Poker Clif -- I agree with you about the tourney structure. The shorter the rounds, the quicker the tournament degrades into a shovefest where true poker skills have to be left behind.

As to the DOS problem: it is much more likely a DDOS [distributed denial of service] DNS-based amplification attack. These can be difficult to defend against. However there are commercial companies that provide this service by:
1. Proxying your web access so the attacks are against the protection company's servers, not yours.
2. The DDOS protection services typically have very high bandwidth -- higher than you do.
3. The DDOS are experts in thwarting the attack using sophisticated techniques that less knowledgeable sites would employ.

Of course these services ain't cheap. But that's probably the cost a site like WPN must bear to keep their operation running smoothly. I highly recommend that they investigate this technique.

http://www.net-security.org/secworld.php?id=13446

Ah so that is what that number is. I've gotten the call a couple times. Received $25 on both ACR and BCP.

Typo fixed in color above ...

One more thing:
Since the attackers obviously know the current IP address[es] of ACR's servers, ACR would likely need to change them after contracting with one of the DDOS protection services (and keep secret -- only known to the service's proxies). Plus the ACR client program would have to be changed to use the protection service's servers' address[es]. Also ACR's firewall would need to block everything except from the proxy and any allowed [internal] IP addresses of staff.

The service would really need to be vetted thoroughly. Do they have adequate redundancy? Is that redundancy geographically varied? Because in this setup if there is an outage of the proxy servers, then ACR would be down. My gut feeling is that, done right, use of a DDOS protection service would be a far better alternative to what we encountered during the million dollar tourney.

Halfway through the tournaments on ACR it turns into a shove fest for about an hour, or 2 with the 15 minute structures because of all the late registrations who come in short stacked 3 hours after the tournament starts.....that NEVER happened in the old days...

I'm sorry, but that's not how a tournament should play. In the Pokerstars days the shove fest would happen during the rebuy period during the first 1, or 2 hours of the tournament....after that it was straight up poker till the end.

ACR's structure doesn't eliminate the shove fest...it simply moves it from the beginning of the tournament to the middle of it when it's really not needed, or desired. If you guys don't like the blinds generating action....maybe you should try limit. No limit always turns into a shove fest at some point if you don't cap the number of blind levels.


You guys are just wasting everyone's time for nothing and creating a different kind of shove fest in the middle of the tournament....it's annoying.

Yes, I agree that allowing rebuys and reentry through the 12th round is horrible. Should last no more than the first one or two hours max. Unfortunately they are obviously allowing late entries to meet the guarantees. It's a shame -- how much better the tournaments would be if they cut off rebuys/reentries much sooner.

They don't meet the guarantees earlier because nobody wants to play a structure that requires them to sit for 10 hours for a small prize pool. Those same players registering 3 hours after the tournament starts will register 2 hours after the tournament starts IF they have 12 minute levels that will shorten the length of the tournament to a more reasonable 7-8 hours.


It's impeccable for the success of the site that they listen to players on this and modify the structure of their main Big 10 events....or at least offer more tournaments with the same prize money and a shorter 12 minute structure...this site has serious potential. They just need to realize that 15 minute structures on weeknights are causing them to lose business... I really would like to see this site succeed.

still nothing on my payout, i got an mtcn last week that had no transactions on it... now support just tells me there is a problem on the processors side.

Has anyone here had success tagging an existing account for rakeback? Made an account on ACR a little over a month ago but registered directly through the website as opposed to a rakeback affiliate.

all accounts are able to get rakeback, whether or not you signed up through an affiliate or directly through the website. just contact ACR support and tell them if you are not already on the rakeback plan that you want to be put on it.

Thank you!

still nothing on my payout....

turns out i have been flagged as a receiver from western union and can never use their service again. over a 200$ cashout.

We (all of us) may disagree about some of the technical details, but we all want the site to succeed. The sad thing is that we're just talking to each other. When is the last time that a ACR rep posted in this thread? Do we even know if anyone from ACR reads it?

Why don't you lost in their dedicated sub forum instead where Reps visit daily? This has been mentioned several times ITT already.

I decided to try something different from Bovada for a while and I must say I've enjoyed ACR for the most part, but I do have a couple of issues with site as well as some suggestions to potentially help its growth.

First off, as a new member (I have yet to deposit as I wanted to check it out first) I have limited playing exposure but I have to send high praise to the $250 freerolls. The structure is perfect as well as the payout. Yes you have to weed through 1000 runners but they are basically mostly very weak and trying to get lucky or go home. The blind levels move at a good pace and the whole tourney is usually over in about 2 and half hours (Perfect!!).

I must say that I enjoy the graphics and the playability. It reminds me of Pokerstars with the overall layout, bells and whistles, etc. so that's a big bonus as well.

I then decided to try a SNG to see how they worked. Not bad. I think I played a $3 turbo, and the prize structure is way better than most sites in my opinion (as I said, Bovada, for instance). It lasted a little bit longer than I'd like, but that could have been personal preference.

Now for the gripe. Last night I figured I would try out one of the micro mtts and see how they run. I found a .10 $100 gtd tourney and jumped right in. This was around 8 EST....later at about 2 a.m. I was regretting this decision... Here I am 6 hours into a 10 cent tournament with $19.xx up top (the "guaranteed" $100 never got there...it capped at about $95) and I'm dozing off trying to earn $3.33 an hour. I'm a moron, I know, but I always try to finish what I start. I did notice a large number of people who were timed out and must have fell asleep.

Yes it was probably my fault for not checking out the blind structures and calculating the approximate time it would take to finish. Yes I probably should have just ''donated'' my 10 cents at 11 pm when the field was still fairly large and went to bed.... but like I said, I like to finish what I start.

I woke up this morning before heading to work and thought "What went wrong"?

Here's my take on it.... If ACR wants more traffic, more games being played, etc., then they shouldn't ever tie up depositors money for longer than 2 to 3 hours per tourney. Think about it. I could have played 3 or 4 tournaments structured like the $250 free rolls in the amount of time it took me to play ONE 10 cent tourney (talking single tabling of course). Money needs to be used up, won/lost, and then used in other games. Had I finished the tournament at a decent hour I would have then jumped into a SNG or another tournament and went to bed at a decent hour and contributed to more traffic flow on the site.

tl:dr/cliffs --- Really enjoy ACR so far, yet some tourneys run too long and keep money tied up that could benefit both the site and players.

thanks for your time!
Bat

And, there is the main reason this site has lost THOUSANDS of players...I was on the site 2 years ago and left because of the horrid level structure, as well.





You're on the right track....but 2 to 3 hours is TOO short...6-7 hours for MTT's of this size with this small of a prize pool is acceptable.

Right now the main tournaments commonly go 9-10 hours....finishing around 3-4 am central time....this eliminates thousands of players from coming to the site and playing MTT's.....VERY bad for business and profitability.

Obviously, you could care less if the site succeeds...because you support a structure that eliminates thousands of players from the player pool. People can't deposit money on this site if the tournaments are going to last until 3-4 am every night of the week.

The majority of poker players have day jobs....ACR's structure doesn't make it possible to fit internet tournament poker into a day job schedule. Sorry, but "all of us" don't agree...if we did... then you would have more than a 1,000 players on the site each night...

Well I think a turbo structure should only last 2 or 3 hours tops if it's ran correctly. I feel like many recreational players don't have 6-7 hours (let alone 9-10 hours) a night thought to spend playing tournaments with jobs/family/life stuff. I guess you'd think that would direct the traffic flow to SNGs but apparently it only has to a smaller degree. I prefer to play mtts and then jump into a couple of SNGs either during the lull stages and/or after I bust out of them.

Either way, I guess our suggestions will go unheard as I think I read ACR reps don't visit this thread anymore. Thanks for your input!

I just found a HUGE security breach in the software that could potentially financially devastate the site. I just got off the phone with David M. and let them know about this security breach. Im very hopeful that i am compensated in a way that reflects the information i provided to the site.

I was honest and did not take advantage of the site for endless amounts of money. Grinding for a living is tough but at least i keep it honest. Hopefully honesty pays off this time *fingers crossed*

happyhappyhappy on ACR

And again.

People have been complaining for 3 years now, guy.

Nothing changed, but hey...at least they changed the colors of the letters.....BIG PRIORITY.

So what is the purpose of this thread? The title says it's the "Official" help desk."

You're posting in the proper thread...

2 + 2 people want you to read through a thousand threads before posting....if you don't....they get on you for not reading through a thousands threads and finding the exact one that applies to your issue.

It was the official thread when they didn't have a sub forum yet. Now it doesn't serve much of a purpose anymore and it has also been suggested to move this thread (along with the BCP and True Poker one) into their dedicated sub forum.

was this ever resolved? http://forumserver.twoplustwo.com/28...87/index3.html

wasnt in the mil but was watching it closely whilst trying to play and it was just a horrible experience...i want this site to b good :'(


edit: just saw its fairly old