Quote:
Originally Posted by Poker Clif
Ok, but I'm still confused. If I understand correctly:
1. Americas Cardroom is OK stating, on their site, that player funds are in segregated accounts on their site. But they don't want to state this on the 2+2 forums.
2. Some in this forum believe that in the current climate, Americas Cardroom does not want the DOJ to know that they are keeping player funds segregated (even though it is stated on their site.) Why would safeguarding player funds be a problem with the DOJ, and what legal problems could that statement or act possibly cause?
I'm confused.
Hi there! We cant go into more detail than that for security reasons. For all players security.
Quote:
Originally Posted by mlo4sho
Thanks.
Under Rewards, why does it say "Current FPP: 684" when I have 3.5k? Why has the button to claim the $5 become unclickable? Is that a one day only thing and then it resets the next day?
Also, how often does Rakeback update? It seems to have only updated once in the few days I've played and it is nowhere near the number of Rake paid in my PT3 software. Is there a difference between the two?
All of those should be updating on daily basis. Please let me know if it isn't up to date now.
Quote:
Originally Posted by Matsamuy
Please tell me ability to see mucked hands is coming soon, I've seen this asked for and promised multiple times..
Quote:
Originally Posted by pureaggro
Can you add monetbookers as deposit option?
We will as soon as we can.
Quote:
Originally Posted by SNGplayer24
how are withdraws from the site for US players? whats the wait time
Wait time depends on the method used. For that please contact
support@americascardroom.com and they will explain how all withdrawals work.
Quote:
Originally Posted by TakeYourEmpire
Same here, but I was also wondering if you support other deposit options yet....?
Last I was on Americas to check it out only options for deposits you allowed were bank wire or Visa.
Any ideas when Money bookers or mastercard will be accepted?
Deposit options depend on a few things like where you are from, and the customer level you are. New players get some deposit options but other options could get available when refunding.
No ETA on MB or MC atm.
Quote:
Originally Posted by a33bars
NYC,USA
What docs are needed too deposit/withdraw and what withdrawal options are available too me..
Also what is usual/average turnover time i will receive my withdrawal request..
Also any input from players on banks hassling cashouts etc?
Usually Your ID and utility bill. Withdrawal time depends on the option used.
Quote:
Originally Posted by KJwinning
Are the fpp bonuses ie Free Parking and Secret Santa deducted from rakeback?
Fix the glitch where i still cant buy in for less than i left with over 24 hours earlier at a cash table(although sometimes this is nice to have a big stack when i sit down).
Button so you can see tournament lobby.
Bigger cards
Better layout so that you dont have to click omaha then click pot limit etc. Hard for people to find games.
Fix the rewards page. I have had more problems with this page updating correctly almost daily. It constantly messes up I have no clue if its even working correct at this point. The rakeback link sometimes doesnt update all week long.
Add on auto top off feature for cash games.
The add on in tournaments doesnt add to your stack until after you play a hand after the break, why?
4color deck you have to change every time u log in also same u have to update tourney settings every log in.
Not a fan of seperate lobby for tourneys.
All seem to be small fixes which would make an already good site much better. I hope you guys continue growing I enjoy playing on your site.
Yes, they are subtracted from gross revenue. Thank you very much for the feedback!
Quote:
Originally Posted by blatantlyrigged
What you see is what you. If you are an U.S. player like myself, dont waste your time or money. I had pretty much the same experience. Looks like the software program linked to the RNG is programmed to eliminate U.S. deposits very quickly.
I'm really sorry you think that way. We don't program anything to affect anyone in a negative or positive way. Everyone has the same chance to win or lose.
Quote:
Originally Posted by TxOutlawz
Can someone please tell my I cant log into the cashier?
Are you still having this problem? If you are please email your details to
am@******************
Quote:
Originally Posted by drbi
I won a seat in a tournament via satellite tourny last night but it now looks like I will be out of town and unable to play the actual tournament. Any options for geting something like the tournament dollars that Poker Stars and Full Tilt would give when you withdrew from a tournament?
When something like that happens please contact support so they change it to another tournament that suits your needs.
Quote:
Originally Posted by FictionalOuts
Will ACR ever have a points store?
I will be launched during the first quarter or 2012.
Quote:
Originally Posted by MrAggromonkey
The site still hasn't gotten back to me with clarity as to how/ when I will be credited with parts of my deposit bonus. I emailed them and posted in this thread, I think it was Thursday.
http://www.americascardroom.eu/portf...deposit-bonus/
The Terms and Conditions here explain how it works. If its not clear enough let me know.
Quote:
Originally Posted by skeptical
Is it possible to still get the 27% rakeback having made an account and not deposited yet? I signed up before you had rakeback affiliates.
Send me your account details to
am@****************** please.