Hi Winning,

Thanks so much for your prompt reply!

The mods instructed me to ask you to PM me with your email address so that I can communicate with you that way. Would it be possible for you to do that? I apologize for asking you to go out of your way for a complete stranger. However, I would REALLY appreciate any help you are able to provide.

For reference, my user name on ACR is bj45.

Thanks so much, in advance, for all your help!

I can see that there is nothing bad here. It was a security measure because something was out the ordinary lets say (new device or something..). i will try and get them to call you!

They just called me and everything is good to go! Thank you SO MUCH for going well out of your way to make sure my case was taken care of! You are THE MAN.

For those that are interested, it turns out that I made a cash out request from my office computer, rather than my home computer where I normally play. This triggered a security inquiry and they had to do a deep dive to make sure someone else wasn't trying to access my account and withdraw the funds. Nothing nefarious on ACR's part whatsoever.

Hey Winning_TD. Appreciate you posting here despite all the abuse you get on here. However, I have to say, I have an issue with one of the sites policies.

Requiring your players to rake 10% of their deposit amounts to cashout is a really unfair, and greedy policy. I understand you need to cover costs on deposits, but as far as I can tell, there is no overhead for you on bitcoin deposits. If there is, I don't think you need to require the 10% for deposits over $100-$200.

It seems insane to me that someone depositing $10k would need to rake $1k to cashout, and an obvious money grab.

Is that fraud really? Did I sign something that says I cant? I believe it has something to do with a joint bank account if that really matters. Why you care? I have no idea....

What's wrong with sending from coinbase to ACR? why is that considered fraud? I don't even know how to open my own personal wallet. I tried once but it said I had to download like the whole blockchain or something and would take a couple months to download.

It's not fraud but you run a risk of having your coinbase account permanently closed. They do not allow users to transact with gambling associated sites.

ty for your reply sir

FYP

While i like the faster pace, i think the Antes and the later levels need adjusted for a little longer play. It's a coinflip late, even if you have a 500k stack.

Was trying to be nice, lol.

Look, I know it's not easy being him. I know he isn't answering questions to everyone's satisfaction, but he likely also has very little to do with ACR's overall descision making process, and is only taking so much criticism because he's the only one on here trying to help at all.

How tough are those $55 venom satellites to the $2k buy in sunday tourney? I qualified for it tonight, just wondering. Also, why wont they let you unregister and just play cash games with it instead?

The $50+5 is pretty much like poker. The $15 and under games have tons of push money stuff. By the time you get to the $50 most of the freedonks have been bounced and it's a more solid game, at least in my experience. My guess is they want to to fill out the Milly so making people play the steps vs shipping TBs to other games helps it.

Yeah, I know.

My problem with him is he tries to bs uninformed people here into believing something is actual being done about the botting issue when it's been a constant problem for years. If you're going to come here and post nonsense about how the security team is working hard then you deserve to get called out.

He shouldn't be answering game integrity questions because he's clearly not qualified to do so. They should have a representative from the "security department" of their company in here doing that instead. A representative who is very knowledgeable with that aspect of the network and who has an ability to affect change in that area would be substantially more beneficial to these forums than a tournament director. If he chooses to engage in those discussions then he needs to be prepared to accept the negative feedback his company deserves instead of crying about how nobody believes him and then running away from the conversation.

I agree with literally everything you said, but it's a total lose lose for him, regardless. He says nothing, ACR gets **** on and gains a reputation of being a ****ty site who doesn't care about it's players. He feels like it's truly different behind the scenes and for the most part, I honestly think he's being honest. So, he tries to speak up and advocate for the company to counteract all the negativity.

Overall, he literally can't win, so I really do take my hat off to him for trying to be of service to the community then ghosting us and never saying anything

There are YouTube videos on how to download personal wallets. And to Numbnutlow; you cared enough to post, I cared enough to read, and a question was raised in my mind. So like my pop once told me, "You wanna know something, you better ask somebody."

Looks like the stakes PLO and PLO8 HU sngs are gone from the SNG lobby. There's currently nothing higher than $30. Is this permanent, Winning_TD?

For the time being yes. Anything turbo or hyper turbo wont be back at over $50.

I will let you know once this changes

Is not the issue with the faster venom on demands is that the rake is unchanged against the slower prior structures. If the rake was more in line with the hyper structure there would be no issue.


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The on demands are meant to be quick ones. We freeroll roughly $12,000 a day into these. Saturday scheduled steps are the slower structure. We had so many complaints that players had to play for hours. The rake is setup this way for a reason. I mean i dont mind having slower on demands but i get complaints either way.

I didn't register a complaint on having to play for hours but it was a problem that could have been solved by simply issuing a ticket for the next step rather than auto enrolling you at the same time as everyone else so the next step triggered before you could do anything about it.

Was there an update to Jackpot Poker? Played a couple yesterday and it no longer took any of my table options (4 color deck, table color/card color, chat options). Went into Options and everything I had was check marked. Hit apply and still changed nothing.

Was also a little laggy yesterday as well. First table opened without popping up - only noticed it because the queue disappeared. Had to log out, and log back in again.

Been like that for a while

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Can you explain why exactly this is happening? I play the higher limit o8 hu sngs often. And I'm sure FullFlush1 is pissed too.

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counterpoint: the timer is the best thing ever


Now I'm glad I reported an SNG I played two summers ago. Aside from NLHE Jackpots, which I've played a bunch, I've played only maybe a dozen or so NLHE sngs. But one night I had a hankering so played a 6max and, lol, there was the most obvious bubble softplay. In a 6max, which is, uh, the same number of players as a JP.

Part of the message I sent:


So fwiw, people do get it.

My first thought was, lol wat is this dude talking about, let me post my yearly graph,




but then I was like, hm, it's kinda tapering off, what's that all about. Then I checked my AIEV,






...,










and thought, damn, maybe MJK12 is right.

I mean, you can clearly see the exact point the DoomSwitch was activated. I personally believe Winning_TD personally flicked it himself whilst cackling maniacally.

*

Winning_TD,


I thought about this thread because I sent you a PM earlier (really) about an important matter but an even impotanter matter has arisen. Please deactivate my DoomSwitch at your earliest convenience.

I have similar graphs. They make me crazed.