Quote:
Originally Posted by Poker Clif
I have asked questions, sometime more than once, and never got a response.
When we stopped getting combat points, I remembered that on one of the ACR web pages it said that our bonus was based on how many combat points we earned. So I asked the logical question: What are our combat points based on now?
I never received a response.
Quote:
Originally Posted by Poker Clif
EDIT: The bolded question should read, "What is our bonus based on now?"
This is a great question and thank you for asking for clarification. Your bonuses actually have always been based directly on rake. However, because there is no way for you to track your rake within the client, and points are earned directly in proportion to rake, we just used the points as an example to allow you track your progress. So you will still continue to earn out your bonus (which btw – we’re about 2 weeks away from debuting our new amazing bonus program) without any issues.
Quote:
Originally Posted by micros
How are the deposits/withdrawals from someone outside of the US? Do I have the option to deposit via debit card and withdraw straight to my bank account?
And is there a difference in player pool or promotions between skins? If there isn't, am I able to download both Black Chip Poker and Americas Cardroom and have two different accounts both logged in at the same time? (I've only ever played on Stars and FTP, sorry for the noob questions)
We have several deposit options for outside the US. Depending from where you are located you can use Neteller or Moneybookers. Person to person transfers such as MoneyGram and Western Union are also available. As of withdrawals, we currently have the fastest payouts in the industry, offering our customers a very reliable method to cashout by using our DebitCard.
Different skins under the same network (WPN), you can have one account per skin without a problem. However you can only have 1 client open at the time.
Quote:
Originally Posted by RollingUP
ACR rep:
It's been a week and you have yet to clarify what you meant would be ready in the next few weeks. (You said 3 then, so I assume 2 now) Is it the new software or is it the new MTT schedule? I asked about both in my post and you responded w/ "It should be ready in the next 3 weeks." Can we get some clarification?
We are very excited that you are so excited about the new client and the MTT schedule. The new client is definitely on its way. In fact, I just personally got back from visiting with our development team in their hollowed out volcano, top secret location. Much of the meetings were testing and playing with the new client and going through a list of small remaining bugs. I am happy to say that the new client will enter its final round of testing next Monday (barring unforeseen circumstances *
knock on wood*) and we should be looking to release it the following week. BTW – it is absolutely awesome, and you should be as excited as you are
As for the new MTT schedule, progress on this is being made.