Quote:
Originally Posted by hAmThEkIlLeR
Idk. I think most companies wouldn't ask their employees to outright lie, particularly in a forum where their statements could easily be rebutted as just happened here. Seems -ev in both the short and long run.
But I guess Thrash370 expending whatever goodwill he's accumulated as player making dishonest statements on behalf of WPN is more in line with your definition.
shill
SHil/Submit
NORTH AMERICANinformal
noun
noun: shill; plural noun: shills
1.
an accomplice of a hawker, gambler, or swindler who acts as an enthusiastic customer to entice or encourage others.
a person who pretends to give an impartial endorsement of something in which they themselves have an interest.
"a megamillionaire who makes more money as a shill for corporate products than he does for playing basketball"
I don't see it as an intentional thing. Mistakes were/are made and some of them need strong attention to get resolved. If there was intent to deceive, why not just take the money like Full Flush did?
I think it is more of a mismanagement/complacency issue in company structure, look at the customer service in online chat. Personally, I've had issue resolved by both reps here and in some occasions... compensated for problems. That was offered not demanded. I've sent screenshots and other stuff on questionable play/players. Some of them nothing happened and some the players were shutdown.
Only my opinion, but I don't believe there is any intent to defraud, scam, or steal from the player pool. Same problems exist, the solutions are different as far as I can see. The fact that some customer support that is completely clueless keeps their job is a management problem. If something as basic as that is not resolved, then it is not a stretch to see it in other departments, like security. I have to take into account that some of the people that were investigated cleared the review, good or bad. With that said, some accounts that appear to have very strong evidence of botting are still playing. The lack of an official statement has no excuse. The puff ouece on empowering players was a PR disaster.
Why not just have bounties for the person that exposes, with evidentiary proof, illegal play? They spend money only for success, it's how Netscape saved many millions on their security budget.