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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

01-29-2023 , 08:59 PM
Quote:
Originally Posted by a dewd
It's a feature on every skin.
Feature haha. Thanks man for the quick answer.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-30-2023 , 02:03 AM
Quote:
Originally Posted by a dewd
It's a feature on every skin.
I was one of the first to say how bad this software was when it was released a few years back. People here told me they had no issues and it must be my PC, internet/wifi, or not being wired to my modem. I knew when the tourney lobby and cashier took forever to load or sometimes wouldn't load at all it was complete trash... all before playing a single hand. I also said it will never improve because morons run this company. Here we are...... nothing has changed
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-30-2023 , 04:53 AM
*router lol
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-30-2023 , 06:06 AM
Quote:
Originally Posted by Cubeblue
right now after opening the client it takes so long to show the lobby,
keep loading for at least 15 sec. never happened before.
and also when you close the client, it keep loading for a while before to disappear...
after 3 days, today the situation is back to normal.
take few sec to show the lobby, few sec to show the cashier and if you log out client disappear immediately
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 01:19 AM
Looks like they finally fixed the lagging crap. Acr at least is quite proactive and fixes issues quite fast. the software is smooth 98% of the time for me.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 03:08 AM
Quote:
Originally Posted by Roger Ramjet
Looks like they finally fixed the lagging crap. Acr at least is quite proactive and fixes issues quite fast. the software is smooth 98% of the time for me.
Nice try nice try
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 04:35 AM
Played cash hand number

1548339105

Won the hand pot awarded to the villain.

In the video you can see I click the very next hand and he has the pot.

https://www.reddit.com/r/poker/comme...tm_name=iossmf
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 04:50 AM
after the yesterday update, client run more fast than the last few weeks.
you can see the lobby almost immidiately after you log in.
and when you log out the client disapper immediately.

but...the cashier it take almost 40+ sec to open.
it stay white and then after more than 40 sec it show everything.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:07 AM
After playing tourneys on this site for a couple of months I can say a few things to minimise the discon spinning disc thing

1) Always keep lobby minimised. Having the lobby up on screen will cause those discons much more
2) Only reg new tourneys during the 5min break. Then it's smoother and quicker and won't cause discon. If you try doing it whilst playing you are asking for trouble ��
3) If you do get the spinning disc thing then don't close table or anything, except if the popup comes up and you have to click "ok" then you have to do that. Apart from that just leave it and it will reconnect, sometimes you still get to play the hand. Other times, if you are unlucky, it will fold you out and then reconnect you in time for the next hand

It sucks but that's the best I have come up with
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:11 AM
Quote:
Originally Posted by ChicagoHarry
Played cash hand number

1548339105

Won the hand pot awarded to the villain.

In the video you can see I click the very next hand and he has the pot.

https://www.reddit.com/r/poker/comme...tm_name=iossmf
says you deleted the post

usually when this happens it's because someone was playing shortdeck and didn't realize hand rankings are different
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:24 AM
Wasn't short deck.

They awarded me the pot.

Next hand my stack took a hit and he had all the chips.

Wanted to give them a chance to respond here before blasting on Reddit.

https://twitter.com/harrygandia/stat...60182951464961
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:31 AM
Quote:
Originally Posted by ChicagoHarry
Wasn't short deck.

They awarded me the pot.

Next hand my stack took a hit and he had all the chips.

Wanted to give them a chance to respond here before blasting on Reddit.

https://twitter.com/harrygandia/stat...60182951464961
does ACR have an equity cashout because it sure looks like that's what happened

you had 28% EV and were awarded 28% of the pot before it was even finished getting dealt out

if they have that feature then you probably clicked it by accident - which wouldn't show on the hand history replayer

if they don't you have a clear case, but if they did then it'll be tough to argue that you didn't click it, if you're certain about that i'd dm nanonoko (if he's still in charge of security there)

but as you can see it was chopped up by EV before the flop was even dealt
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:34 AM
Quote:
Originally Posted by rickroll
does ACR have an equity cashout because it sure looks like that's what happened

you had 28% EV and were awarded 28% of the pot before it was even finished getting dealt out

if they have that feature then you probably clicked it by accident - which wouldn't show on the hand history replayer

if they don't you have a clear case, but if they did then it'll be tough to argue that you didn't click it, if you're certain about that i'd dm nanonoko (if he's still in charge of security there)

but as you can see it was chopped up by EV before the flop was even dealt
It offered insurance I didn’t click anything.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:41 AM
Quote:
Originally Posted by ChicagoHarry
It offered insurance I didn’t click anything.
well it wouldn't be the first time their software had glitches, would definitely try dming nanonoko https://twitter.com/nanonoko as he's the public face of their security and probably contact a dewd here as he's usually super good about advocating for players with the sites - but i'm sure a dewd will see this anyway
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:54 AM
Thank you guys! It’s not the money. I broke his ass �� I want my reward. LOL
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 11:28 AM
This mobile app makes me so sad. Adding SitNGos and MTTs just make it even more of a cluster ****.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 02:37 PM
They responded by email said I won the hand.
They said I won the pot

Problem is I didn’t get the pot LOL.

Deleted the tweet to avoid bad press since they are emailing me. Will keep you updated.

Ngl was on the fence to deposit. Glad this happened with freeroll money.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 05:39 PM
Quote:
Originally Posted by berd103
This mobile app makes me so sad. Adding SitNGos and MTTs just make it even more of a cluster ****.
Its almost a total beta version. No idea who thought its a good idea to release it like that but its WPN i guess.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 07:11 PM
Is there anyone here than can help me with account verificatio/certification? I currently have a temporary paper drivers license as I had to renew my DL and it takes my state up to 21 days to mail me the new "hard" version of the identification. I uploaded that to my account but it is not being accepted and I need to get this taken care of so I can move some funds off of my account. Thanks in advance for any advice or referrals to someone who can help. I've already emailed support but haven't heard anything back in about 2 days now.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 08:47 PM
Quote:
Originally Posted by BumbleBTuna
Is there anyone here than can help me with account verificatio/certification? I currently have a temporary paper drivers license as I had to renew my DL and it takes my state up to 21 days to mail me the new "hard" version of the identification. I uploaded that to my account but it is not being accepted and I need to get this taken care of so I can move some funds off of my account. Thanks in advance for any advice or referrals to someone who can help. I've already emailed support but haven't heard anything back in about 2 days now.
But how should someone be able to help u? U either have the required docs or u dont.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 09:58 PM
Quote:
Originally Posted by Helllsreal
But how should someone be able to help u? U either have the required docs or u dont.
Lmao, worthless reply man, thanks anyway. If I knew how someone could help me I wouldn't be posting here asking for help, woud I? Anyway, there has to be something that can be done on ACRs end, the documents I have should be sufficient to prove my identity and I need to speak to a human, not some automated robot system.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-02-2023 , 10:40 PM
Quote:
Originally Posted by BumbleBTuna
Lmao, worthless reply man, thanks anyway. If I knew how someone could help me I wouldn't be posting here asking for help, woud I? Anyway, there has to be something that can be done on ACRs end, the documents I have should be sufficient to prove my identity and I need to speak to a human, not some automated robot system.
The temp license being paper is being rejected because it is a major document that is easy to forge by being on paper. Nothing you can do but wait it out. Can you transfer funds to a friend?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-03-2023 , 12:24 AM
Quote:
Originally Posted by MonkeyPox
The temp license being paper is being rejected because it is a major document that is easy to forge by being on paper. Nothing you can do but wait it out. Can you transfer funds to a friend?
Yeah I uploaded my old ID which was like 2 days expired, but for some reason that isn't sufficient to prove who I say I am for whatever ****ing reason. Nevermind that both that ID, the paper ID, the mail I uploaded for proof of address and all the photos all say the exact same ****.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-03-2023 , 01:35 AM
Quote:
Originally Posted by BumbleBTuna
Lmao, worthless reply man, thanks anyway. If I knew how someone could help me I wouldn't be posting here asking for help, woud I? Anyway, there has to be something that can be done on ACRs end, the documents I have should be sufficient to prove my identity and I need to speak to a human, not some automated robot system.
Lmao temporary driver licence and expired id. My answer was not worthless i just told u how it is. Noone can help u, they have already decided that ur docs are not enough. You have to wait untill that new id arrives and thats it.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-03-2023 , 07:33 AM
Hello!

How is the blitz poker pool looks like nowadays?
Is there any software that can display HUD there?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
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