of march according to there history. So now today I haven't received a check yet so I go to check the status with them and before I even get that far I see my full balance as being back listed in my poker account. So obviously I flip out and go into chat and the guy says my withdrawal was cancled because my account was not yet verified (not true) and now they are making me reverify account. There is no way in hell the guy who manually processed my withdrawal would have done the request to process my withdrawal nor would there be any chance in hell that i would even request another withdrawal without being verified AFTER I HAD JUST BEEN DECLINED FOR NOT BEING VERIFIED, ACRs story makes no sense here. Don't put your money on this stupid site.

08:24 Your Question: Wtf happened to my check request???

08:24 Please wait and one of our operators will be with you shortly.

08:24 You are now chatting with Jonathan . (Poker Solutions Agent) - ACR Support

08:24 Jonathan .: Hello! Welcome to our Live Chat Department, my name is Jonathan.
08:24 Jonathan .: I'll be glad to look into this for you. May I please get the username the account is under?
08:24 Me: *my user name*
08:24 Jonathan .: Thank you.
08:25 Jonathan .: Before we are able to send the funds to you we need to have you verify your account.
08:25 Me: I did this
08:25 Jonathan .: To have your account certified, we require the following information: - A scan image of the front side of your Driver’s license. - A recent utility bill under your name And if you deposited with a credit card: a scan image of the front and back of all cards you used and our Agreement Form for each of the credit cards you used. You can send this via email to: security@americascardroom.eu Alternatively they can be submitted through our tool free fax: 1-888-902-2541. If you are sending them this way, please ensure that you include your poker username so we can locate your account.
08:25 Me: This has all been done already
08:25 Me: I got verifies
08:25 Me: d
08:25 Me: then re requested
08:26 Me: and then it was trying to charge me fees
08:26 Me: and then I came into the chat
08:26 Me: and had them manually
08:26 Me: cash me out
08:26 Me: and send a check
08:26 Me: the guy said it was done
08:26 Me: I have been waiting for the check since then
08:26 Me: then I come in today
08:26 Me: and it says I have XXXX dollars in my account
08:27 Me: you guys have been giving me BS for months, I just want my money off
08:27 Jonathan .: How long ago was it that you sen the documents?
08:27 Me: Sometime during febuary or the first 3 days of march
08:31 Me: This is the exact reason they declines my first deposit
08:31 Me: withdrawal**
08:31 Me: There is absolutely no way I would have done the 2nd one without getting verified
08:32 Me: The guy in the chat 100% went through the withdrawal process with me and I was definitely verified
08:32 Me: on the 2nd attempt
08:35 Me: Hello?
08:35 Jonathan .: I am sorry for the delay.
08:36 Jonathan .: Your patience is appreciated.
08:36 Me: Okay
08:36 Jonathan .: What email address did you send this from?
08:36 Me: I'm not sure
08:36 Me: I have too many to look at
08:36 Me: is it possible to do it through the chat?
08:37 Me: It isn't showing up on my main email in sent but since it had an attachment I might have deleted the sent file to save space
08:37 Me: but I have several others
08:39 Jonathan .: This has to be sent via email though.
08:39 Me: Well then that's what I did, can you see my old chat history
08:44 Jonathan .: I am very sorry, yet the previous representative should've not requested the cashout for you.
08:44 Jonathan .: I can confirm your account hasnt been certified yet.
08:45 Me: This is ridiculous.
08:45 Me: Why would I request another cashout
08:45 Me: after I got declined
08:45 Me: for my account not being verified
08:45 Me: if I still wasn't verified
08:46 Me: Why would the guy process my request for me
08:46 Jonathan .: As soon as we get your documents we'll be enabling the account for withdrawals, so you may cashout without interruptions.
08:46 Me: If I wasn't certified
08:48 Jonathan .: I am sorry that happened.
08:51 Jonathan .: Please send this to us, and we'll get you ready for withdrawals.
08:52 Jonathan .: By any chance is there anything else I can do for you?
08:52 Me: What is the form you sent me
08:53 Jonathan .: That from is actually not needed if you havent deposited with a card directly.
08:54 Jonathan .: I am showing that you havent, so please disregard that.
08:54 Me: And your guys policy is you don't need a utility bill if you address on your license matches your listed withdrawal address rioght?
08:55 Jonathan .: Exactly. If that's the case, the ID will be suffice for the account certification.
08:55 Me: You know why I know that
08:55 Me: because that's how I got verified
08:55 Me: the first time
08:55 Me: ...
08:56 Jonathan .: Iam sorry yet that info we no longer have.
08:56 Jonathan .: We need new updated info.
08:57 Jonathan .: Your time and patience are indeed appreciated.
08:58 Jonathan .: Let's send your ID via email, we'll get you certified within the day.
08:58 Jonathan .: Please feel free to contact us again if you have any further questions or concerns. Have a good one!
08:58 Jonathan . has left the conversation. Click here to leave a message.


I'll be lucky if I ever see my money.

Your success rate of getting a smooth experience will be higher if you ensure to use courteous & proper grammar.

You will definitely see your money as WPN is a solid network. You should also review the P2P thread as many players buy and sell their funds there to prevent card fees, wait times, etc... Just make sure you review and follow the P2P rules to ensure you don't get infractions/scammed.

What payout method has a $65 fee? Seems nuts unless its a huge wire transfer and you bought insurance or something.


I litterally know nothing about cashing out. Can you withdrawal using the debit card you deposited with? If not how do I get info on setting up a debit card for this?

Checks do unless you go into chat support and ask them to not charge it to you and specifically tell them "I am using my no fee monthly withdrawal" in my experience.

Is this method of directly withdrawing to debit card brand new? Anyone used it yet? Sounds great, but max cashout is $2500

Has anyone withdrawn via the pay2card method? Is it legit? It gets credited to any bank account?

I am trying the P2card method today. It didn't say anything about having to apply for a debit card, it just said it can credit the card I deposited on so I'm hoping for an easy transaction for the max amount.

Will update once it goes through.

KK gl haha

Having massive deposit issues with moneygram deposit. Be careful, the max is actually 995 and not 1000 as it says on the cashier. I did it feor 1,000 as the site says, sent it fine at the agent, however I could not get it processed because support told me the maximum was 995. Had to go back to the agent and spend a good 30 minutes to get my money back from moneygram (minus the 8 dollar fee) and resend a new moneygram out. So I spent 2 fees (which granted support told me they would pay both of) Now, I have been waiting for over 3 hours on my 990 deposit for some unknown reason.

Just wanted to update that I FINALLY received my deposit. Took about 5 hours total. I understand it was probably out of control for everybody involved. Kudos to WPN for crediting me with both the transaction fees I had to pay.

bank draft requested 3/9, received 3/23

Sent my verification a 2nd time that day, the runaround continues.

16:17 Luca G: Hello! Welcome to our Live Chat Department, my name is Luca.
16:17 Me: Hello
16:17 Luca G: I'll be glad to assist you today, may I have your username please?
16:17 Me: can you tell me if you guys have gotten my certification yet, the name is *my name*
16:18 Luca G: once they are done with that they will send you a reply to let you know about it
16:18 Me: Can you tell me if they got it
16:19 Me: I sent it 2 days ago and the guy in the chat said it would be verified byt the end of the day I sent it... (see previous chat few posts above)
16:20 Luca G: we received them yesterday but the utility bill is missing
16:20 Me: I've been told if the address on your license matches your listed address
16:20 Me: you don't need a utility bill
16:20 Me: many times ( SEE ABOVE CHAT!!!)
16:21 Luca G: that is correct but you need to specify it in the email (LOL!!!) (NEVER been told this in the 3+ times I've seen/been told you can just send I.D if address matches)
16:21 Me: Well can you give them this info
16:21 Me: ?
16:22 Luca G: I'm sorry but you need to contact them via email as they need you to confirm it for security reasons I can't do it in your behalf
16:22 Me: lol alright thank you

Good god this site is dumb. You have to specify in your document e-mail that you want them to use the address on your I.D when they are allowed to use that address instead of a utility bill? Like wtf?

Anybody have any info on the bitcoin with drawal method? Rep just told me it gets converted from US dollars to bitcoins when it gets approved, not when you request it. Just wanted to know if anybody could verify this.