Quote:
Originally Posted by mikedeck22
If you already have a true poker account and a debit card for that account, can you open an acr account and get a separate debit card for that account?
Yes you can, but you don’t have to, you can use it for both.
Quote:
Originally Posted by rigabby
Enjoying the site, but wondering if there is a firm date for the store opening?
We’re expecting to have it launched next week, however, an exact date is still undefined.
Quote:
Originally Posted by CallMeLucid
anyone having trouble depositing via debit card in the US (i have BoA if that matters)?
please send me your username and I'll have someone walk you through
Quote:
Originally Posted by GBCASH1004
>> Dear Americas card room I have asked you guys to exclude me from any
>> casino game on the site(the
>> email dated Jan 8th) for the past three months I have not been able to
>> play casino games which was
>> PERFECT, today I logged on and I was able to play the "Mini Blackjack"
>> game this is obviously a
>> casino game and a large failure on the support team for not disabling it.
>> I lost about $460 US on
>> the casino game today. I am a regular player on your guys site and in
>> three months I have paid over
>> $3,000 in rake. I realize it is partially my fault for playing but you
>> must concede that it is also
>> the fault of ACR support I specifically requested that you disable ALL
>> casino games for me and
>> Support said they would. Anyway what I am asking for is a refund of 1/2 my
>> losses from today in the
>> amount of $230 and I will continue to use your site(upon verifying that
>> casino games have been
>> disabled). I understand if the request cannot be honored due to a policy
>> or something however I will
>> cash out my account in full and close it. Thanks and have a great day.
ACR Response
Dear XXXXX,
Thank you for choosing America's Card Room.
Please note that the "Mini Blackjack" games cannot be restricted on our software and this game is not included on the group
of games on our Casino page.
Please note that we cannot take responsibility on this matter. If you have further questions please feel free to review our terms and conditions:
http://www.americascardroom.eu/poker...nd-conditions/
MY Response:
Thank you for your prompt response If that casino game cannot be
disabled I will be cashing out and closing my account shortly. I find
it quite ridiculous that you guys cannot disable a game on your own
software. But if that's how it works then thats how it works have a
good one.
Just a side thought how can you guys say you advocate responsible gaming and then not have the ability to disable a feature on your own software?
Please send me your username and I will see what I can do
Quote:
Originally Posted by Poker Clif
I'm confused by this. There was a big deal made about the switch from rakeback to Combat Points, and now we need Rank Points, whatever those are.
When you play a cash game with a rake or in a tourney where a fee is paid, you earn Rank Points (RPs) which determine your Military Rank. Combat Points (CP), can be redeemed for items in your Store.
Quote:
Originally Posted by DJizzzle
How long does it get a check from ACR? Also am i going to have to send an id in order to with drawl? Also any rakeback affiliates please message me with offers!!!!!
7-14 days, the security department may require an ID.
We have many affiliates offering our 27% rakeback deal and more, feel free to google the best one for you.
Quote:
Originally Posted by Ponziani
In regards to combat points, I'm currently a rakeback player, though it still shows that I'm accumulating combat points. If I decide to switch over, will the points be reset to 0?
No they won’t.
Quote:
Originally Posted by ledn378
Will rakeback players still be able to use the store?
No, you’ll need to switch over.