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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

04-27-2020 , 11:33 PM
Quote:
Originally Posted by tarheels2222
No one is making either of you play here. I've been playing on WPN since Black Friday.

Sure, they've had some bumps with the software, but they always make things right. I've never once not been able to cash out my money. The rakeback rewards are on point. The site continues to grow. I promise you, they aren't causing any of these issues on purpose.

It's funny how much people complain yet continue to play. If you don't like it, then don't play. It's cool to post your issues, complaints, etc. once maybe twice. But god damn, you don't have to keep posting the same ****. And that's not just directed at you two. That's directed to everyone that constantly posts the same negative ****. We all get it after reading it once. We've all experienced similar issues. Multiple posters have told you to go directly to Winning_TD if you're having issues, yet most of you try to deal with the regular customer service and come back here and complain after it doesn't work out. SHOCKING.

IF YOU DO NOT LIKE IT, THEN DO NOT PLAY. IT'S THAT SIMPLE.
I haven't played online since BF but was looking at ACR and other options recently due to the pandemic. The lag/server crash and multi-account issues held me off from depositing on ACR and I certainly won't play there after the issues seen yesterday. So I have taken your simple solution to stop playing, but that leaves unsatisfied demand the site isn't accommodating.

I think it's perfectly reasonable for players to complain about major software issues that they're experiencing. Much different than a complaint about a week-long cashout or claims the games are rigged without proof. It seems ACR's software delivers a worse user-experience than unregulated offshore sites 15 years ago which is incredibly disappointing.

Do you think it would be better for players to stay quiet and not let others know ACR is experiencing major software issues? I started playing online in 2006 and have never heard of a 'misdeal', though I vaguely recall a site incorrectly awarding a split-pot at some point in the past.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-27-2020 , 11:48 PM
I literally said I was in support of posting problems and issues in the post you quoted. I want to know about the problems. As do other people. But we don’t need to read about the same problem 10 times nor do we need to read about doomsday going out of business accusations without any proof.

Many people just ***** to *****. It’s damn annoying.

Also, I promise you the software isn’t nearly as bad as the people here make it seem. So using you as an example, you may have given the site a shot without reading this thread. You may have discovered the same issues or you may have discovered that the site isn’t nearly as bad as those on here make it seem. But it sounds like you’ll never know because you decided not to play simply based on what you’ve read here.

The software could certainly be better. They could bring in even more players with perfect software. But most days go by without a tournament cancellation, glitches, lags, and that misdeal post was the first post I’ve ever read about a WPN misdeal. Perspective is important.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 12:24 AM
Can you post a link of the "misdeal" post please? I cant find it.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 12:27 AM
Quote:
Originally Posted by tarheels2222
I literally said I was in support of posting problems and issues in the post you quoted. I want to know about the problems. As do other people. But we don’t need to read about the same problem 10 times nor do we need to read about doomsday going out of business accusations without any proof.

Many people just ***** to *****. It’s damn annoying.

Also, I promise you the software isn’t nearly as bad as the people here make it seem. So using you as an example, you may have given the site a shot without reading this thread. You may have discovered the same issues or you may have discovered that the site isn’t nearly as bad as those on here make it seem. But it sounds like you’ll never know because you decided not to play simply based on what you’ve read here.

The software could certainly be better. They could bring in even more players with perfect software. But most days go by without a tournament cancellation, glitches, lags, and that misdeal post was the first post I’ve ever read about a WPN misdeal. Perspective is important.
Apologies if I took your post out of context--I read it as once one person has posted a negative experience then others posting similar experiences would not be constructive which I disagree with.

Regardless of tone/intent, I'm appreciative of those posting their issues with sites here and on twitter. I certainly would not have liked to "experience first hand" that there are player fund accounting issues on the site but they'd surely be resolved if I simply messaged a user called Winning_TD on here. From your posts it sounds like their general customer service is not good but all issues get resolved once you PM their rep. But If I wasn't in this thread I wouldn't know about that recourse to begin with.

Mostly I'm just still really annoyed by the UIGEA and the resulting lack of options we have available.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 12:44 AM
Quote:
Originally Posted by vegasbound99
Can you post a link of the "misdeal" post please? I cant find it.
'LAX funds' posted a screenshot in post #28332 of this thread. There are various screenshots of it on twitter also.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 02:51 AM
Quote:
Originally Posted by blitzT4M4Y0theGOAT
What do you need clarifying? If it’s not available... What are they going to say? “Let me open up the country restrictions for you guys, 1 sec..”
Well it Australia was open for new account registration when I made my initial account which was 3 months ago ~ and I still play on ACR whilst in Australia so its clearly a grey area, but thanks for simming the potential response, hopefully they'll brb and lift the restrictions just for me ^_^
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 05:34 AM
FWIW, I have also seen a “misdealt” hand, but it was months ago and I just brushed it off. I remember asking people in the chat at the table wtf was going on but no one responded so I just let it go. It was in one of the .50 on demand tourneys. Only ever saw it once as far as I can remember. I thought it was weird but it didn’t set off the same level of concern posters seem to have itt rn.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 07:14 AM
Quote:
Originally Posted by Hoverroundon22s
down
+1
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 07:18 AM
RIP
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 07:19 AM
no idea why I stayed up all night grinding this mtt....obv it was gona crash at the finish line....*** this site
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 08:02 AM
Is the site down for anyone else? After logging-in I can't click anything. I see a spinning circle in a blank lobby then a couple minutes later it says logged out due to inactivity. Would someone try to log-in this morning and report back ty.

(edit - just seeing the post above me, nvm)
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 08:02 AM
Lolol
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 08:05 AM
Winning_TD or anyone have any clue when site will be up? Not trying to troll just wondering if I can get a session in this morning before work lol
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 08:16 AM
It would be nice if they could do a better job at properly shutting things down. Tournament players are often left in limbo when these issues occur. Sometimes they display a message saying the tournaments will be cancelled but these messages often come after much time of just sitting there not knowing what to do as a player. I'm sure they will compensate players that left and don't come back at this point but it's just annoying to have these tournaments basically frozen not knowing how they are going to be handled by WPN in the moment.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 09:01 AM
Quote:
Originally Posted by a dewd
Why would you think they are short on bitcoin?

What was the reason for denial?
There wasn't one like everybody else in the thread. The only reason they would reject is short on BTC or some accounting error they have to solve, but then they'd probably say to kindly rerequest.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 09:15 AM
Quote:
Originally Posted by hmm422
There wasn't one like everybody else in the thread. The only reason they would reject is short on BTC or some accounting error they have to solve, but then they'd probably say to kindly rerequest.
Did you meet the play through levels?

They arent short on bitcoin or anything like that. It's now how the cashier works. You send bitcoin. They credit USD. If it converts to $1,000, say you play through the amount necessary and double it to $2,000. If bitcoin doubled and you request2d to withdraw $2,000 you only get $2,000 worth of the current value.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 10:54 AM
Quote:
Originally Posted by tarheels2222
Sick value on the $12,500 freezeout this morning with a 600 player max at $2.75 buyin. Me thinks someone added an extra $0 by accident to that guarantee.
Looks like it should have been a $27.50 buyin haha. It is corrected for today.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 10:56 AM
I wonder why the Accumulator only has flights on Wed and Thurs. There had been flights on Mon and Tues of previous weeks, correct?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 11:30 AM
Quote:
Originally Posted by tarheels2222
I wonder why the Accumulator only has flights on Wed and Thurs. There had been flights on Mon and Tues of previous weeks, correct?
People are still playing these? Didn't the last two get canceled?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 12:08 PM
the slowroll showdowns are ugh

is there a formula for who shows? to the left of the B and so on?

the ol software slowroll lol
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 01:52 PM
Tournament suspended again.......
$33

All entries refunded.

Why do I keep playing here?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 02:31 PM
Quote:
Originally Posted by a dewd
Did you meet the play through levels?

They arent short on bitcoin or anything like that. It's now how the cashier works. You send bitcoin. They credit USD. If it converts to $1,000, say you play through the amount necessary and double it to $2,000. If bitcoin doubled and you request2d to withdraw $2,000 you only get $2,000 worth of the current value.
Also requested on 4/24 for $1K and received e-mail on 4/27 my cash out was rejected with out any reason. I haven't made a deposit in months.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 02:45 PM
Quote:
Originally Posted by geegeebye
Also requested on 4/24 for $1K and received e-mail on 4/27 my cash out was rejected with out any reason. I haven't made a deposit in months.
Weird. PM winning_td with the info. If there is an issue, he can get resolution in no time.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-28-2020 , 03:42 PM
Lolol
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
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