I'm trying to withdraw, but the links on the withdrawal page are all messed up and I can't choose anything, whereas the deposit page is fine, is anyone else having this problem?

As an MTT specialist...Just to put my 2 cents in, I'm not that thrilled with the fact that all the tourneys are re-entry now. Since it adjusts the number of payout spots to reflect the total number of entries (including re-entries), it has the effect of flattening out an already flat structure even more. Hypothetically, if say 18 people signed up for a tourney but each one re-entered several times, each one could end up "in the money". I don't know, it's kind of silly when you re-enter a couple times and the minimum cash is barely more than one entry. I agree with the earlier poster about the structure being too flat to begin with (often first only gets like 20% of the pool).

So yeah, not real happy about this change. That being said, most everything else about this site so far has been great...Good software (a couple improvements needed tho), good service, fast payouts (the debit card is amazing), and a growing player pool. Maybe make the re-entry tourneys to only be SOME of the MTT's tho???

What's the cash out time frame for the quickest option? Thanks

I registered on ACR and was clicking around, when received an error message saying there is something wrong with my account (did not deposit nor played a single hand) Contacted support and was told I cannot play on ACR due to "suspicious activity". Sounds like a joke.

Yesterday (late afternoon or early evening, not sure) I checked all of the touraments up to $50, and there was 1 freezeout, at $40. This effectively triples bankroll requirements, because to play an MTT, the cheapest option now is to play a tournament with 1 rebuy and 1 add-on. (I'm assuming that most players would not want to skip the rebuy and addon and be at a huge chip disadvantage.)

I was going to deposit on ACR until I looked at the lobby. I play Heads up SNG's.....why is the rake so high? $100+$5 for a super turbo and $100+$7.50 for a regular turbo? That's crazy, should be more like $100+$2 and $100+$5. I would have to believe action would get going a lot quicker in these if the rake was lowered to a reasonable level. I personally will not deposit.

The only reason every tourney is rebuy is the player pools aren't big enough to reach decent guarantees... so I understand it at this point. Hopefully when business picks up they will adjust this.

Rake in cash games are ridiculous too. Going to be real tough for a micro player to come out profitable

That explanation makes sense, thank you. But it's awful tough on a new player who wants to give poker a try, makes a small deposit and finds out that he can't play an MTT (except for freerolls or satellites) for less than $9.

These are questions for our tournament director.

Can you provide more info please, do you get an error message ? do you have a screenshot so we can take a look?
There are many places you can get a prepaid card, we highly recommend that you verify if the card allows international online transactions prior to the purchase.
Which SNG?
You have been unregistered from the tournament and your account has been credited with your 13,500 points.
You earn Combat Points, but not Rank Points. If you’re a Rakeback player, your rewards details for the Elites benefit program will not be visible for you in the rewards tab.
Information on our Elites benefit program can be found here.
Tournament Bucks are a unique currency which may be used exclusively for tournaments accepting this currency as a Buy-in. You can’t redeem them for cash as they hold no cash value. You can receive a tourney buck in exchange for an additional seat to a tournament in which you are already registered unless otherwise stated by that specific tournament rule.
Please feel to send me your username so I can check on your Rakeback status.
All taken care of, you should be able to see your Rakeback status in the Rewards tab. If you’re a Rakeback player, you will no longer be able to participate in the Elites program.
Normally 48 hrs. Please provide me with your username and I will check into it.
That’s correct, the bonus is easy to clear and there’s no time limit .Also, Debit Cards are highly recommended. You can then use it to make purchases at retail outlets, or withdraw cash at your leisure.
Appreciate the kind feedback and your help.

This is odd, do you have a screenshot you can send me?
Person to Person transactions are the fastest like WU or MG, they normally take less than a week but our standard timeframe for any cashout is from 7- 14 days.
Can you send us your username please so we can check into it for you.

$100+$2 for hypers
$100+$5 for turbos
$100+$7.50 for regular

Does ne1 know where i can find MTT'S on ACR like 18m, 27m, 45m and up
? just can't seem to find them?

LOL go to any other site they are either higher or right inline!!

Thank You for the offer. The proper amount is now shown in my Cashier as of 2 hours ago

Oops, Thanks for catching my mistake, scanned over lobby to quick. $100 +$2 is pretty decent for hypers. Alot of times turbos are more around $110+$5(merge has $110+$4.50). $100+$7.50 pretty awful though for reg speeds IMO.

Hi Everyone,

I have an important phone call meeting coming up with an ACR representative to discuss improvements for their software. Since this is over the phone where communication is much easier than through a forum or email, and since it has been specifically set up for the purpose of achieving improvements, this is an excellent opportunity for us to see some progress. I will be able to discuss a variety of issues in detail and follow up on them.

I think it is very important for me/us to try and get everything out of this as possible, and I would like everyone's help in doing so.

If you don't mind, please PM to me any concerns that you've noticed needing to be addressed that you would like me to discuss with them. Again, please PM instead of replying in this thread for the sake of staying organized and not unnecessarily flooding this thread. I have already composed a consolidated list of needed fixes from what I've noticed myself and from what others have included in this thread, but would like to be thorough and make sure nothing is overlooked.

Please DO:
-Include any improvement in ACR's software/structure that you would like to see, even if you have already mentioned in here or in other forms.
-Think about features/options lacking that have frustrated you.
-Think about features/options available on other sites that have pleased you.
-Include everything you have, no matter how severe/urgent or small/petty it is.

Please DO NOT:
-Include specific individual/personal issues (i.e. you don't know why you can't log in, didn't receive your rakeback, etc.)
-Include problems with their website, their phones, chat etc. This talk is to improve the software and structure.
-Include complaints/problems without solutions (i.e. "withdrawals are too slow")
-Include changes that are impractical and not worthy of discussing at the moment (i.e. a restructure of their reward system)

Please keep in mind:
-I am primarily a cash player, so issues with regard to MTT/SNG may have been overlooked by me or may need more explaining.
-That I am not an ACR Rep myself but just am a regular that has found an opportunity to help facilitate and expedite change that we all want to see.
-I will respond back to everyone to confirm that I have their input included and properly understand what they mean.

Thank you everyone for your time and help.

Hope they will be able to back the 250k GTD looks they are way way short on players with just a day to go.

Appreciate the feedback. We are evaluating aspects like the payouts structures for the reentry tournaments. This will take some time as this new ground for our network.

Glad to hear you're enjoying the site and hope to see you in our $250K GTD on Sunday.

With the size of our current player pool, we're not ready to launch MTT SNGs. It is on our list, and hopefully we'll be able to offer those in the near future.

I've mentioned some of the differences between rebuys and reentries in this thread. Only 20% of our tournaments our rebuys.

http://forumserver.twoplustwo.com/sh...postcount=1290

Reentries are virtually identical to late registration and neither increase bankroll requirements nor offer a chip advantage. They do, however, give our players the ability to put in more volume, and player feedback at this point has been positive.

Perhaps I am opening myself up to ridicule here, but based on the post above and the one it links to, I am still not 100% sure what the difference between a rebuy and re-entry is...sigh.

In a reentry you have to bust out of the tournament and you buyin again(and pay rake again) for another starting stack at a different table. rebuy you have to lose a tiny amount of chips and you buy another starting stack to get a double stack minus a few chips and stay at the same table.

If you go to zero you can buy two rebuys at once for a double stack. Also, there is an addon or even in some rebuys a double addon to allow people to buy significant chips at the break. You can fire away if you have money and build a significant chip stack v those that do not rebuy or addon.

Because of this, there is a significant difference between a re-entry and a rebuy.

Free your schedule for tonight because our Liberty $250,000 Guarantee tourney is today at 7 pm ET, Same $200+15 buy-in and 10,000 in starting chips

$50,000 guaranteed for first place and if you bust out, remember it's a Re-entry tournament

Players will be rewarded 7,500 points in the $60k Race

Register now and get your hands on some cash.

I would like to have the Option to always sit me here. Right now I have to manually switch my seats on every table and this messes up Poker tracker 3 and displays stats in the wrong position. An always sit me in seat x seat would be awesome. Please please please. O yah and I would also like to see a Rush/Zoom/Speed Poker!

Thanks, Nookx