Quote:
Originally Posted by ACR Rep
We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.
We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.
We look forward to hearing from you!
The ACR Staff
I tried to review a very surprising hand in your hand history just after it happened and it was missing. So I called your representative who after failing to locate the hand expressed incredulity. Never the less, the had was in my HM2 database. Is this kind of error common, and should this concern players?