Definitely looking to hear from an ACR rep concerning the BBJ situation. The fact that they changed the rules afterwards says a lot, doesn't it?

I don't use any affiliate. I just joined straight from ACR's site and they automatically give you rakeback. Every Wednesday it is added to your bankroll and there is a rewards page you can look at that shows the exact amount you earned. 27%

bad signs a bad sign...time to get my money off before another minted

That is actually not correct, you don't get rakeback by default if you don't go through an affiliate - you always have to apply for it in this case.

LOL. I'm not asking, I'm telling you what I did. I have never joined any poker site through an affiliate because I don't like 3rd parties being involved with my poker account. Once again, I joined Americas Cardroom directly from their own site and did not apply for anything. But I still get rake back applied to my funds every Wednesday at the rate of 27%. This is fact, not fiction.

Thanks for playing.

Is there now a 6 table limit for cash games? Because I cant view more than 6 tables which sucks because there is only about 8-10 tables running at 50nl/100nl usually so I put myself on all the waiting lists to get the session going faster. Now after 6 tables I have to close tables to put myself on the waiting list for more tables. The problem is if a seat becomes available for a closed table and I click ok with 6 tables up, I get an error and lose my spot at that table because I can only view 6 tables at a time.

I understand why this was implemented: It makes regs start more tables as opposed to sitting on waiting lists, except the BBJ rake means playing HU against a reg or two while a table starts is burning money.

The waitlist needs to be improved upon for sure. Losing my spot on a really good table that I've been waiting on for a while because I have 6 tables up is ridiculous. At least give me time to close that table first or let me save my spot.

+1 please get this fixed asap. This was not implemented to make regs start more tables. It prevents anyone with 6 tables open from joining empty tables as well.

When is PTR or Sharkscope going to start recording cash game hands and tournaments

Is True Poker part of ACR? The deposit options for True are Visa and person to person transfer. Do Visa cards usually work for this? Most US sites let you deposit WU.

+1. On a serious note, I'm very disappointed in the way this situation is being handled by ACR.

Afaik its a bug that just appeared and should be fixed shortly.

Both sites are skins of the Winning Poker Network (WPN - formerly known as Yatahay).

Does this mean it's been resolved, or was this a typo?

You're missing out on value with many poker sites.

not a typo. They said that initially. Then they went back on it and decided they weren't going to pay me because there were a few other people before me who should have won that didn't get paid. It's all really sketchy and this is life affecting money.

Yea this isn't a "my call button didn't work, I lost the pot..."

Can't believe how it's being handled AND that people before you won it and should have gotten paid...

I feel for your situation. I have been playing as the bad beat jackpot has grown and was curious how they would handle the '3 cards on the board for four of a kind situation'. I too read the rules, TOC and thought there was a chance they would pay in this situation but I was not positive. I meant to write support but did not get around to it.

The reason there might be some confusion on their part and on the software coding, is that the normal bad beat jackpot conditions are handled on at least two different basis (at least in the US).

In California, and other West Coast live casinos, the BBJ allows the situation involved that occured in TheTyman9's hand. In many other live casinos (if not most) it is standard fare that the pair must be in the hand. Since those casinos think that is the standard, they never expressly mention that the pair must be in the hand. I discovered this in Minneapolis once when I thought I hit the jackpot holding AK and board was AAA23 and other player held 45s straight flush. I was dashed to find it was not a jackpot. (edit: note that I won a BBJ in California holding AK board AAAJJ other player held JJ)

See the Bad Beat Rules for Canterbury Poker Room and you will see similar rules that both hole cards play, but the rules do not mention that you have to hold a pair to make four of a kind.
http://www.canterburypark.com/Poker/...1/Default.aspx

I certainly understand why the player would think he won the jackpot and why there would be confusion, but I was in that same situation, myself yelling at the table that it was a jackpot, only to find the local players did not think it was a jackpot. I asked for copy of the rules at the time, and they did not include the pair requirement (maybe they changed them now).

It certainly is appropriate to include the precise wording once the site discovers there could be a different interpretation.

I do not think it is shady at all on the sites part. I think that is an unfair accusation. I mean, they have to pay it out eventually (and they have paid it multiple times just in the last few months), it is not paid for by them but by players rake, and they actually make 10% of the money when they pay out the jackpot. It appears more they are in a tough situation because they have had it hit multiple times using 'TheTyman9s hand' and I can see where it would be difficult to go back and pay multiple jackpots, unless they split them all up equally. Many other players might well complain that they never understood this type of hand to payout, and might object to it being paid out on that basis.

Hopefully some type of satisfactory deal can be worked out to the satisfaction of the player and the site. But if you are looking at it honestly, I do not think it involves "shadiness", more likely very poor handling of the situation.

Interested to see what others think of this situation

I had to ask, but I got it with no problem.

What is shady is them changing their TOC without addressing the fact that they are indeed immediately changing them and looking into the situation and how to handle it...

a simple "We are looking into what to do and are immediately changing our TOC's" would have made this ok in my book. Changing it + not saying anything on the other hand

What is the rule for collusion on this site? I haven't seen a link for the term and conditions. I got in a situation that was pretty close, and I would like to know what the rule is in case it happens again.

I'm working on opening up my range, and in a recent tournament I stole the blinds on about half the hands over 3 orbits or so, and someone got mad and said something like, "let's get this idiot who rasies with anything." No one answered, and I didn't notice a difference in the play, so there was no collusion. But I would like to know what the rule is, just in case something happens in the future.

I think the issues here are that 1) it fits all the criteria to qualify for the BBJ based on the printed requirements on the web page explaining the rules of the BBJ, 2) multiple representatives (all of varying power, some at top of totem pole) of the company have acknowledged that said hand does meet all the requirements to qualify for the BBJ, and 3) they are refusing to pay.

It would be way different if there were some ambiguity in the T&C for the BBJ but there really wasn't. The issue of previous winners having not been paid is completely irrelevant to Tyman's situation IMO. It's like saying that just b/c we messed up 7 times before we can't make right this time. I honestly don't know how they should handle those previous incidents, but it should have literally no bearing on this one since the BBJ has yet to be hit since this instance so a resolution is quite easy to come across on their end.

This literally is no different than being dealt AA vs KK, getting all in, having the board run out 2222K and watching the pot get shipped the other way b/c the software didn't realize you had quads with an ace kicker, contacting the site, them acknowledging that you SHOULD have won the pot, and them telling you they can't award you the pot b/c it's happened 7 other times and they didn't pay the guy with AA.

One reason I can see, is that they can play for the higher Jackpot amount using much lower buy-ins.

The 10NL pays less then the 25NL and much less than the 50NL and above Bad Beat Jackpot so if you want full value in the small chance it hits it makes sense to play the higher blinds for lower buy-ins.

Maybe it is also an efficient 'short-stack' strategy.

I had a very positive experience with customer support (you have to call them the first time you deposit using your credit card) and was able to deposit pretty easily.

However, after hearing the horror stories with Cake - can anyone report successful cash outs and how long it took to get your money / completely clear etc. ? I'm reluctant to start grinding without some confidence that i'll be actually keeping the money i earn.

Quick cashouts are this sites best feature, a lot of other things though..

Are there any Visa debit/gift cards available in the US that can be used to deposit on ACR?

I have used the Vanilla Visa Debit card (the one that specifically says on the package that it can be used for international purchases) in the past. However, those cards don't seem to be available anymore.

The Vanilla Visa website says this is because of a US law change that went into effect March 31, 2012. All these types of cards are now only good for domestic use.

Does anyone know of a pre-paid Visa card that does still work for ACR deposits or are the only deposit options available for US players, Money Gram and Western Union?

Thank you.

I used a Visa credit card.

I used my bank's visa debit card to deposit in May.